Serenus House

15:00

11:00

Arriving/Leaving

• • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
  • Check-out time is 11:00 AM

Special check-in instructions

• • There is no front desk at this property
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • A virtual front desk provides assistance to guests
  • Information provided by the property may be translated using automated translation tools

Required at check-in

• • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

• • Parents must have child's birth certificate and photo ID*

Pets

• • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

• • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

• • Free on-site self-parking

Other information

• • Smoke-free property