Overlooking Holdens Bay, Wai Ora Lakeside Spa Resort offers a serene retreat with 2 outdoor pools and a children's pool. Guests can unwind at the bar, indulge in spa treatments like body scrubs and massages at wai ora day spa or simply enjoy English breakfast. The helpful staff has left a lasting impression on previous guests.
Redwoods Whakarewarewa Forest - 6 min drive - 5.7 km
Polynesian Spa - 9 min drive - 8.2 km
Skyline Rotorua - 15 min drive - 13.5 km
Getting around
Rotorua (ROT-Rotorua Regional) - 4 min drive
Hamilton (HLZ-Hamilton Intl.) - 91 min drive
Free local area shuttle
Restaurants
Aroma Cafe - 10 min drive
Wendy's Hamburgers - 6 min drive
Kebab Kitchen (Lynmore) - 6 min drive
McDonald's - 11 min walk
Lucky 7 Takeaways - 7 min drive
About this property
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort is a great choice for your beach stay in Rotorua. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and manicures and pedicures. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights include 2 hot tubs, a seasonal outdoor pool and a children's pool. Fellow travellers love the helpful staff and location.
At a glance
DONE
Hotel size
30 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Off-site
Free area shuttle within 8 kilometres
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Snack bar/deli
Travelling with children
Children's pool
Free local shuttle
What to do
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Working away
Business centre
Meeting room
Conference centre
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Garden
Terrace
2 outdoor pools
Full-service spa
2 hot tubs
Massage/treatment rooms
Banquet hall
Room amenities
Be entertained
40-inch LCD TV
Premium digital channels
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Premium bedding
What to enjoy
Balcony or patio
Separate dining area
Separate sitting area
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Wai Ora Day Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Fees & policies
Refundable deposits
Deposit: NZD 50.00 per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately NZD 25 for adults and NZD 25 for children
Early check-in can be arranged for an extra charge of NZD 50.00 (subject to availability)
Late checkout can be arranged for an extra charge of NZD 50.00 (subject to availability)
Credit card charges are subject to an extra charge of 2.5 per cent
Renovations and closures
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Restaurant
Children & extra beds
Rollaway beds are available for NZD 60.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 9:00 PM
The seasonal pool is open from January to December
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua
Frequently asked questions
Does Wai Ora Lakeside Spa Resort offer free cancellation for a full refund?
Yes, Wai Ora Lakeside Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wai Ora Lakeside Spa Resort?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8 AM to 9:00 PM.
Are pets allowed at Wai Ora Lakeside Spa Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Wai Ora Lakeside Spa Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Wai Ora Lakeside Spa Resort?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. There's a charge of NZD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 50.00 (subject to availability).
What is there to do at Wai Ora Lakeside Spa Resort and nearby?
Have fun with nearby activities such as hiking and mountain biking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Wai Ora Lakeside Spa Resort also has 2 outdoor pools and spa services, as well as a garden.
Are there restaurants at or near Wai Ora Lakeside Spa Resort?
Yes, there's an on-site restaurant.
Does Wai Ora Lakeside Spa Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Wai Ora Lakeside Spa Resort like?
Wai Ora Lakeside Spa Resort is a short 1-minute walk from Lake Rotorua and 5 minutes' walk from Te Amorangi Museum. Travellers say that the hotel is in a great location.
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Reviews
Wai Ora Lakeside Spa Resort Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.0
Location
8.6
Staff & service
8.0
Property conditions & facilities
Popular mentions
Room
Service staff
Lake
Restaurant
Location
Bed
View
Shower
Bathroom
Spa
Reviews
Verified
10/10 Exceptional
22 Jan 2026
A beautiful location and very friendly and helpful staff at check in
Cindy
Cindy, 1-night trip
Verified
10/10 Exceptional
30 Nov 2025
Great place to stay with pool, spa, restaurant and bar. We really enjoyed our time there
Pip
Pip, 1-night trip
Verified
8/10 Very good
24 Dec 2025
Room was very clean and staff very friendly and attentive.
