Guests
All properties in Acapulco, Guerrero, Mexico

Banyan Tree Cabo Marques

Luxury hotel in Acapulco with 4 restaurants and spa

  • Free WiFi in the lobby and free parking
From
£240

Image gallery

  • Villa Cerezo - Terrace/Patio
  • Villa Cerezo - Terrace/Patio
  • Exercise/Lap Pool
  • Pool
  • Villa Cerezo - Terrace/Patio
Villa Cerezo - Terrace/Patio. Image 1 of 89.
1 / 89Villa Cerezo - Terrace/Patio
Blvd Cabo Marques Lote 1, Acapulco, 39907, GRO, Mexico
9.0.Superb.
  • Majestuoso santuario para descansar y relajarte. Las mejores vistas del pacifico!…

    Aug 7, 2021

  • We definitely liked the property as it was scenic and peaceful. The service was good…

    Jun 28, 2021

See all 224 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 45 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available

What’s around

  • On the waterfront
  • Majahua Beach - 2.4 mi / 3.8 km
  • Playa Revolcadero - 2.4 mi / 3.8 km
  • Playa Hermosa - 2.5 mi / 4.1 km
  • Bahia de Puerto Marques - 2.6 mi / 4.2 km
  • Playa Puerto Marqués - 2.7 mi / 4.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Hillside Pool Villa
  • Bay-View Pool Villa
  • Ocean View Pool Villa
  • Hillside Pool Villa - Twin
  • Bay View Pool Villa - Twin
  • Villa, Private Pool, Oceanfront
  • Villa, Private Pool, Oceanfront (Spa)
  • Villa, 2 Bedrooms, Private Pool, Ocean View
  • Hillside Pool Villa - Twin
  • Bay-View Pool Villa - Twin
  • Ocean Front Pool Villa - King
  • Ocean View Two-Bedroom Pool Villa
  • Ocean Front Spa Pool Villa
  • Villa Ciruelo
  • Villa Cerezo
  • Villa Agave

What’s around

Landmarks

  • On the waterfront
  • Majahua Beach - 2.4 mi / 3.8 km
  • Playa Revolcadero - 2.4 mi / 3.8 km
  • Playa Hermosa - 2.5 mi / 4.1 km
  • Bahia de Puerto Marques - 2.6 mi / 4.2 km
  • Playa Puerto Marqués - 2.7 mi / 4.4 km
  • La Isla Shopping Village - 7.1 mi / 11.5 km
  • Forum de Mundo Imperial - 7.4 mi / 12 km
  • El Revolcadero - 7.6 mi / 12.2 km
  • Plaza Sendero - 7.7 mi / 12.5 km
  • Punta Diamante Beach - 8 mi / 12.8 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) 18-min drive
map
See on map
Blvd Cabo Marques Lote 1, Acapulco, 39907, GRO, Mexico

At a glance

Hotel size

  • This hotel has 45 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Restrictions apply*
  • 1 per room (up to 22 lbs)
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • Free secured on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 4 restaurants
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Number of outdoor pools - 2
  • Pool sunloungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Pool umbrellas

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1098
  • Conference space size (meters) - 102

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Low-height counters/sink

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Private pool
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch plasma TV
  • Cable TV channels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Las Rocas Grill and Bar – Overlooking the ocean, this restaurant only serves lunch.

Saffron – Overlooking the ocean, this theme restaurant specialises in Thai cuisine and only serves dinner. Open daily.

La Nao – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Las Vistas Bar and Lounge – On-site lobby lounge. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Breakfast costs between USD 30 and USD 50 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of USD 80 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Banyan Tree Cabo Marques Hotel Acapulco
  • Banyan Tree Cabo ques Hotel
  • Banyan Tree Cabo Marques Hotel
  • Banyan Tree Cabo Marques Acapulco
  • Banyan Tree Cabo Marques Hotel Acapulco
  • Banyan Tree Cabo Marques Hotel
  • Banyan Tree Cabo Marques Acapulco
  • Banyan Tree Cabo Marques
  • Banyan Tree Cabo Marques Hotel
  • Banyan Tree Cabo Marques Acapulco
  • Banyan Tree Cabo Marques Hotel Acapulco
  • Banyan Tree Cabo Marques Hotel
  • Banyan Tree Cabo Marques Acapulco

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Banyan Tree Cabo Marques does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there are 2 outdoor pools.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 10 kg per pet. There's a charge of USD 80 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 4 on-site restaurants, featuring al fresco dining, Thai cuisine and garden views. Nearby restaurants include La Delizia Di Pinocchio (4.4 mi), Toks Acapulco Díamante (4.6 mi) and La Casa de la Pasta (4.9 mi).
  • On-site recreation at Banyan Tree Cabo Marques includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Banyan Tree Cabo Marques also has private pools and a fitness centre, as well as a garden.
9.0.Superb.
  • 10.0.Exceptional

    Great for sunsets & serenity

    Fantastic location for the sunsets & tranquility. Lovely resort with great restaurants, spa and amenities. In villa dining and overall service was great. However, just a heads up that it is quite a distance (& taxi cost) if you want to leave to go to other restaurants or places. It's a great spot for bird watching but there's other wildlife too such as ants & mosquitoes that are not so welcome! Note that "ocean view" can mean you just get a partial view of the ocean...for the money charged that does seem a bit cheeky. But overall, a lovely place to stay.

    Robert, 8 night trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Ha bajado el nivel de servicio y calidad. El Saffron de ser un restaurante destino en Acapulco hoy deja mucho que desear en cuanto a la comida y aun mas bajo el servicio.

    3 night trip, Apr 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was a amazing place except for the mosquitos

    3 night trip, Mar 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel. Great for couples. The international restaurant is not very good but the other two are great. Service is excellent. If you have the money, it is the best hotel in Acapulco.

    1 night romance trip, Mar 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful place and outstanding service! Our room had an amazing view. We had delicious meals all time with excellent views and great attention to every single detail. The perfect spot to rest and pamper yourself in every single way. The place to be!!!

    6 night romance trip, Feb 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was awesome at this place.. starting with the staff.. each and every person is so nice and ready to help you with big smile.. location is amazing and beautiful.. the most important part of my stay that made us amazed is their food.. I am vegetarian and most of the places I go I don’t find good food easily but here my husband just told them that we are vegetarian and then they brought their executive chef to meet us and to know what we like. From day one they made every single time special food for us and very delicious food that I never enjoyed anywhere. Their management and front staff is also amazing and so caring.. love everything about this stay.. would definitely recommend to everyone and we will go there again for sure in future..

    3 night romance trip, Feb 13, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Property was beautiful and the massage at the spa one of the best ive had. I wish the staff was friendlier and more attentive to our needs.

    3 night romance trip, Feb 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    A beautiful hotel, de main pool is spectacular. Nice place

    3 night family trip, Feb 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Magical and spectacular view, staff was so nice and friendly and took amazing care of us. We can't wait to go back!

    4 night romance trip, Jan 10, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Beautiful hotel with spectacular views of the Pacific and Cabo Marques Bay. We even spotted whales from our private pool view. The room was in need of a remodel and maintenance (especially the deck and pool area. Great service, staff was friendly and always helpful. The restaurants are operating with minimal distancing restrictions for covid, meaning that we were at times uncomfortably close to other tables/guests. they are only seating outdoors which is a plus. In-villa dining is offered, food is not great and menu is limited. Would stay there again under the current circumstances as it affords the opportunity to self-isolate and have minimal contact while enjoying amazing views.

    6 night romance trip, Nov 22, 2020

    Verified Expedia guest review

See all 224 reviews