Wai Ora Lakeside Spa Resort

Rotorua beach hotel with 2 outdoor pools, spa

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Fri 2 Jan
Sun 4 Jan
January 2026
February 2026
2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, pool loungers - Wai Ora Lakeside Spa Resort (Rotorua)
Property grounds - Wai Ora Lakeside Spa Resort (Rotorua)
Lobby - Wai Ora Lakeside Spa Resort (Rotorua)
Front of property – evening/night - Wai Ora Lakeside Spa Resort (Rotorua)
Superior Suite | Living area | 40-inch LCD TV with cable channels, LED TV - Wai Ora Lakeside Spa Resort (Rotorua)
Overlooking Holdens Bay, Wai Ora Lakeside Spa Resort offers a serene retreat with 2 outdoor pools and a children's pool. Guests can unwind at the bar, indulge in spa treatments like body scrubs and massages at wai ora day spa or simply enjoy English breakfast. The helpful staff has left a lasting impression on previous guests.
Very good

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 2 hot tubs
  • Breakfast available
  • Free area shuttle
  • Seasonal outdoor pool
  • Children's pool
  • Massage/treatment rooms
  • Conference centre
  • Business centre
  • Terrace

Feel at home (6)

  • Children's pool
  • Fridge
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Garden
£93
includes taxes & fees
14 Jan - 15 Jan 2026

Room options

Showing 6 of 6 rooms

Superior Suite

  • Sleeps 3

Deluxe Studio

  • Sleeps 2
Free toiletries, hair dryer, bathrobes, slippers
View from room
Free toiletries, hair dryer, bathrobes, slippers
View from room

Deluxe Studio

Good

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
Free toiletries, hair dryer, bathrobes, slippers
Premium bedding, in-room safe, desk, soundproofing
Superior Suite | Premium bedding, in-room safe, desk, soundproofing
Superior Suite | Premium bedding, in-room safe, desk, soundproofing

Superior Suite

Good

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
Panoramic Studio Suite, 1 King Bed, Lake View | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
40-inch LCD TV with cable channels, LED TV
Premium bedding, in-room safe, desk, soundproofing
Panoramic Studio Suite, 1 King Bed, Lake View | Living area | 40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed
Pool | 2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, pool loungers
Living area | 40-inch LCD TV with cable channels, LED TV
Living area | 40-inch LCD TV with cable channels, LED TV
Pool | 2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, pool loungers

Suite with Lake View

  • Sleeps 3

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Novotel Rotorua Lakeside
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About the area

Map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042

What's nearby

  • Lake Rotorua - 2 min walk - 0.2 km
  • Te Amorangi Museum - 5 min walk - 0.5 km
  • Redwoods Whakarewarewa Forest - 6 min drive - 5.7 km
  • Polynesian Spa - 9 min drive - 8.2 km
  • Skyline Rotorua - 15 min drive - 13.5 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 4 min drive
  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive
  • Free local area shuttle

Restaurants

  • ‪Aroma Cafe - ‬10 min drive
  • ‪Dak Jib Korean Fried Chicken - ‬10 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Kebab Kitchen (Lynmore) - ‬6 min drive
  • ‪Yaki Yaki - ‬10 min drive

About this property

Wai Ora Lakeside Spa Resort

Wai Ora Lakeside Spa Resort is a great choice for your beach stay in Rotorua. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and manicures and pedicures. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights include 2 hot tubs, a seasonal outdoor pool and a children's pool. Fellow travellers love the helpful staff and location.

At a glance

Hotel size

    • 30 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 2.5 per cent for credit card payments
    • The front desk is open daily from 8:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking

Off-site

    • Free area shuttle within 8 kilometres

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Free local shuttle

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • 2 hot tubs
  • Massage/treatment rooms
  • Banquet hall

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wai Ora Day Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Fees & policies

Refundable deposits

  • Deposit: NZD 50.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 25 for adults and NZD 25 for children
  • Early check-in can be arranged for an extra charge of NZD 50.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of NZD 50.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Children & extra beds

  • Rollaway beds are available for NZD 60 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9:00 PM
  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Does Wai Ora Lakeside Spa Resort offer free cancellation for a full refund?

Yes, Wai Ora Lakeside Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wai Ora Lakeside Spa Resort?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8 AM to 9:00 PM.

Are pets allowed at Wai Ora Lakeside Spa Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Wai Ora Lakeside Spa Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Wai Ora Lakeside Spa Resort?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. There's a charge of NZD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 50.00 (subject to availability).

What is there to do at Wai Ora Lakeside Spa Resort and nearby?

