10/10 Exceptional
19 Jan 2025
I recently stayed at King Jada Hotel in Dar Es Salaam and I must say, the location and hotel rooms are absolutely perfect.
However, I did encounter an unfortunate incident with one staff member (Jackie) who was quite rude and unprofessional. It was a disappointment and did affect my overall experience. Despite this, the rest of the staff were courteous and helpful.
I believe with a bit more training and focus on customer service, this hotel could truly excel. I hope they take this feedback seriously and work towards improving their service.
Bwalu
Bwalu, 10-night trip
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