Via Antonello da Messina, 90, Villafranca Tirrena, ME, 98049
What's nearby
Stadio San Filippo - 15 min drive
Caronte & Tourist - 22 min drive
Piazza del Duomo - 23 min drive
Cathedral of Messina - 23 min drive
Villa San Giovanni Ferry Terminal - 106 min drive
Getting around
Catania (CTA-Fontanarossa) - 86 min drive
Reggio di Calabria (REG-Strait of Messina) - 121 min drive
Rometta Messinese Station - 11 min drive
Pace del Mela Station - 14 min drive
Villafranca Tirrena Station - 27 min walk
Restaurants
Eni - 13 min drive
Bar Pasticceria Gelateria Celesti - 2 min drive
Anaconda Bionda - 3 min drive
Happy Days - 9 min walk
Bar Pasticceria Fiumara Giovanni - 3 min walk
About this property
Viola Palace Hotel
Situated on the bay, Viola Palace Hotel is a great choice for a stay in Villafranca Tirrena. Guests can indulge in massages and enjoy Mediterranean cuisine at Totò in Sicilia by Roger, which is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a sauna.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
44 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: 3:00 PM
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 15 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Business centre
Meeting rooms
Conference space (6997 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1970
Terrace
Television in common areas
Fitness centre
Spa services
Sauna
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
22-inch TV
Premium satellite channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Totò in Sicilia by Roger – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Fees & policies
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self-parking costs EUR 15 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Viola Palace
Viola Palace Hotel
Viola Palace Hotel Villafranca Tirrena
Viola Palace Villafranca Tirrena
Viola Palace Hotel Hotel
Viola Palace Hotel Villafranca Tirrena
Viola Palace Hotel Hotel Villafranca Tirrena
Frequently asked questions
Does Viola Palace Hotel offer free cancellation for a full refund?
Yes, Viola Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Viola Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Viola Palace Hotel?
Yes. Self-parking costs EUR 15 per day.
What are the check-in and check-out times at Viola Palace Hotel?
Check-in start time: 2:30 PM; check-in end time: 3:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Viola Palace Hotel and nearby?
Viola Palace Hotel has a sauna and a fitness centre.
Are there restaurants at or near Viola Palace Hotel?
Yes, Totò in Sicilia by Roger offers al fresco dining and Mediterranean cuisine.
Viola Palace Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Poor
26 Aug 2024
Unable to stay at this place.
It did not like a hotel. It looked like a haunted house.
Empty, dirty, and no staff.
It is surprising that Expedia has this on the list of hotels to stay in.
No air condition for the past 3 years and we found out about it when we got there. The whole building has no a.c.
Sebastian
Sebastian, 3-night family trip
Verified Expedia guest review
2/10 Poor
30 Jun 2023
Disappointing
Checkin was great reception friendly and helpful
Room seemed ok at first. Old fashioned but functional. However on going to bed putting the air conditioner on the noise was terrible. Could not get wifi to work tried to call reception the phone did not work. So no sleep no wifi and broken phone. The next morning on check out reported to reception response was why didn’t you check when you first went to the room if you had we would have offered another room. Told WiFi is only in common areas! I found the fact they expect the paying guest to check the room odd I have never gone into a hotel room with a check list before and never will these thing should be checked by housekeepers not the guest. Should we have gone to the night reception and complained yes but we were already changed when we discovered the problems. As for this being a four star hotel I hear stayed in better 2 or 3 stars this is no way a 4 star. This hotel should be removed from your site as I feel it is mis- represented
Even the bed sheets had holes in it
Steven
Steven, 1-night trip
Verified Hotels.com guest review
2/10 Poor
19 Sept 2022
The bathroom was dirty, at the bottom of the shower door was very dirty, you could see that no one took the time to clean it. The people at the front desk, specially a young guy had no patience.
robert
robert, 2-night trip
Verified CheapTickets guest review
10/10 Exceptional
5 Oct 2019
Graziella
Graziella, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
30 Jul 2019
The beds were ancient. Pillows were 100 years old. Not hotel quality at all. Air conditioning was terrible. We were very uncomfortable there. Could not sleep. Could not wait to leave. I would not go back there. Parking was not great as advertised either.
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
8 Oct 2018
Charles C
Charles C, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
1 Nov 2016
Convenient and comfortable
Very friendly and helpful staff at reception and in restaurant
Geraldine
Verified Hotels.com guest review
8/10 Very good
28 Sept 2015
Its a good hotel , we needed a place to sleep and was confortable, clean and very good service
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
3 Aug 2015
Good value for the money.