Have fun with nearby activities such as hiking and mountain biking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Wai Ora Lakeside Spa Resort also has 2 outdoor pools and spa services, as well as a garden.

Are there restaurants at or near Wai Ora Lakeside Spa Resort?

Yes, there's an on-site restaurant.

Does Wai Ora Lakeside Spa Resort have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Wai Ora Lakeside Spa Resort like?

Wai Ora Lakeside Spa Resort is a short 1-minute walk from Lake Rotorua and 5 minutes' walk from Te Amorangi Museum. Travellers say that the hotel is in a great location.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Wai Ora Lakeside Spa Resort Reviews

8.2

Very good

8.6

Cleanliness

8.0

Location

8.6

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • The spa area was lovely to relax in, with many guests enjoying the hot spas, saunas, and spa baths. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffLakeRestaurantBedLocationViewBathroomShowerSpa

8/10 Very good

Nice getaway for 2 nights. Loved the lake view from the room and having my own spa. Best to prebook hotel transfer to airport as it's not always ready on the go.
James, 2-night trip

10/10 Exceptional

Lovely caring helpful staff. Good location.
Shauna, 2-night trip

8/10 Very good

This “resort” feels a bit tired and in need of some TLC. Staff are overworked but friendly. Location is good just a few miles out of Rotorua’s busy town center.
Christopher, 2-night trip

8/10 Very good

Lovely staff
Karen, 3-night trip

10/10 Exceptional

The staff were lovely , was a nice relacing place right next to the lake
Emma, 1-night trip

8/10 Very good

didnt use the restaurant, but looked nice towels changed and room tidied nicely.
Darren, 2-night trip

10/10 Exceptional

Very quiet place
Yang, 1-night trip

8/10 Very good

This stay was much better than we had expected having read a lot of negative reviews. The room was a good size and. clean. If there was a criticism it would be.that they seemed short staffed, however when we.were.there a new member of staff started so hopefully this issue will be.sorted.soon..
David, 2-night trip

6/10 Good

Easy access accommodation, a little out of town, easy to get to redwoods
JOseph, 2-night trip

10/10 Exceptional

Quiet and clean , more then enough supplies for the stay we had that were topped up before they ran out,staff was lovely also.
Michaela, 3-night trip

10/10 Exceptional

Super beautiful view of the lake! Everything was great and comfy!
Jiyeon, 1-night trip

10/10 Exceptional

Amazing
rachel, 1-night trip

10/10 Exceptional

Beautiful hotel next to the lake.
Wellington, 1-night trip

10/10 Exceptional

Handy to the airport. Warm and clean.
Gabrielle, 1-night trip

10/10 Exceptional

Awesome location and great staff. Restaurant and bar with great food.
sean, 1-night trip

10/10 Exceptional

Food was amazing in the resturant! Our room was nice and worth its money. Very happy!
Miriama, 2-night trip

10/10 Exceptional

Have stayed here a few times & always enjoy my stay
Sameeka, 2-night trip

6/10 Good

No real view and the so called spa was mostly not operational. Spas were cold and dirty...hot pool was cold. Only the sauna was working. Swimming pool area was nice. I think this place has seen better days because my friend said she was here years ago and the pool in spa area was hot and a waiter came to the pool to serve them the cocktails they had ordered
D H, 1-night trip

8/10 Very good

The resort is in a nice area with beautiful scenery, only down part was the pressure in the shower wasn’t the best, and would be good if there were plates and cutlery in the room, enjoyed my stay would stay again👍
Cody, 2-night trip

6/10 Good

It's quiet far from city centre
Khouanmina, 1-night trip

10/10 Exceptional

Very good service. Convenient location. Beautiful views.
Victor, 1-night trip

10/10 Exceptional

Close to lake, quiet, safe, clean, excellent service, plenty of on site amenities
John, 2-night trip

4/10 Fair

Cat piss smell at the front door on the carpet. Showers were cold. The staff apologised and provided a cooked breakfast.
Leitia, 2-night trip

6/10 Good

This place has a beautiful view of the lake and the pool is kept up very well. It’s obvious that this hotel was once very nice, unfortunately it is showing its age, and needs updating. The pictures online do not match the current state. The vanity in our bathroom had a broken door and the shower sprayed water out the side. The walls are very thin and you can hear every noise outside. The outdoor sauna and steam room looked like they hadn’t been used in a while, and were not operational when we checked. On a brighter note, the bar and restaurant were very nice, and the front desk attendants were very friendly and helpful.
Margaret, 2-night trip

8/10 Very good

Very nice location, great surrounds, comfortable room. Would stay again!
Colin, 1-night trip