Two stars are deducted from the 5 the property should deserve, for two things. 1) Wrong information in the description, for example: calling the public jacuzzi, a pool; or saying that there is parking on site, to get there you have to walk for more than 150 m of pedestrian alleys, from the nearest street, it is impossible to have “parking on site”. 2) Lack of service policy. Although the staff is kind, the Riad does not think about the client. I share our experience. As soon as we booked, they wrote us offering transportation, we replied telling them we were have car. They never told us the street that goes close to the Riad is close, has been on repair for two months ago, it was impossible to get close by car. I left the car and my wife at 800 m from the Riad went to ask for help, luckily, I found Abdou who help us, they should have warned us about the situation, a set a meeting point. The night before leaving they asked us to pay local taxes and consumption, but they do have cards. Shorting the customer of local currency just before leaving is irresponsible, even more if you have to pay $420 Dirhams (+U$40) for two days.
