JEN Maldives Male by Shangri-La is just 2.5 mi (4 km) from the airport and offers a free shuttle (available 24 hours). Guests can visit the spa to be pampered with massages, body wraps or facials, and Lime, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include an outdoor pool, a rooftop terrace and a bar/lounge. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Indonesian
At a glance
Hotel size
114 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must transfer via boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Transfers
Free airport shuttle (available 24 hours)*
Ferry terminal shuttle*
Bus station shuttle*
Other information
Designated smoking areas
No alcohol allowed on site
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
Aristo Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 11 years old are not allowed in the spa.
Dining
Lime – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Azur – Overlooking the ocean and pool, this fine-dining restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Panini – This coffee shop only serves breakfast. Open 24 hours. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 12.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 18 for adults and USD 9 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 135.52 per night
Pool, spa, & gym (if applicable)
Guests under 11 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Also known as
Jen Maldives Male By Shangri
JEN Maldives Male by Shangri La
JEN Maldives Male by Shangri-La Malé
JEN Maldives Male by Shangri-La Hotel
Hotel Jen Malé Maldives by Shangri La
JEN Maldives Male by Shangri-La Hotel Malé
Frequently asked questions
Does JEN Maldives Male by Shangri-La offer free cancellation for a full refund?
Yes, JEN Maldives Male by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JEN Maldives Male by Shangri-La?
Yes, there's an outdoor pool.
Are pets allowed at JEN Maldives Male by Shangri-La?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JEN Maldives Male by Shangri-La?
Sorry, there's no on-site parking at JEN Maldives Male by Shangri-La.
Is an airport shuttle service offered by JEN Maldives Male by Shangri-La?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at JEN Maldives Male by Shangri-La?
Check-in start time: 2 PM; check-in end time: 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.
What is there to do at JEN Maldives Male by Shangri-La and nearby?
JEN Maldives Male by Shangri-La has a spa and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near JEN Maldives Male by Shangri-La?
Yes, there are 2 on-site restaurants, featuring international cuisine and ocean views.
What's the area around JEN Maldives Male by Shangri-La like?
JEN Maldives Male by Shangri-La is in the heart of Malé, a short 4-minute walk from Chaandhanee Magu and 5 minutes' walk from Maldives Islamic Centre.
JEN Maldives Male by Shangri-La Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
18 Aug 2024
Jen, Male
Lovely rooftop pool but limited seating/sun loungers.
The restaurant was pretty good.
Business orientated hotel but good for an overnight transit stay, if you want to experience Male.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Aug 2024
Joaquim
Joaquim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jun 2024
JEN Maldives was a great stay. Transfers were arranged swiftly with our resort. Check in was simple and the location was great. The room was great, very clean. Transfer back to the airport was arranged and was provided on time.
Suleman
Suleman, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 May 2024
Super helpful team. Great location
Leeann
Leeann, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Apr 2024
The spa was great. Loved the restaurant on roof. The roof top pool was amazing. Breakfast was very large with lots of options. Service was excellent. Rooms were clean and comfortable - very nice. Highly recommend.
Anne
Anne, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 Mar 2024
The hotel is located close to everything. All taxis knew where hotel was located. Staff were great.
Ross
Ross, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Mar 2024
Angelos
Angelos, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Mar 2024
Charles V.
Charles V., 1-night trip
Verified Expedia guest review
2/10 Poor
12 Mar 2024
Breakfast & facility
Breakfast was pathetic in terms of choice and quality of food.
Rooms are already old and not revamped.
Tap knob kept falling off and maintainence did not even bother to upkeep it.
Beds are already not in usable condition to have a comfortable sleep.
Pretty
Pretty, 8-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Feb 2024
Sherman
Sherman, 5-night trip
Verified Expedia guest review
8/10 Very good
24 Feb 2024
It’s 3 stars at best
It’s a good option if you have to stay in Male island for a night. The floor is very greasy and the bed feels moist. The overall clean. Fast check in and pick up from airport. Decent selection at breakfast.
Sophia
Sophia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Jan 2024
Tze Fung Ryan
Tze Fung Ryan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Jan 2024
The property and staff were lovely. Food at restaurant really good. Unfortunetly our plane was delayed so we got there really late and had to leave early, but I would have loved to seen more of it. The pool looked beautifully lit at night. Service to and from airport was fantastic and staff so helpful.
Joanne
Joanne, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Jan 2024
Caroline
Caroline, 2-night trip
Verified Hotels.com guest review
4/10 Fair
29 Dec 2023
All the staff were helpful except reservations. We had to make an unexpected cancellation after the first night as we realized we could not access the resorts from the hotel in Male city contrary to what we had thought. Despite all entreaties to charge the standard one night fee only, the reservations team insisted on debiting the entire cost for the 3 day booking. They tossed us back and forth claiming that the travel site refused to grant any accommodation all the while they had the power to apply discretion because we had paid at the hotel on arrival. Up till now they never even deigned to respond to my email.
JULIET
JULIET, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Dec 2023
Krista
Krista, 6-night trip
Verified Expedia guest review
10/10 Exceptional
26 Dec 2023
Erica
Verified Expedia guest review
6/10 Good
5 Dec 2023
Service at the pool bar is extremely poor I waited an hour for an iced coffee and had been completely forgotten about. This wasn't sadly the first time as I waited 40 minutes for food also. Considering the nightly cost you expect a higher level of service and not to be ignored. Very disappointed.
I had emailed the hotel requesting a pick from the airport and cue to arriving no one was there. I never had an apology or received any reply! Very poor
Kylie
Kylie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Nov 2023
AHMED MAQSUDUL
Verified Expedia guest review
10/10 Exceptional
13 Oct 2023
Clean room and attentive staff
joanne
joanne, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
10 Sept 2023
åge
åge, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Sept 2023
Handy location with free transfer to the airport. Only stayed there one night but the room was clean for the most part. However there was a power socket hanging of a wall which could be very dangerous if a child stuck their hands into the electrical wires.