Gran Karmel Hotel

Santa Cruz Mulua hotel with 2 outdoor pools and restaurant

Choose dates to view prices

Mon 29 Dec
Sat 3 Jan
December 2025
25
January 2026
Gran Karmel Hotel offers a warm welcome near Xetulul Theme Park. Enjoy local cuisine for breakfast, then splash into one of two outdoor pools or connect with free WiFi in public areas.
Wonderful

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • 24/7 front desk

Main amenities (7)

  • Daily housekeeping
  • Restaurants
  • 2 outdoor pools
  • Breakfast available
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Minibar
  • Cable TV service
  • Free self-parking
  • 2 outdoor pools
£91
includes taxes & fees
18 Jan - 19 Jan 2026

Room options

Standard Double Room, Garden View | Minibar, laptop workspace, bed sheets
Standard Double Room, Garden View | Minibar, laptop workspace, bed sheets
Standard Double Room, Garden View | Minibar, laptop workspace, bed sheets
Standard Double Room, Garden View | Minibar, laptop workspace, bed sheets

Standard Double Room, Garden View

Wonderful

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Free bottled water
Champagne service
Minibar
Laptop workspace
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Km. 181.5 Canton Asintal, Santa Cruz Mulua, Retalhuleu, 11003

What's nearby

  • Xetulul Theme Park - 13 min walk - 1.1 km
  • Xocomil Waterpark - 13 min walk - 1.1 km
  • Parque de Aventura Xejuyup - 18 min walk - 1.5 km
  • Dino Park - 3 min drive - 2.5 km
  • Quetzaltenango Central Park - 47 min drive - 41.6 km

Getting around

  • Retalhuleu (RER) - 25 min drive
  • Quetzaltenango (AAZ-Los Altos) - 105 min drive

Restaurants

  • ‪Carnitas Rosy Retalhuleu - ‬13 min drive
  • ‪Cafetos - ‬8 min drive
  • ‪Papa John’s - ‬12 min drive
  • ‪Pollo Campero - ‬4 min drive
  • ‪Restaurante Tertulias - ‬12 min drive

About this property

Gran Karmel Hotel

When visiting Santa Cruz Mulua, Gran Karmel Hotel is a great choice to consider. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant.

At a glance

Hotel size

    • 38 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free secured, uncovered on-site self-parking

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Private dining

Services

  • 24-hour front desk
  • Romance packages

Facilities

  • 2 outdoor pools

Room amenities

Be entertained

  • 43-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 114 per accommodation, per stay

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 8 to 12 per person

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Gran Karmel Hotel Hotel
Gran Karmel Hotel Santa Cruz Mulua
Gran Karmel Hotel Hotel Santa Cruz Mulua

Frequently asked questions

Does Gran Karmel Hotel offer free cancellation for a full refund?

Yes, Gran Karmel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gran Karmel Hotel?

Yes, there are 2 outdoor pools.

Are pets allowed at Gran Karmel Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Gran Karmel Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Gran Karmel Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Gran Karmel Hotel and nearby?

Gran Karmel Hotel has 2 outdoor pools.

Are there restaurants at or near Gran Karmel Hotel?

Yes, there's an on-site restaurant.

Does Gran Karmel Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Gran Karmel Hotel like?

Gran Karmel Hotel is a short 11-minute walk from Parque de Aventura Xejuyup and 13 minutes' walk from Xetulul Theme Park.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Gran Karmel Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

10/10 Exceptional

excelente hotel
Juan Esteban, 7-night trip

10/10 Exceptional

The staff was very helpful and friendly. The property was clean and safe. Very close to all the attractions in Irthra. Would come back again.
Ana, 2-night trip

10/10 Exceptional

Everything was Excellent
Rolando, 2-night trip

2/10 Poor

They charge me double after I call Expedia and also very bad bad service about person
Jorge, 1-night trip

10/10 Exceptional

I like the place
Ruth Betzabe, 2-night trip

10/10 Exceptional

Buen servicio
Pablo, 3-night trip

10/10 Exceptional

Muy bonito especialmente si viajan con niños , porque el tobogán y la piscina están bastante bonitos , el desayuno muy rico también y el personal amable .
Dacia, 2-night trip

10/10 Exceptional

Viaje familia

Hotel limpio, con buen espacio en la habitación. Comida sabrosa sobre todo el jugo de naranja.
Ana, 2-night trip

4/10 Fair

No puedes cobrar 200 $ x este tipo de habitaciones es un robo !
VICTOR, 1-night trip

10/10 Exceptional

Buen
Byron, 1-night trip

10/10 Exceptional

Excelente servicio
Juan, 3-night trip

10/10 Exceptional

Isaac, 3-night trip

6/10 Good

Carlos, 1-night trip

10/10 Exceptional

Ricardo, 1-night trip

10/10 Exceptional

Fulvia, 1-night trip

10/10 Exceptional

Carlos, 1-night trip

10/10 Exceptional

Leynner, 1-night trip

10/10 Exceptional

Natalie, 2-night trip

8/10 Very good

Felix, 4-night trip

10/10 Exceptional

Oliver, 1-night trip

10/10 Exceptional

Carlos, 2-night trip

8/10 Very good

Carlos, 1-night trip

10/10 Exceptional

Carlos, 2-night trip

10/10 Exceptional

Oscar, 1-night trip