Main Street, Castletown, Thurso, Scotland, KW14 8TP
What's nearby
Dunnet Bay Beach - 14 min walk
Dunnet Bay Distillery - 5 min drive
Scrabster Ferry Terminal - 10 min drive
Dunnet Head Lighthouse - 12 min drive
Castle of Mey - 15 min drive
Getting around
Wick (WIC) - 25 min drive
Kirkwall (KOI) - 109 min drive
Inverness (INV) - 153 min drive
Thurso Station - 9 min drive
Georgemas Junction Station - 15 min drive
Scotscalder Station - 21 min drive
Restaurants
The Commercial - 7 min drive
Top Joes - 7 min drive
Y not bar + grill - 7 min drive
Station Hotel Thurso - 7 min drive
Robins - 7 min drive
About this property
Castletown Hotel
Enjoy your visit to Thurso with a stay at Castletown Hotel. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Main Restaurant, which serves breakfast and dinner. Other highlights at this eco-friendly hotel include a snack bar/deli and a terrace. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
28 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Surfing/body boarding nearby
Winery tours nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
2 buildings/towers
Safe-deposit box at front desk
Terrace
Library
Arcade/games room
Reception hall
Traditional architecture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Raised toilet seat
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Window screens
Sleep well
Down duvet
Blackout curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Local maps
Special features
Dining
Main Restaurant – This family restaurant serves breakfast and dinner.
Bar Lounge – This bar specialises in local and international cuisine and only serves dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between 24 December and 27 December.
The property is closed: New Year's Eve and New Year's Day.
Children & extra beds
Rollaway beds are available for GBP 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso
Frequently asked questions
Is Castletown Hotel currently open?
The property is closed between 24 December and 27 December.
Does Castletown Hotel offer free cancellation for a full refund?
Yes, Castletown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Castletown Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Castletown Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Castletown Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Castletown Hotel and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. Castletown Hotel also has an arcade.
Are there restaurants at or near Castletown Hotel?
Yes, Main Restaurant offers local and international cuisine.
What's the area around Castletown Hotel like?
Castletown Hotel is a short 14-minute walk from Dunnet Bay Beach and 5 minutes' walk from The Green.
Castletown Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Oct 2024
Graham
Graham, 2-night trip
Verified Hotels.com guest review
6/10 Good
30 Sept 2024
One of our rooms was smelly and very small.the shower tray got fluded.
Asked for room to be changed told all rooms taken .
Changed tge next day.
There was no Disabled parking facility .Had to park on the street and walk to the hotel .one coach took the entire section of the car park not good at all .
The restaurant food was excellent.
champak
champak, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 Sept 2024
Really cannot fault this hotel. The location was convenient for the NC500, the room was clean and comfortable and everything was in good condition. The staff were welcoming and friendly. Both the food and the service in the restaurant were excellent. They were very dog friendly and the price for both the room and the food was surprisingly reasonable. Very impressed.
Vicky
Vicky, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sept 2024
M
M, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
Northern Scotland
Just the right place to stay. Central to Thurso, John o Grotes and Wick. Meals great. Staff great. Breakfast a bonus.
Bruce
Bruce, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Aug 2024
Jane
Jane, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
29 Jul 2024
Just back from 5 night stay in Castletown Hotel which was comfortable with friendly efficient staff.
Meals were nutritious & delicious!
Only complaint would be over the weekend when breakfast not up to their usual standard …no bowls, fresh fruit not replenished & no orange juice. A poor show as weekday breakfasts were excellent!
Margaret
Margaret, 5-night trip
Verified Expedia guest review
8/10 Very good
29 Jul 2024
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jul 2024
Overnight Stay
Very convenient one night stay on our road trip of North Scotland and Orkney. Very pleasant welcome and stay. Food is excellent!
Sue
Sue, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 Jul 2024
Property is in a great location, close to everything. Hotel is dated and super hot. But overall it met our needs and we had a good dinner at the restaurant on site.
Natalie
Natalie, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
22 Jul 2024
Best full amazing breakfast in Scotland! Very friendly courteous staff. Nice and clean room and restaurant. Fast wifi. Quick check in and out.
Paul
Paul, 1-night trip
Verified Expedia guest review
2/10 Poor
20 Jul 2024
Would not stay again
Rooms very dated, hot water only trickles in peak demand practically no pressure this is after you had a work out turning incredibly stiff hot and cold tap knobs.
Locks on windows don’t work and are in a very poor condition.
Had to sleep on top of the duvet over night because the spring mattress was so incredibly worn that we could feel every spring digging into our ribs.
Ps. Be aware that their double rooms are only two single beds pushed together.
Will not be coming back here again.
Absolute rip off for the condition of the room.
Matt
Matt, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jul 2024
Derek
Derek, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jul 2024
Excellent, affordable, great location
Elizabeth
Elizabeth, 3-night trip
Verified Expedia guest review
8/10 Very good
12 Jul 2024
Lovely stay. Friendly staff. Excellent food. Room could do with a full length mirror.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jul 2024
James
James, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Jul 2024
Sarath
Sarath, 1-night family trip
Verified Hotels.com guest review
6/10 Good
9 Jul 2024
Stayed here for a 3 nights Friday night check out Monday, whatever you do DONT GET room 18. Upgraded to have a bit of a treat after driving for 12 hours, outside the room is smoking corner so as it’s warm we had the window open and unfortunately had smokers outside. They set the fire alarm off Friday night at 4 am, and were falling against the window Saturday around 2 am. Food is good £60 - £100 however the chef must have changed throughout as the food was fantastic Friday and Saturdays and then Sunday we thought we would have steak and for £25 quid each it was awful, cooked as asked but was quantity of meat of quality. Same with staffing there was a fantastic ginger girl who honestly could run the place. Knew every alternative drink and have great service nothing was to much and made up for the poor start. But when she was off, being served a steak and having no cutlery when we asked took 10 minutes and the same girl asked what our drink order was. Food had gone Cold and in the end we just wanted out
Bedroom was serviced everyday which was great, but for the price the pillows were lumpy and the mattress was solid. A real shame because we have stayed in the other hotels in the group and this just doesn’t meet the standards.
Superior room is not superior at all a slightly nicer chair is about it.
Luke
Luke, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
Annemarie
Annemarie, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 Jul 2024
located close to the NC500 route, stopped there for the night
Simon
Simon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jun 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jun 2024
Good,nice clean room with excellent shower.Food in evening restaurant and also breakfasts was superb with a wide choice.Very friendly helpful staff
Stephen
Stephen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2024
A fantastic place to stay, staff were so friendly and helpful. The room was superb and spacious. The food choice and quality was exceptional. Very reasonably price for food and drinks. Would have no hesitation in recommending it and will stay there again, hopefully soon.
james
james, 1-night romance trip
Verified Expedia guest review
6/10 Good
2 Jun 2024
Small room in an economy hotel.
Adam
Adam, 2-night romance trip
Verified Expedia guest review
8/10 Very good
26 May 2024
Fantastic staff 5*, fabulous breakfast
tv not working - no channels no connection
Small room, sofa not comfortable.
Good few cobwebs in the room and in the bathroom. No hangers in the bathrooom - no place to hang clothes or towels !