Newer building, great staff, every one is helpful.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
22 May 2015
Frank
Verified Hotels.com guest review
8/10 Very good
25 Oct 2014
Great hotel, intermediate location
We visited off season, and the weather was poor. But employees were friendly, attentive, and helpful. We wanted a hotel near Messina for an early mornung ferry departure and the Viola Palace fit the bill.
Tracy
Verified Hotels.com guest review
8/10 Very good
8 Oct 2014
Nice hotel. Not near any restaurants, dinner at hotel was good, not great. Service OK. Room was clean, ample enough in size. Walked to church on Saturday night which was convenient. Parking was very close to hotel.
Bob
Verified Hotels.com guest review
2/10 Poor
21 Sept 2014
Terrible place to stay
We pre-paid two nights at the hotel and got out of there as quickly as we could. Staff was inhospitable and unprofessional. They emailed us really poor directions to the hotel from Messina. The locals could not figure them out. Upon arrival, the front desk representative tried to convince us to rent a car which we declined. We asked for directions to a nice beach in walking distance. After 30 minutes of walking we are told that it would be another hour to get there. Could not find a restaurant on the way back because he sent us away from the town. He reiterates that we should have rented a car when we returned. We basically wasted a day of our vacation with this hotel and left first thing in the morning. Do yourself a favor and go to Cefalu like we did. It's a hidden gem!
Terry O
Verified Hotels.com guest review
8/10 Very good
5 Dec 2013
Nice place close to the Highway
They gave us a nice room away from the Highway with a good view. The restaraunt was nice but not much else to do in town for one night during the off season.
Gary
Verified Expedia guest review
4/10 Fair
17 Nov 2013
Stopover for the ferry
Overall, a 2-star rather than a 4-star hotel.
Apart from the size of the room, which was above average, nothing else distinguished the hotel from the regular Etap or other budget chains.
Internet was barely working.
Breakfast very poor (apart from pastries, nothing else could be eaten).
JohnDD
Verified Orbitz guest review
8/10 Very good
25 Oct 2013
Location outside Messina, quite area
The staff is extremely helpful by showing us the way to Punto Blue in Google map, as we miss to pay the toll and worry about the penalty. Breakfast was good, room was clean! Close to Supermarket.
Lanny
Verified Expedia guest review
8/10 Very good
18 Oct 2013
Very Good Value
I found this to be excellent value for money. It had a small kitchen area, it was clean, and looked very nice, and was a great location for a stop to see the Vallei dei Templei, half way between Trapani and Syracusa on our trip around Sicily.The large balcony had a great view of the seaside, and there was a drying rack which was a big help to dry my handwashing. Breakfast buffet was very good, and the art on the walls was very nice photos of the temple ruins. Staff were outstanding.
Shirley
Verified Expedia guest review
10/10 Exceptional
31 May 2013
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
8 Jul 2012
A gem of a hotel!
What a gem of a hotel. For North American travellers you swear you were in a hotel at home. Lovely appointed, value priced and very helpful staff. We would plan our holiday around staying at the Viola next time. Congratulations to their staff and owners for such a lovely property at such a value price!
Julietta 500
Verified Expedia guest review
8/10 Very good
10 Jun 2012
Unexpected Jem
Really a terrific experience. The hotel stands as a jewel in (for Americans on holiday) an otherwise crowded and (typical) old fishing village. We were honestly concerned as we drove off the autostraude to the directed location as to the other facilities near the hotel but we're very pleased to discover a new, well maintained facility, separate, off street, gated parking and a very willing and helpful staff (ours was certainly broken Italian at best#. Rooms were clean, functional. Breakfast was convenient and delicious. The distance from the Messina city center is/was just perfect for us #althought the toll on and off is at the hotel's location so a little more confusion in what is a daily list of confusing and taxing drives in Italian traffic).
Overall, we're very pleased with our hotel experience.
Gregg
Verified Expedia guest review
10/10 Exceptional
16 Sept 2011
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
12 Jul 2011
Excellent hotel, well situated
Excellent hotel, well situated and the staff is very friendly! :)
Tamas
Verified HotelClub guest review
2/10 Poor
10 Sept 2024
Gianni
Gianni, 2-night trip
Verified Expedia guest review
2/10 Poor
31 Jul 2024
Maria Antonietta
Maria Antonietta, 3-night trip
Verified Expedia guest review
2/10 Poor
28 Jul 2024
Hôtel a côté d'une rue très passante.
Une seul personne a gérer l'accueil et l'hôtel, personnel débordé.
La climatisation était en panne, 30 degré dans la chambre. Nous avons ouvert la fenêtre, malheureusement les bruits de la route était insupportable.
De plus pas d'eau chaude dans la douche
Le matin pour le petit déjeuner, celui ci n'était pas prêt ! Le monsieur de l'accueil nous a donné un ticket pour aller dans un bar a 100 mètres, prendre un café et une brioche...