Castletown Hotel

3.0 star property
Thurso hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castletown Hotel

Exterior
Front of property
Beach nearby, white sand
Library
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • Pet-friendly
    Pet-friendly
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Room service
  • Terrace
  • Coffee/tea in a common area
  • Arcade/games room
  • Library
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is £77
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Family Double Room, 1 Double Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Blackout curtains
Egyptian cotton bed sheets
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Single Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • Sleeps 1
  • 1 Single Bed

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Superior Double or Twin Room (1 Adult)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Renovated in 2020
Down duvet
Blackout curtains
  • Sleeps 1
  • 1 Single Bed

Classic Double Room Single Use (Single use)

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Classic Twin Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Heating
TV
Renovated in 2020
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Main Street, Castletown, Thurso, Scotland, KW14 8TP

What's nearby

  • Dunnet Bay Beach - 14 min walk
  • Dunnet Bay Distillery - 5 min drive
  • Scrabster Ferry Terminal - 10 min drive
  • Dunnet Head Lighthouse - 12 min drive
  • Castle of Mey - 15 min drive

Getting around

  • Wick (WIC) - 25 min drive
  • Kirkwall (KOI) - 109 min drive
  • Inverness (INV) - 153 min drive
  • Thurso Station - 9 min drive
  • Georgemas Junction Station - 15 min drive
  • Scotscalder Station - 21 min drive

Restaurants

  • ‪The Commercial - ‬7 min drive
  • ‪Top Joes - ‬7 min drive
  • ‪Y not bar + grill - ‬7 min drive
  • ‪Station Hotel Thurso - ‬7 min drive
  • ‪Robins - ‬7 min drive

About this property

Castletown Hotel

Enjoy your visit to Thurso with a stay at Castletown Hotel. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Main Restaurant, which serves breakfast and dinner. Other highlights at this eco-friendly hotel include a snack bar/deli and a terrace. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English

At a glance

Hotel size

  • 28 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Contactless check-in and check-out are available
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 total)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Arcade/games room
  • Reception hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Local maps

Special features

Dining

Main Restaurant – This family restaurant serves breakfast and dinner.
Bar Lounge – This bar specialises in local and international cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 24 December and 27 December.
The property is closed: New Year's Eve and New Year's Day.

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso

Frequently asked questions

Is Castletown Hotel currently open?
The property is closed between 24 December and 27 December.
Does Castletown Hotel offer free cancellation for a full refund?
Yes, Castletown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Castletown Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Castletown Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Castletown Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Castletown Hotel and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. Castletown Hotel also has an arcade.
Are there restaurants at or near Castletown Hotel?
Yes, Main Restaurant offers local and international cuisine.
What's the area around Castletown Hotel like?
Castletown Hotel is a short 14-minute walk from Dunnet Bay Beach and 5 minutes' walk from The Green.

Castletown Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Graham, 2-night trip
Verified Hotels.com guest review

6/10 Good

One of our rooms was smelly and very small.the shower tray got fluded. Asked for room to be changed told all rooms taken . Changed tge next day. There was no Disabled parking facility .Had to park on the street and walk to the hotel .one coach took the entire section of the car park not good at all . The restaurant food was excellent.
champak, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Really cannot fault this hotel. The location was convenient for the NC500, the room was clean and comfortable and everything was in good condition. The staff were welcoming and friendly. Both the food and the service in the restaurant were excellent. They were very dog friendly and the price for both the room and the food was surprisingly reasonable. Very impressed.
Vicky, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

M, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Northern Scotland
Just the right place to stay. Central to Thurso, John o Grotes and Wick. Meals great. Staff great. Breakfast a bonus.
Bruce, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Just back from 5 night stay in Castletown Hotel which was comfortable with friendly efficient staff. Meals were nutritious & delicious! Only complaint would be over the weekend when breakfast not up to their usual standard …no bowls, fresh fruit not replenished & no orange juice. A poor show as weekday breakfasts were excellent!
Margaret, 5-night trip
Verified Expedia guest review

8/10 Very good

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight Stay
Very convenient one night stay on our road trip of North Scotland and Orkney. Very pleasant welcome and stay. Food is excellent!
Sue, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Property is in a great location, close to everything. Hotel is dated and super hot. But overall it met our needs and we had a good dinner at the restaurant on site.
Natalie, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Best full amazing breakfast in Scotland! Very friendly courteous staff. Nice and clean room and restaurant. Fast wifi. Quick check in and out.
Paul, 1-night trip
Verified Expedia guest review

2/10 Poor

Would not stay again
Rooms very dated, hot water only trickles in peak demand practically no pressure this is after you had a work out turning incredibly stiff hot and cold tap knobs. Locks on windows don’t work and are in a very poor condition. Had to sleep on top of the duvet over night because the spring mattress was so incredibly worn that we could feel every spring digging into our ribs. Ps. Be aware that their double rooms are only two single beds pushed together. Will not be coming back here again. Absolute rip off for the condition of the room.
Locks don’t work. 
In incredibly poor condition too
Hot water tap fully turned on to the maximum, not a lot of water pressure
Dated curtains
Matt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Derek, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent, affordable, great location
Elizabeth, 3-night trip
Verified Expedia guest review

8/10 Very good

Lovely stay. Friendly staff. Excellent food. Room could do with a full length mirror.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sarath, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Stayed here for a 3 nights Friday night check out Monday, whatever you do DONT GET room 18. Upgraded to have a bit of a treat after driving for 12 hours, outside the room is smoking corner so as it’s warm we had the window open and unfortunately had smokers outside. They set the fire alarm off Friday night at 4 am, and were falling against the window Saturday around 2 am. Food is good £60 - £100 however the chef must have changed throughout as the food was fantastic Friday and Saturdays and then Sunday we thought we would have steak and for £25 quid each it was awful, cooked as asked but was quantity of meat of quality. Same with staffing there was a fantastic ginger girl who honestly could run the place. Knew every alternative drink and have great service nothing was to much and made up for the poor start. But when she was off, being served a steak and having no cutlery when we asked took 10 minutes and the same girl asked what our drink order was. Food had gone Cold and in the end we just wanted out Bedroom was serviced everyday which was great, but for the price the pillows were lumpy and the mattress was solid. A real shame because we have stayed in the other hotels in the group and this just doesn’t meet the standards. Superior room is not superior at all a slightly nicer chair is about it.
Luke, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Annemarie, 1-night trip
Verified Hotels.com guest review

6/10 Good

located close to the NC500 route, stopped there for the night
Simon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good,nice clean room with excellent shower.Food in evening restaurant and also breakfasts was superb with a wide choice.Very friendly helpful staff
Stephen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

A fantastic place to stay, staff were so friendly and helpful. The room was superb and spacious. The food choice and quality was exceptional. Very reasonably price for food and drinks. Would have no hesitation in recommending it and will stay there again, hopefully soon.
james, 1-night romance trip
Verified Expedia guest review

6/10 Good

Small room in an economy hotel.
Adam, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Fantastic staff 5*, fabulous breakfast tv not working - no channels no connection Small room, sofa not comfortable. Good few cobwebs in the room and in the bathroom. No hangers in the bathrooom - no place to hang clothes or towels !
Anna, 1-night family trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Free
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM