Discover Shenzhen Kaili Hotel, where urban charm and modern comforts blend. Unwind with a rejuvenating massage at the spa, savor breakfast or dinner at the on-site restaurant, or stay connected with in-room WiFi. With a conference center and concierge services nearby Luohu Port and Huaqiangbei.
No. 2027 Jiabin East Road, Luohu District, Shenzhen, Guangdong, 518001
What's nearby
Dongmen Pedestrian Street - 10 min walk - 0.8 km
International Foreign Trade Center - 13 min walk - 1.1 km
The MixC Shopping Mall - 17 min walk - 1.5 km
Luohu Commercial City - 18 min walk - 1.6 km
Luohu Port - 20 min walk - 1.7 km
Getting around
Shenzhen (SZX-Shenzhen Intl.) - 43 min drive
Hong Kong International Airport (HKG) - 54 min drive
Sungang Railway Station - 6 min drive
Shenzhen Station - 20 min walk
Hong Kong Lo Wu Station - 25 min walk
Guomao Station - 4 min walk
Hubei Station - 10 min walk
Xiangxicun Station - 10 min walk
Restaurants
憨孃孃重庆火锅 - 2 min walk
四季椰林椰子鸡 - 4 min walk
炭舍·炭火干锅 - 1 min walk
Chiu Chow Garden Restaurant - 2 min walk
IRO NIGHT - 3 min walk
About this property
Shenzhen Kaili Hotel
At Shenzhen Kaili Hotel, you'll be a short five-minute drive from Dongmen Pedestrian Street and Huaqiangbei. Guests can indulge in Thai massages at the spa, and Kaili Cafe serves breakfast, lunch and dinner. Also, Luohu Port and Huanggang Border Crossing are within a short drive. The property is only a short walk to public transportation: Guomao Station is 4 minutes and Hubei Station is 10 minutes.
At a glance
DONE
Hotel size
137 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: noon
Express check-out available
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
Meeting room
Conference centre (2153 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1989
Safe-deposit box at front desk
Full-service spa
Steam room
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
Dining
Kaili Cafe – This restaurant serves breakfast, brunch, lunch and dinner.
Fees & policies
Refundable deposits
Deposit: CNY 500.00 per night
Optional extras
Full breakfast is offered for an extra charge of approximately CNY 38 for adults and CNY 38 for children
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Hotel Kaili Shenzhen
Kaili Hotel
Kaili Hotel Shenzhen
Kaili Shenzhen
Kaili Shenzhen Hotel
Shenzhen Kaili
Shenzhen Kaili Hotel
Shenzhen Kaili Hotel Hotel
Shenzhen Kaili Hotel Shenzhen
Shenzhen Kaili Hotel Hotel Shenzhen
Frequently asked questions
Does Shenzhen Kaili Hotel offer free cancellation for a full refund?
Yes, Shenzhen Kaili Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shenzhen Kaili Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Shenzhen Kaili Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Shenzhen Kaili Hotel?
Check-in start time: 2 PM; check-in end time: noon. Check-out time is noon. Express check-out is available.
What is there to do at Shenzhen Kaili Hotel and nearby?
Shenzhen Kaili Hotel has a spa and a steam room.
Are there restaurants at or near Shenzhen Kaili Hotel?
Yes, there's an on-site restaurant, Kaili Cafe.
What's the area around Shenzhen Kaili Hotel like?
Shenzhen Kaili Hotel is in Luohu, a short 4-minute walk from Guomao Station and 13 minutes' walk from Dongmen Pedestrian Street.
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Reviews
Shenzhen Kaili Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
8.6
Location
7.8
Staff & service
7.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
28 Nov 2025
Very friendly and helpful staff. Nice comfortable room.
David
David, 3-night trip
Verified
8/10 Very good
3 May 2025
Next to shopping mall and subway, affordable, will stay again.
Chi Ho
Chi Ho, 4-night trip
Verified
8/10 Very good
18 Mar 2025
Location is very convenient to everything’s.
Linda
Linda, 3-night trip
Verified
10/10 Exceptional
20 Oct 2023
Many restaurants surround the hotel
Shin Ying Cindy
Shin Ying Cindy, 1-night trip
Verified
8/10 Very good
6 Apr 2025
good location near a subway station, lots of places to eat and shop in the area. An easy short subway ride to Lo Wu border crossing to Hong Kong.
David
David, 2-night trip
Verified
10/10 Exceptional
22 Sept 2023
Staff was excellent and helpful with answering all of our questions. This hotel is close to a train station and is 1 station away from Luohu shopping center. Unfortunately during our stay this train station was closed for maintenance. Cost for taxi to Luohu train station was around 10-20 RMB. Many restaurants and convenient stores in walking distance.
Patrick
Patrick, 3-night trip
Verified
8/10 Very good
23 Mar 2024
Good Location
Good location. About 15min walk to Dongmen. Big room. However, not provided with coffee or tea bags. Not very good housekeeping service, did not refill bath gel.
Keith
Keith, 3-night trip
Verified
8/10 Very good
28 Mar 2024
Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Helen
Helen, 1-night trip
Verified
8/10 Very good
29 Oct 2025
Staff nice service and room clean
WAI KWOK BRYAN
WAI KWOK BRYAN, 1-night trip
Verified
8/10 Very good
23 Mar 2025
Good access to places
Ying Leung
Ying Leung, 9-night trip
Verified
8/10 Very good
29 Mar 2024
Excellent location
Excellent location, close to everything… Across from the KINGGLORY mall, and can walk to the Dongmen pedestrian street…
Wendel
Wendel, 3-night trip
Verified
10/10 Exceptional
5 Sept 2023
helpful front desk staff
very nice and helpful front desk staff
Hon Kwan
Hon Kwan, 6-night trip
Verified
10/10 Exceptional
2 Jun 2024
Near the station and shopping mall
HONG LIAN
HONG LIAN, 1-night trip
Verified
10/10 Exceptional
24 Aug 2024
Close to everything
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
4 Apr 2024
good services
Bai Lu
Bai Lu, 1-night trip
Verified
10/10 Exceptional
27 Jul 2023
Peter loved the Kai Li Hotel!
The hotel room was amazing. We had a king bed in a large and quite room. The hotel is right next to Guomao metro station which is connected to a large mall.
There are abundant food choices everywhere around this hotel.
The room, the hotel and the location exceeded my expectations!
Peter J
Peter J, 4-night trip
Verified
6/10 Good
17 Apr 2025
Moldy, but convenient
RAFAEL OLIVET
RAFAEL OLIVET, 1-night trip
Verified
8/10 Very good
24 Mar 2025
Good
mombasa
mombasa, 1-night trip
Verified
8/10 Very good
5 Mar 2024
Good!
David
David, 2-night trip
Verified
10/10 Exceptional
30 Jul 2023
very good
Hon Kwan
Hon Kwan, 3-night trip
Verified
10/10 Exceptional
11 May 2023
Good
Albert
Albert, 1-night trip
Verified
4/10 Fair
21 Apr 2025
Very old, not well kept
WJ
WJ, 1-night trip
Verified
8/10 Very good
22 Nov 2024
poor description on rooms
I booked a city view room but i did not view the city. Instead, the window cannot be opened. That means there is no view at all. I believe I should have discount on this