Grand Hyatt Shenzhen

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At Grand Hyatt Shenzhen, you'll be a short five-minute drive from Luohu Port and Huaqiangbei. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and China Lodge, one of 6 restaurants, serves lunch and dinner. An outdoor pool, a fitness centre and a steam room are other highlights at this luxurious hotel. Public transportation is only a short walk: Ludancun Station is 6 minutes and Grand Theater Station is 10 minutes.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 6 restaurants
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • 24-hour room service
  • Business centre
  • 13 meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is £101
includes taxes & fees
1 Oct - 2 Oct

Why we love this property

Business meets pleasure
Located in business, shopping, and entertainment districts, this hotel offers meeting rooms, a business centre, and a spa with massage services.
Culinary extravaganza
Culinary adventures begin with 5 diverse restaurants, a cafe, and 2 bars at this hotel. Private dining options and buffet breakfast add to the feast.
Spa and serenity escape
Daily spa services include massage, aromatherapy, and body wraps at this hotel. The fitness room and yoga classes offer active rejuvenation.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for 1 King Bed Club Access

A hotel room with a large bed, two bedside tables, a chair, a desk, and a large window with a view.

1 King Bed Club Access

  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed Club Access Deluxe

A spacious lobby with a wooden reception desk, a sofa set, and large windows.

1 King Bed Club Access Deluxe

  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed Deluxe

A hotel room with a large bed, a glass table, a sofa, and a view of the city.

1 King Bed Deluxe

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite, 1 King Bed

A hotel room with a bed, a sofa, an ottoman, a coffee machine, and a city view.

Grand Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, and a decorative screen.

1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds

A hotel room with a bed, a glass table with apples, a red table, a brown leather chair, and a mirror.

2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Apartment, 1 Bedroom (1 King Bed, Club Access)

A variety of traditional dishes arranged on wooden chafing dishes.

Apartment, 1 Bedroom (1 King Bed, Club Access)

  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds Club Access

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

2 Twin Beds Club Access

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A roasted pig hanging over a brick oven with flames.

Executive Suite, 1 King Bed

  • 80 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite, 1 King Bed

A variety of seafood dishes, including oysters, shrimp, and sushi, arranged on a wooden table.

Premier Suite, 1 King Bed

  • 130 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds, High Floor

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

2 Twin Beds, High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for 1 King Bed, High Floor

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape through large windows.

1 King Bed, High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Apartment, 2 Bedrooms (1 King with 2 Twin Bed, Club Access)

A modern hotel room with a city view, a flat-screen TV, a sofa, a dining table, and a small balcony.

Apartment, 2 Bedrooms (1 King with 2 Twin Bed, Club Access)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Suite (Chairman)

A modern living room with a city view, a dining area, and a kitchen.

Suite (Chairman)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Presidential Suite

A modern living room with a large window, a sofa, a coffee table, and a chandelier.

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Queen Room With View

A hotel room with a large bed, a desk with a chair, a TV, and a view of a cityscape.

Queen Room With View

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for 2-bed Room With View

A hotel room with a bed, a desk, a chair, a table with apples, and a mirror.

2-bed Room With View

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

Room

  • Sleeps 2
  • Free wired internet

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  • Pool
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8.6 out of 10, Excellent, 1,000 reviews
The price is £67
includes taxes & fees
7 Oct - 8 Oct
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About the area

Map
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000

What's nearby

  • The MixC Shopping Mall - 6 min walk - 0.6 km
  • Luohu Commercial City - 17 min walk - 1.5 km
  • Dongmen Pedestrian Street - 18 min walk - 1.6 km
  • Huaqiangbei - 2 min drive - 2.1 km
  • Luohu Port - 5 min drive - 1.8 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 37 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Sungang Railway Station - 5 min drive
  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Shenzhen Station - 17 min walk
  • Ludancun Station - 6 min walk
  • Grand Theater Station - 10 min walk
  • Hongling South Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪尚连越泰料理 LIAN - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬4 min walk
  • ‪The Grand Club - ‬6 min walk
  • ‪蓉悦川菜 Rong Yue Sichuan Cuisine Restaurant - ‬3 min walk
  • ‪Tea by Yuangu - ‬5 min walk

About this property

Grand Hyatt Shenzhen

  • At Grand Hyatt Shenzhen, you'll be a short five-minute drive from Luohu Port and Huaqiangbei. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and China Lodge, one of 6 restaurants, serves lunch and dinner. An outdoor pool, a fitness centre and a steam room are other highlights at this luxurious hotel. Public transportation is only a short walk: Ludancun Station is 6 minutes and Grand Theater Station is 10 minutes.

