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Empress Palace Hotel

4.0 star property
Surrey guesthouse in city centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empress Palace Hotel

Reception
Self-parking (surcharge) 20 per day
Interior detail
Honeymoon Studio Suite | Living area | Heated floors
Honeymoon Studio Suite | Living area | Heated floors

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Self parking
  • Terrace
  • Air conditioning
  • Garden
  • Reception fireplace
  • Communal living room
  • Microwave in a common area
  • Fridge in a common area
  • Laundry service
  • Wedding services
  • Limited hour front desk
  • TV in a common area
Feel at home
  • Playground on-site
  • Cookware, dishware and utensils
  • Separate dining area
  • Separate sitting area
  • Garden
  • Terrace
The price is £96
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Elite Suite, 1 Bedroom, Ensuite

Elite Suite, 1 Bedroom, Ensuite | Down duvets, individually decorated, individually furnished, desk

Elite Suite, 1 Bedroom, Ensuite

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View | Down duvets, individually decorated, individually furnished, desk

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite | Bathroom | Bidet, soap, toilet paper

Honeymoon Studio Suite

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Down duvets, individually decorated, individually furnished, desk

Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Down duvets, individually decorated, individually furnished, desk

Family Suite

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 7
  • 1 Single Bed, 1 Queen Bed and 1 Single Bunk Bed

View all photos for Honeymoon Suite, 1 Bedroom

Honeymoon Suite, 1 Bedroom | Down duvets, individually decorated, individually furnished, desk

Honeymoon Suite, 1 Bedroom

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Balcony, Garden View

Grand Room, Balcony, Garden View | Down duvets, individually decorated, individually furnished, desk

Grand Room, Balcony, Garden View

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room, 1 Bedroom, Refrigerator & Microwave

Down duvets, individually decorated, individually furnished, desk

Family Room, 1 Bedroom, Refrigerator & Microwave

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 8
  • 2 King Beds

View all photos for Economy Room

Economy Room | Down duvets, individually decorated, individually furnished, desk

Economy Room

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Down duvets, individually decorated, individually furnished, desk

Luxury Suite

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

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Canadian Inn
Airport transfer
Free parking
Free WiFi
Air conditioning
5.6 out of 10, (507)
The price is £91
includes taxes & fees
20 Nov - 21 Nov
Canadian Inn
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About the area

Map
12788 Ross Place, 1, Surrey, BC, V3V6E1

What's nearby

  • Holland Park - 3 min drive - 2.5 km
  • Guilford Town Centre - 9 min drive - 7.5 km
  • Hard Rock Casino Vancouver - 15 min drive - 13.4 km
  • Lougheed Town Centre - 16 min drive - 12.5 km
  • Metropolis at Metrotown - 20 min drive - 20.1 km

Getting around

  • Pitt Meadows, BC (YPK) - 29 min drive
  • Vancouver International Airport (YVR) - 35 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 46 min drive
  • Bellingham, WA (BLI-Bellingham Intl.) - 46 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 50 min drive
  • Saturna Island, BC (YAJ-Lyall Harbour Seaplane Base) - 30 miles/48.3 km
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 29.6 miles/47.6 km
  • Pitt Meadows Maple Meadows Station - 27 min drive
  • Pitt Meadows Station - 30 min drive
  • Coquitlam Central Station - 32 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪The Samosa House - ‬14 min walk
  • ‪Donegal's Irish House - ‬3 min drive
  • ‪Kerala Kitchen - ‬3 min drive

About this property

Empress Palace Hotel

When visiting Surrey, Empress Palace Hotel is a great choice to consider. A terrace and a garden are offered, and in-room conveniences include fridges and microwaves.

Languages

Arabic, English, Farsi, Hindi

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 5 per cent for credit card payments
  • The front desk is open daily from 1:00 PM - midnight
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered on-site self-parking (USD 20 per day)
  • On-site parking is limited (max. 1 space per unit)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Shared microwave
  • Shared fridge

Travelling with children

  • Playground

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • Garden
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Communal living room
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Home comfort

  • Air conditioning and heating
  • Electric kettle

Sleep well

  • Down duvet

What to enjoy

  • Garden
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area
  • Heated floors

Freshen up

  • Bidet
  • Soap
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Shared kitchen access
  • Oven
  • Cookware, dishes and utensils
  • Paper towels

More

  • Access via exterior corridors
  • Shared accommodations

Fees & policies

Refundable deposits

  • Deposit: USD 150 per accommodation, per stay
  • Cash Cleaning deposit: USD 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: USD 39 per accommodation, per stay
  • Administrative fee: USD 29 per accommodation, per night
  • Service fee: USD 10 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge of USD 49.00 (subject to availability)
  • Late check-in between 11:30 PM and 2:30 AM can be arranged for an extra charge of USD 29
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 5 per cent
  • Electricity is available for an extra charge of USD 5 per night
  • Heating is available for an extra charge of USD 5 per night
  • Bed sheets are available for an extra charge of USD 5 per bed, per night (or guests may bring their own)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per day
  • Pets are allowed for an extra charge of USD 29 per pet, per day (maximum USD 4 per stay), plus a one-off cleaning fee of USD 20

