2/10 Poor
17 Nov 2024
We regret staying on this property!
STAY AWAY FROM THIS PROPERTY!
The place wasn't clean, we had a hard time opening the door, the people from this property did not contact us until the following morning.
Our room led to the courtyard which was filthy with the table tops dirty from people having eaten on them, ashtray was full of cigarrete butts, smelled disgusting!
The trees are overgrown and spiders were everywhere.
This place was a nightmare!
We mentioned this to the property PoC and did not even hear back from them at all, they disregarded our request to have the area cleaned.
Once you send this property the payment you are forgotten and only demanded to leave it clean as if no one had stayed there.
If I was from Hotels.com I would decline having them as part of their listings.
I would give them a minus 10!
Eduardo
Eduardo, 2-night trip
Verified Hotels.com guest review