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1 room, 2 adults

Wai Ora Lakeside Spa Resort

4.5-starOfficial New Zealand Rating provided by Qualmark®
77 Robinson Avenue, Holden's Bay, Rotorua, 3042, New Zealand

Beach hotel in Rotorua with spa, restaurant
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
From 540 reviews

TripAdvisor Traveller Rating

Great location
Great room
Great wellness & sports facilities
Delicious food

Wai Ora Lakeside Spa Resort

from £53
  • Deluxe Studio
  • Superior Suite
  • Deluxe Studio (Lovers Delight)

What’s around Wai Ora Lakeside Spa Resort


  • Te Amorangi Museum (5-minute walk)
  • Lake Rotoiti - 2.9 mi / 4.7 km
  • Tamaki Maori Village - 5 mi / 8.1 km
  • Polynesian Spa - 5.1 mi / 8.2 km
  • Skyline Rotorua - 7.8 mi / 12.6 km
  • Lake Rotorua - 8.2 mi / 13.1 km
  • Whakarewarewa Hot Springs - 3.4 mi / 5.4 km
  • Redwoods Whakarewarewa Forest - 3.4 mi / 5.5 km

Getting around

  • Rotorua (ROT-Rotorua Regional) 4-min drive
  • Hamilton (HLZ-Hamilton Intl.) 80-min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3 PM-10 PM
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - 10 PM.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking


  • Free area shuttle within 8 kilometers

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Pool sunloungers
  • Number of spa tubs - 4
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • One meeting room
  • Conference centre
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 2007
  • Lift
  • Garden
  • Accessible bathroom
Languages Spoken
  • Chinese
  • English
  • Filipino
  • German
  • Hindi
  • Indonesian
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Balcony or patio
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Cookware, dishware and utensils
  • Daily housekeeping
  • In-room safe

Special features


Wai Ora Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.


Mokoia Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Wai Ora Lakeside Spa Resort’s small print

Also known as

  • Wai Ora Lakeside Spa Resort Rotorua
  • Wai Ora Spa Resort
  • Wai Ora Lakeside Hotel
  • Wai Ora Lakeside Resort
  • Wai Ora Lakeside Spa Resort
  • Wai Ora Lakeside Spa Rotorua
  • Wai Ora Lakeside Spa
  • Wai Ora Lakeside Hotel
  • Wai Ora Lakeside Resort
  • Wai Ora Lakeside Spa Rotorua
  • Wai Ora Resort
  • Wai Ora Spa


  • The seasonal pool is open from January to December.
  • Pool access available from 8 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: NZD 50.00 per night

    Optional extras

    Early check-in can be arranged for an extra charge of NZD 50.00

    Late check-out can be arranged for an extra charge of NZD 50.00

    Rollaway beds are available for NZD 40.00 per day

    Breakfast costs between NZD 7.50 and NZD 25.00 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Very good 8.4 From 131 reviews

    Good 6.0
    A lakeview hotel without a real lake view :-(
    Bit off the town. I booked the hotel for the lake view, but it was very very limited/obstructed, a bit of disappointing for me. Spa features were OK. Bit for the money I have expected much more!
    Balazs, gb3 night trip
    Exceptional 10.0
    Time to relax!
    I thoroughly enjoyed our stay here. My only regret is that we couldn't stay longer. I would highly recommend this place to those wishing to switch off and unwind, and would definitely go back!
    Nicola, gb1 night trip
    Fair 4.0
    Total dissapointment. Not better than motel 6.
    We came at night and the sign was dark so missed it twice. the billions of flies were all over. so the next day we had to get into the room at six pm till morning. they forgot to turn on the boiler so we did not have hot water. I could not call the office since the phone wire was disconnected. the pool is so small that you can cross it with one stroke. the 2 chairs in the picture, are the only available chairs. the spa is just in the name, the Jacuzzi for 3 people and located outside, so you can not use it in bad weather or after dark (remember the flies?) the gate to the shore is closed. and you need to be a giant in order to hang your cloths. total disappointment is understatement.
    Dov, ilRomance trip
    Exceptional 10.0
    Lovely resort by the lake.
    Vivienne, au1 night romance trip
    Exceptional 10.0
    A night away-
    We would recommend Wai Ora and stay again. It’s secluded and quiet at the lakes edge.
    Mary, us1 night romance trip

    Wai Ora Lakeside Spa Resort

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