Hostal El Refugio

Central hostel in Puerto Natales, connected to a shopping centre

Choose dates to view prices

Mon 29 Dec
Wed 31 Dec
December 2025
25
January 2026
Living area - Hostal El Refugio (Natales)
Free daily self-service breakfast - Hostal El Refugio (Natales)
Standard Triple Room | Free WiFi - Hostal El Refugio (Natales)
Free daily self-service breakfast - Hostal El Refugio (Natales)
Standard Triple Room | Bathroom | Hair dryer, towels, soap, shampoo - Hostal El Refugio (Natales)
When visiting Puerto Natales, Hostal El Refugio is a great choice to consider. Free perks include WiFi and self-service breakfast daily between 6:00 AM and 10:00 AM.
Exceptional

Popular amenities

  • Free breakfast
  • Free Wi-Fi
  • Non-smoking

Main amenities (4)

  • Communal living room
  • Limited hour front desk
  • Tour/ticket assistance
  • Locker space
£70
4 Jan - 5 Jan 2026

Room options

Showing 2 of 2 rooms
Standard Double Room | Bathroom | Hair dryer, towels, soap, shampoo
Standard Double Room | Free WiFi
Standard Double Room | Free WiFi
Standard Double Room | Free WiFi

Standard Double Room

Exceptional

Highlights

Heating
Fridge
2 bathrooms
Hairdryer
Microwave
Oven
Cookware/dishes/utensils
Stovetop
  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed
Standard Triple Room | Bathroom | Hair dryer, towels, soap, shampoo
Standard Triple Room | Free WiFi
Standard Triple Room | Free WiFi
Standard Triple Room | Free WiFi

Standard Triple Room

Highlights

Heating
Fridge
2 bathrooms
Hairdryer
Microwave
Oven
Cookware/dishes/utensils
Stovetop
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
valdivia, 807, Natales, Magallanes y la Antártica Chilena

What's nearby

  • Plaza de Armas - 7 min walk - 0.7 km
  • Puerto Natales Casino - 12 min walk - 1.0 km
  • History Museum - 12 min walk - 1.0 km
  • Costanera - 15 min walk - 1.3 km
  • Cueva del Milodon - 18 min walk - 1.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.6 miles/181.3 km

Restaurants

  • ‪Alveoli Bakery - ‬10 min walk
  • ‪El Asador Patagónico - ‬10 min walk
  • ‪El Brisket - ‬9 min walk
  • ‪La Picada de Carlitos - ‬9 min walk
  • ‪NOMAD Cafeteria de Especialidad - ‬8 min walk

About this property

Hostal El Refugio

When visiting Puerto Natales, Hostal El Refugio is a great choice to consider. Free perks include WiFi and self-service breakfast daily between 6:00 AM and 10:00 AM.

At a glance

Hotel size

    • 5 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • No on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-service breakfast each morning 6:00 AM–10:00 AM

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • Communal living room
  • Lockers available

Accessibility

  • Hand-held shower heads
  • Magnifying mirror

Room amenities

Home comfort

  • Heating

Freshen up

  • 2 bathrooms
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Fridge
  • Microwave
  • Stovetop
  • Oven
  • Cookware, dishes and utensils

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hostal El Refugio Natales
Hostal El Refugio Hostel/Backpacker accommodation
Hostal El Refugio Hostel/Backpacker accommodation Natales

Frequently asked questions

Are pets allowed at Hostal El Refugio?

Sorry, pets aren't allowed.

Is parking offered on site at Hostal El Refugio?

Sorry, there's no on-site parking at Hostal El Refugio.

What are the check-in and check-out times at Hostal El Refugio?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM.

Is there an on-site casino at Hostal El Refugio?

No, this hostel doesn't have a casino, but Puerto Natales Casino (16-min walk) is nearby.

What's the area around Hostal El Refugio like?

Hostal El Refugio is in the heart of Puerto Natales, a short 13-minute walk from Plaza de Armas and 16 minutes' walk from Puerto Natales Casino.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hostal El Refugio Reviews

9.8

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

9.6

Eco-friendliness

10

Property conditions & facilities

10/10 Exceptional

Couldn't be better!

A hidden gem in Puerto Natales. Clean environment, great location, and amazing breakfast. Very well taken care of!
Jose Fernando, 3-night trip

10/10 Exceptional

Hostel El Refugio had all the comforts of home including a warm hearty breakfast every morning, comfortable beds with fresh linens in a private room, and private bathrooms. My visit was during fall when temps were colder. The hostel was always warm after a day outdoors. The owner Luis was very kind and accommodating, making sure you have everything for a perfect visit.
Ashley, 6-night trip

10/10 Exceptional

Lugar simples, mas bem localizado, boas roupas de cama e atendimento bom.
Monica, 1-night trip

8/10 Very good

Simples, confortável, eficiente

A acomodação é simples, porém super eficiente. Quarto muito confortável, assim como a cama. Café da manhã é bastante bom e os banheiros, embora compartilhados, estão sempre limpos e bem cuidados
Victor, 3-night trip

10/10 Exceptional

Es war alles toll, neue saubere Einrichtung freundlicher Empfang. Bestes Frühstück in ganz Chile. Rundum Klasse Schade hatte nur 4 Tage. Das Bild entspricht nicht dem was man vorfindet. Es war viel schöner eingerichtet.
monika, 3-night trip