Juanita
Juanita, 2-night trip
Verified
8/10 Very good
5 Mar 2026
Room was clean, staff was extremely friendly and kindly showed us hospitality upon knowing we were on our honeymoon. The only issue was that our AC unit didn’t work. Otherwise a great stay!
Matthew
Matthew, 2-night trip
Verified
10/10 Exceptional
11 Dec 2025
Our room was lovely and clean and the lady at reception was kind and helpful.
Lorna
Lorna, 1-night trip
Verified
8/10 Very good
21 Jan 2026
A very helpful staff. Clean rooms. The dining room was pleasant and both the breakfast and dinner of good quality, tasty and good value.
Peter
Peter, 1-night trip
Verified
6/10 Good
9 Feb 2026
The room was in good condition but the walls are a bit thin. We were placed next to the table at the pool and could hear every word. Good room and decent bed.
Michelle
Michelle, 2-night trip
Verified
8/10 Very good
19 Oct 2025
Clean Room, parking was good, Helpful staff
Ranjith
Ranjith, 1-night trip
Verified
8/10 Very good
26 Jan 2026
Nice unit by the lake. Didn’t use restaurant. Loved the pool.
Kerry
Kerry, 2-night trip
Verified
10/10 Exceptional
5 Nov 2025
Lovely caring helpful staff. Good location.
Shauna
Shauna, 2-night trip
Verified
8/10 Very good
27 Sept 2025
Good staff
Good restaurant
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
2 Jan 2026
The staff is very sensitive and accommodating to your every wants and needs. outstanding customer service
Barrie
Barrie, 1-night trip
Verified
10/10 Exceptional
7 Sept 2025
The staff were lovely , was a nice relacing place right next to the lake
Emma
Emma, 1-night trip
Verified
8/10 Very good
27 Nov 2025
Lovely staff
Karen
Karen, 3-night trip
Verified
10/10 Exceptional
10 Jul 2025
Quiet and clean , more then enough supplies for the stay we had that were topped up before they ran out,staff was lovely also.
Michaela
Michaela, 3-night trip
Verified
10/10 Exceptional
27 Sept 2025
Excellent service, staff are very friendly and accommodating. Clean room and very comfortable bed. Great location, nice and peaceful. Good meals at the restaurant, nice surroundings and atmosphere. Would love to ho back in the summer.
Nancy
Nancy, 3-night trip
Verified
10/10 Exceptional
5 May 2025
Beautiful hotel next to the lake.
Wellington
Wellington, 1-night trip
Verified
10/10 Exceptional
23 Feb 2025
Awesome location and great staff. Restaurant and bar with great food.
sean
sean, 1-night trip
Verified
8/10 Very good
3 Dec 2025
This stay was much better than we had expected having read a lot of negative reviews. The room was a good size and. clean.
If there was a criticism it would be.that they seemed short staffed, however when we.were.there a new member of staff started so hopefully this issue will be.sorted.soon..
David
David, 2-night trip
Verified
10/10 Exceptional
27 Jun 2025
Handy to the airport. Warm and clean.
Gabrielle
Gabrielle, 1-night trip
Verified
10/10 Exceptional
15 Jan 2025
Close to lake, quiet, safe, clean, excellent service, plenty of on site amenities
John
John, 2-night trip
Verified
10/10 Exceptional
8 May 2025
Very good service. Convenient location. Beautiful views.
Victor
Victor, 1-night trip
Verified
8/10 Very good
22 Jun 2025
The resort is in a nice area with beautiful scenery, only down part was the pressure in the shower wasn’t the best, and would be good if there were plates and cutlery in the room, enjoyed my stay would stay again👍
Cody
Cody, 2-night trip
Verified
8/10 Very good
12 Nov 2024
Lovely quiet place. Friendly helpful staff.
Christine
Christine, 1-night trip
Verified
8/10 Very good
13 Oct 2024
Good location, cozy room, lovely spa
Beautiful location! I recommend booking services with the spa while you stay here.
Rooms are lovely and the beds were comfortable. The onsite restaurant serves decent food and the bar was cozy.