Hotel Ciudad de Ponferrada, Ascend Hotel Collection
Hotel Ciudad de Ponferrada, Ascend Hotel Collection is a great choice for a stay in Ponferrada. You can relax with a drink at one of the 2 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a terrace and a garden.
Languages
English, French, Spanish
At a glance
Hotel size
111 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:30 AM–10:30 AM
2 bars/lounges
Restaurant
Coffee shop
Room service (limited hours)
Working away
Business centre
Meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
40-inch TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately EUR 13 per person
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Celuisma Ponferrada
Hotel Celuisma Ponferrada
Hotel Ciudad Ponferrada
Ciudad Ponferrada
Hotel Ciudad de Ponferrada
Hotel Faranda Express Ciudad de Ponferrada
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Hotel
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Ponferrada
Frequently asked questions
Does Hotel Ciudad de Ponferrada, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Hotel Ciudad de Ponferrada, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ciudad de Ponferrada, Ascend Hotel Collection?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ciudad de Ponferrada, Ascend Hotel Collection?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Ciudad de Ponferrada, Ascend Hotel Collection?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Ciudad de Ponferrada, Ascend Hotel Collection and nearby?
Hotel Ciudad de Ponferrada, Ascend Hotel Collection has 2 bars and a garden.
Are there restaurants at or near Hotel Ciudad de Ponferrada, Ascend Hotel Collection?
Yes, there's an on-site restaurant.
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Jun 2024
Unfortunatly cafe only opens at 18.00 and no food served till 20.00.
Eric
Eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2019
Philip
Philip, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
22 Aug 2019
Brian
Brian, 3-night trip
Verified Hotels.com guest review
8/10 Very good
12 Dec 2024
Hotel cómodo y limpio pero por ejemplo en mi habitación no funcionaba bien la calefacción. Y el personal un poco justito
Fco Javier
Fco Javier, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
11 Dec 2024
No recomendado para viajes de negocios
Cama de muelles incómoda, restaurante de muy mala calidad, hotel en invierno extremadamente frío en las estancias.
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
9 Dec 2024
Domenico
Domenico, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 Oct 2024
Accesibilidad mejorable
El hotel está bastante bien, pero no tiene fácil el acceso, pues el coche no puede acercarse al hotel, está alejado más de 50 metros de la calle más próxima a la entrada y no tiene zona reservada para dejar el coche mientras se bajan las maletas y se efectúa la entrada.
Francisco
Francisco, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 Sept 2024
Raúl
Raúl, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Aug 2024
Ruth
Ruth, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Jul 2024
Hotel nuevo, personal muy amable. Es un 4 estrellas de las de ahora, en realidad es un 3 estrellas. En la zona nueva.de la ciudad, 30 minutos andando al centro histórico.
juan Sebastián
juan Sebastián, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2024
Patricia
Patricia, 1-night trip
Verified Expedia guest review
8/10 Very good
13 Jun 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 Mar 2024
Bueno
Todo correcto.
MARIA BELEN
MARIA BELEN, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Jan 2024
Raúl
Raúl, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2023
Altamente recomendado
Hotel cómodo, nuevo, con todos los servicios disponibles. Recepcionistas agradables, cama muy cómoda y grande, asemas de amplias habitaciones.
Altamente recomendado
Noelia
Noelia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Nov 2023
Antonio
Antonio, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2023
Mercedes
Mercedes, 1-night trip
Verified Expedia guest review
8/10 Very good
9 Oct 2023
Hotel nuevo con trato del personal agradable y bueno, habitacion amplia y cómoda, está en la zona nueva de ponferrada al lado contrario del casco antiguo, en la zona un centro comercial y algún bar, restaurante el que encontramos para comer a 15 minutos caminando ya que el del hotel abre de 18 a 23 para cena, pero la estancia ha sido buena
María Virtudes
María Virtudes, 2-night trip
Verified Expedia guest review
8/10 Very good
2 Jun 2023
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Mar 2023
Muito bom...
Gostei muito... quarto muito confortável e hotel muito bonito...
Rui
Rui, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
6 Feb 2023
Instalaciones muy cuidadas
Daniel
Daniel, 2-night business trip
Verified Expedia guest review
8/10 Very good
26 Aug 2020
Alojamiento perfecto
Ideal para alojarse retirado del centro. Personal muy amable. Habitación amplia y cómoda. Espacios comunes amplios. Parking disponible gratuito.
Josep Maria
Josep Maria, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Mar 2020
EN GENERAL TODO CORRECTO...EL EDIFICIO NUEVO BUENA UBICACION...PERSONAL CORRECTO...BIEN...EXCEPTO LOS COLCHONES NO SE SI ES GERERAL...PERO LOS QUE NOS TOCARON FATAL...PARA MI NO ESTABAN EN CONDICIONES...SUPER BLANDOS...DOLOR DE ESPALDA AL DIA SIGUIENTE TANTO YO COMO MI ESPOSA...NO ESTABAN A LA ALTURA...LO SIENTO.
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
4 Mar 2020
Consuelo
Consuelo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Feb 2020
El trato del personal de recepción, y la tranquilidad del lugar