Parking

  • Uncovered self-parking costs USD 20 per day
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Empress Palace Hotel Surrey
Empress Palace Hotel Guesthouse
Empress Palace Hotel Guesthouse Surrey

Frequently asked questions

Does Empress Palace Hotel offer free cancellation for a full refund?
Yes, Empress Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Empress Palace Hotel?
Yes, pets are welcome. There's a charge of USD 29 per pet, per day, and there's also a deposit of USD 100 per day. Service animals are exempt from fees.
Is parking offered on site at Empress Palace Hotel?
Yes. Self-parking costs USD 20 per day. Parking spaces may be limited.
What are the check-in and check-out times at Empress Palace Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of USD 49.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Empress Palace Hotel?
No, this guest house doesn't have a casino, but Starlight Casino (14-min drive) and Hard Rock Casino Vancouver (15-min drive) are both nearby.
What is there to do at Empress Palace Hotel and nearby?
Empress Palace Hotel has a garden.
Does Empress Palace Hotel have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Empress Palace Hotel like?
Empress Palace Hotel puts you in the heart of Surrey. Popular attractions include Port of Vancouver, which is 32 minutes away by car.

Empress Palace Hotel Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The best of the best price for great amenities Quiet and charming
Hana, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Marvelous stays
David, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We got what we booked Thank you
Sahaz, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Empress Palace Hotel is truly fit for royalty or classic people the phone on and I bought the notice that location what situation I never said family who area is the access to all parts of the city free parking free fast Wi-Fi in our room was provided we have access to kitchen just in front of our room as well. Bl
Edward, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We were amazed finally we could book a room at a real palace as it What’s anniversary of our marriage I wanted to celebrate with my wife at the Empress palace. Thank you show me a great hospitality respond very fast. I’ll be back come back. I need my music on my. Next year be played
Sadigha, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We recently had the pleasure of staying at the Empress Palace Hotel. We are impressed for quality the stuff , location I’m very attractive to quality always immaculate, spacious and clean location was very safe and easy access by walking or buss
Heydar, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

For vacation we recommend it We booked a week there All was great
Ali, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The best of the best We got it listed in our favorites
Jahan, 1-night family trip
Verified Expedia guest review

2/10 Poor

This was definitely the worse place I have ever stayed. My bed wasn’t more than a thin foam on a springy frame. The sheets were smelly and didn’t fit the mattress. Pillows were dingy and smelled. The carpets were stained and dirty. The room was small without a TV, just one small table that looked like patio furniture. The bathroom was not even part of the room and disgusting. Dirty, and disgusting as well. I was charged extra when I arrived, being told I should not stay in my original booking as there was no window. So I was ‘upgraded’ but the room was just as terrible. I am so disappointed that this is called a hotel and Expedia is willing to list it for people to stay in. There should be regulations in place to ensure people are safe when they travel.
Lyn, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

The best stays in city
Hamid, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic in all matters
Frabkin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I’m very excited to be hosted there Sweet guest home palace We come back
Hararar, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Empress palace hotel luxurious ambience is really a crown of the city Oh, location was unforgettable stay with great guests at our private beautiful suitable suites dude by side We had free fast Wi-Fi and free parking also was provided. Thank you so much your kitchen, i had easy easy access in front of our room. We had an access to balcony and patio and garden Was on ground level
Peter, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Exceptional experience Recently, Estate at the Empress Palace Hotel for a business conference and exceeded all of our expectation that Stafford colleges Rosevear, immaculate facilities, especially the kitchen in front of our room was superb. They had patio balcony garden, Fastrip Wi-Fi. I’m pleased
Smit, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

What we love about this hotel is that they have few rooms and very organized and killing each time we book one different rooms, top-level, VIP suites, are grand majestic
Alex, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful palace hotel after standing service and hospitality we love did you give it 10 out of 10?
Tina, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We highly suggest it
Samit, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our best choice is here to book once more They have pet friendly rooms. They paid extra for our dear pet. They have garden and very good polite staff very honest people fairly good location, clean, quiet, everything in one package.
Frank, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

In near future we travel back here again They were super host Friendly abd room was pretty good Pretty safe, quiet and central
Rabbi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved all aspects
Jahan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great beds and a monitors such as kitchen in front of room Pet friendly and very good staff Great value for money
Queeny, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We were 100 percent satisfied as guests
Kelly, 1-night family trip
Verified Expedia guest review

4/10 Fair

This is not a hotel. It’s a bed and breakfast without the breakfast. This is someone’s home. Layout is confusing and it’s feels like a rip off
Lisa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

When we decided to book this property, we couldn’t believe that we get would be booked. Our room was a spacious and in good areathank you so much
David, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The best of the best I cannot imagine how nice was the place best Fast WIFI Free parking was provided Good price Safety was assured Very suitable suites we had with unique touch
Perisa, 1-night family trip
Verified Expedia guest review