At Mainstay Suites, you'll be within a 10-minute drive of Greenbrier Mall and Regent University. Also, Waterside District and Old Dominion University are within a short drive.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Sleeps 3
1 King Bed and 1 Single Sofa Bed
View all photos for Room, 2 Queen Beds, Accessible, Non Smoking
Room, 2 Queen Beds, Accessible, Non Smoking
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed with Sofa bed, Non Smoking
Room, 1 King Bed with Sofa bed, Non Smoking
Sleeps 3
1 King Bed and 1 Single Sofa Bed
View all photos for Suite, 1 King Bed, Accessible, Non Smoking
Suite, 1 King Bed, Accessible, Non Smoking
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Non Smoking
Room, 2 Queen Beds, Non Smoking
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Chesapeake Conference Center - 5 min drive - 3.7 km
Greenbrier Mall - 5 min drive - 5.2 km
Regent University - 9 min drive - 10.3 km
Waterside District - 10 min drive - 10.3 km
Virginia Beach Town Center - 16 min drive - 16.2 km
Getting around
Norfolk, VA (ORF-Norfolk Intl.) - 18 min drive
Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 27.8 miles/44.8 km
Norfolk Station - 14 min drive
Virginia Beach Station - 26 min drive
Restaurants
Chick-fil-A - 3 min drive
Texas Roadhouse - 4 min drive
Cookout - 2 min drive
Bubba's 33 - 4 min walk
La Hacienda Mexican Grill - 10 min walk
About this property
Mainstay Suites
At Mainstay Suites, you'll be within a 10-minute drive of Greenbrier Mall and Regent University. Also, Waterside District and Old Dominion University are within a short drive.
At a glance
Arriving/Leaving
Check-in time starts at 4:00 PM
Check-out time is 11:00 AM
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Also known as
Mainstay Suites Hotel
Mainstay Suites Chesapeake
Mainstay Suites Hotel Chesapeake
Frequently asked questions
What are the check-in and check-out times at Mainstay Suites?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Mainstay Suites?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (14-min drive) is nearby.
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Mainstay Suites Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
7.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Mar 2025
Beautiful
It was beautiful. The room looked just like the pictures and you are near all the restaurants and stores. Will definitely stay there again.
Renee
Renee, 2-night trip
10/10 Exceptional
12 Feb 2025
A one hotel
Love the hotel and staff
Larry
Larry, 1-night trip
10/10 Exceptional
27 Jan 2025
Stayed again
Stayed again because of how clean, comfortable and how kind the staff is.
Eric
Eric, 6-night trip
10/10 Exceptional
11 Jan 2025
Quiet, comfy, clean rooms
Absolutely wonderful place to stay while family was in the hospital. From the welcoming staff to the room cleanliness it was just great to stay here.
Eric
Eric, 3-night trip
10/10 Exceptional
8 Feb 2025
Wonderful!!!
Verified traveller
1-night trip
10/10 Exceptional
29 Dec 2024
Nice stay. Only open for 3 weeks but very clean and nice employees
kristal
kristal, 1-night trip
10/10 Exceptional
6 Jan 2025
Very nice place to stay
Amazing. The bed was very comfortable, very clean room. Extremely friendly staff.
Eric
Eric, 3-night trip
10/10 Exceptional
12 Jan 2025
Excellent place to stay
Friendly staff, extremely clean and I love that the rooms are quiet. You can’t hear others from shared walls
Eric
Eric, 3-night trip
6/10 Good
27 Jan 2025
Great new hotel. Lot of construction and the TV doesnt work yet
david
david, 2-night trip
10/10 Exceptional
26 Jan 2025
Recommend
Comfortable and spacious
Verified traveller
1-night trip
10/10 Exceptional
23 Dec 2024
Brand new so get here now before it gets used and abused like everything else in the area
Saunders
Saunders, 2-night trip
10/10 Exceptional
22 Dec 2024
10 stars
Kenneth
Kenneth, 3-night trip
6/10 Good
2 Feb 2025
Just Okay
During the stay, one can easily tell that they’re still working on the hotel. Check in was easy. We had to go back down for the WiFi password, it wasn’t given out at check in. Not sure of the insulation between floors, but the people staying above us were really loud. They could have been heavy footed, but they were also up pacing all night which made it difficult to sleep. Hotel was clean, but it’s probably because everything is still new. No travel size anything in the bathrooms, and there was a used bar of soap still on top of the shampoo and conditioner dispenser in the shower. Overall, stay was okay, but we’ll look to stay somewhere else in the future.
Verified traveller
2-night trip
10/10 Exceptional
20 Jan 2025
Exceptional Stay with Minor Glitch
I recently had the pleasure of staying at this amazing new hotel during my business trip, and I must say, it exceeded my expectations! The customer service was superb; the staff went above and beyond to ensure my stay was comfortable and enjoyable. The hotel itself was immaculate, with a clean and modern design that made me feel right at home.
However, I did encounter a minor issue with the television, as it was glitching to the point where I couldn’t watch any of the channels. I ended up casting from my cell phone, which was a bit inconvenient.
Despite this hiccup, my overall experience was fantastic, and I would definitely recommend this hotel to anyone looking for a comfortable stay. I look forward to returning on my next visit!
Verified traveller
1-night trip
4/10 Fair
15 Jan 2025
Quite a few room switches. But comfortable room.
My husband and I had a family emergency and needed a room close to the Sentara Norfolk General Hospital. We told my mom about the hotel so she could get a room and we could stick together. My husband and I arrived first for check-in and then went to our room. Upon entering the room, we noticed that the toilet had stuff in it and was clogged and unable to flush.
There was a plunger laying there already so he tried to fix the clog himself but something was clearly stuck. We went to try calling the front desk and the phone didn't work. He walked down and we got another room. Something we noticed about the first and second room was how rushed everything was. The outlets were crooked and we found painters tape in random places.
My mom later arrived and she was given a room different from what she paid for so she needed switched. She got another, correct room but the lights in the room didn't work. In the third and final room, the outlets were also crooked and the fire alarm in the bathroom was covered up and smelled heavily of weed. This was all on the 1st floor for us both.
The rooms are spacious and the bed to us was comfortable. My mom found it firm. We didn't have the chance to use the kitchen, but everything was very clean. We did find some receipts laying around that were never cleaned up. I get the hotel just opened, but that's a lot of switching around and issues to the place. It wasn't a horrible stay, but it could've been better. Takes 5 days to get deposit back.