At a glance

Hotel size

    • 471 rooms
    • Arranged over 38 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 6 restaurants
  • Private dining
  • 24-hour room service

What to do

  • Yoga classes

Working away

  • Business centre
  • 13 meeting rooms
  • Conference space (29805 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 76
  • Well-lit path to entrance

Room amenities

Be entertained

  • 65-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

China Lodge – This restaurant serves lunch and dinner. Open daily.
The Lounge – On-site lobby lounge. Open daily.
The Show Kitchen – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Sugar Box – This coffee shop serves lunch and dinner. Open daily.
La Terrazza – This restaurant serves brunch, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 218 per person
  • Airport shuttle service is offered for an extra charge of CNY 700 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires guests to wear swimming caps while in the pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Also known as

Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel
Shenzhen Grand Hyatt
Grand Hyatt Shenzhen Hotel Shenzhen
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Grand Hyatt Shenzhen offer free cancellation for a full refund?

Yes, Grand Hyatt Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Shenzhen?

Yes, there's an outdoor pool.

Are pets allowed at Grand Hyatt Shenzhen?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Hyatt Shenzhen?

Yes, there's free self parking.

Is an airport shuttle service offered by Grand Hyatt Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 700 per vehicle one-way.

What are the check-in and check-out times at Grand Hyatt Shenzhen?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Grand Hyatt Shenzhen and nearby?

On-site recreation at Grand Hyatt Shenzhen includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Hyatt Shenzhen also has a steam room.

Are there restaurants at or near Grand Hyatt Shenzhen?

Yes, there are 6 on-site restaurants.

What's the area around Grand Hyatt Shenzhen like?

Grand Hyatt Shenzhen is a short 6-minute walk from Ludancun Station and 9 minutes' walk from The MixC Shopping Mall.

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Reviews

Grand Hyatt Shenzhen Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, delicious, and offered a great variety of choices. (20 reviews)
  • The restaurant offered a rich and delicious selection of food, with a fantastic breakfast buffet and excellent evening options. (7 reviews)
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Popular mentions

Room
Service staff
Breakfast
Shower

Reviews

Verified review

10/10 Exceptional

Staff was very friendly and helpful. Breakfast buffet was great, many options.
Verified review

10/10 Exceptional

Spacious and clean rooms. Well maintained hotel, will definitely stay here again.
Verified review

8/10 Very good

In average still good, location is good.
Verified review

8/10 Very good

Clean, helpful staff, very good breakfast,. Was very happy with it
Verified review

8/10 Very good

Good location
Verified review

10/10 Exceptional

The room was huge with a nice view of the mall next door and the downtown area. Service was great. Easy access to everywhere.
Verified review

10/10 Exceptional

Everything was good
Verified review

10/10 Exceptional

Perfect hotel

A fantastic business hotel in close proximity to restaurants and shopping mall.... great views !
Verified review

10/10 Exceptional

Staff are very helpful, room in great condition and accessible location
Verified review

10/10 Exceptional

The room is spacious and clean. The staff are friendly.
Verified review

10/10 Exceptional

Loved the classic Chinese styled room layout. Staff were very friendly and helpful. Excellent stay overall.
Verified review

10/10 Exceptional

Always the best choice! Much better than Ritz Carlton or Fiur seasons! Location is excelent, best service!!!!
Verified review

10/10 Exceptional

Everything is perfect as expected. I particularly like the location which is conveniently situated in the centre of Lohou.
Verified review

10/10 Exceptional

clean and spacious room. prompt room service. attentive front desk personnel as well as the concierge staff located at 1/F.
Verified review

10/10 Exceptional

Room are clean
Verified review

10/10 Exceptional

The shopping center was great
Verified review

10/10 Exceptional

Hotel being well maintained. Really love the rooms and most of things about this hotel
Verified review

10/10 Exceptional

Hotel is a newer hotel. Room was spacious and clean. Staffs are polite and helpful. Location is great, connects to an indoor mall which is very helpful when hot weather that you don’t want to be out under the sun.
Verified review

10/10 Exceptional

Excellent location for underground to everywhere in Shenzhen. Joining to a huge shopping arcade.
Verified review

10/10 Exceptional

Great location (close to shopping malls) and friendly & helpful staff. Special thanks to Francis & Harry (Concierge) for their outstanding support.
Verified review

8/10 Very good

As a business traveller the check in process was efficient, the room is a good size including desk facilities. The hairdryer was a good size and powerful enough. My room included club breakfast which had enough options. The full breakfast on level 2 has a lot more options but I was happy with the offering on the club floor.
Verified review

10/10 Exceptional

Great hotel. Quiet rooms huge breakfast. But the worse thing is their coffee. McDonald’s is the best.
Verified review

10/10 Exceptional

We really liked the Grand Hyatt: the staff were super helpful and friendly, and went out of their way to accommodate us. The room was big, well designed, and quiet, and had a great view of the city. The fitness center was big and well-equipped, and the breakfast buffet was superb. a really excellent stay.
Verified review

10/10 Exceptional

Beautiful and perfect
Verified review

8/10 Very good

The cleaning staff was amazing. Check in staff wonderful Breakfast staff managers hostess horrible they gave bill at beginning of eating out meal. Cooks were great We were charged 2 meals as we were 3 guests 2 rooms