2/10 Poor
I booked six nights, but at short notice, the hotel told me that it is not yet open. I was then transferred to the Mercure Hotel in Chinatown. This was another deception.
Claude
Claude, 6-night trip
Mama Shelter Singapore Orchard
Art Deco hotel with restaurant, near Orchard Road
When you stay at Mama Shelter Singapore Orchard, you'll be a short five-minute drive from Orchard Road and Bugis Street Shopping District. This Art Deco hotel is also a short five-minute drive from Merlion and Mustafa Centre. Public transportation is only a short walk: Somerset Station is 5 minutes and Great World Station is 11 minutes.
Popular amenities
- Free Wi-Fi
- Restaurant
- Air-conditioning
- 24/7 front desk
- Non-smoking
Main amenities (5)
- Daily housekeeping
- Restaurants
- Coffee shop/cafe
- 24-hour front desk
- Air conditioning
Feel at home (5)
- Daily housekeeping
- Blackout curtains
- Lift
- Digital TV service
- Hairdryer
£138
includes taxes & fees
1 Feb - 2 Feb
Room options
Check availability for these dates
Showing 5 of 5 rooms
Mama Bunk
Highlights
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Down duvet
Pillow-top bed
Hairdryer
Bathrobes
- 17 sq m
- 1 bedroom
- Sleeps 2
- 1 Single Bunk Bed
Mama
Highlights
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Down duvet
Pillow-top bed
Hairdryer
Bathrobes
- 17 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
Mama with Terrace
Highlights
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Down duvet
Pillow-top bed
Hairdryer
Bathrobes
- 19 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
Mama Terrace Duo
Highlights
Air conditioning
Smart TV
Pillow-top bed
Blackout curtains
Down duvet
Hairdryer
Digital channels
Daily housekeeping
- Sleeps 4
- 1 Double Bed and 2 Single Beds
Mama Family Terrace Duo
Highlights
Air conditioning
Smart TV
Pillow-top bed
Blackout curtains
Down duvet
Hairdryer
Digital channels
Daily housekeeping
- Sleeps 4
- 1 Double Bed and 2 Single Beds
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About the area
110 Killiney Road, Singapore, 239549
About this property
Mama Shelter Singapore Orchard
When you stay at Mama Shelter Singapore Orchard, you'll be a short five-minute drive from Orchard Road and Bugis Street Shopping District. This Art Deco hotel is also a short five-minute drive from Merlion and Mustafa Centre. Public transportation is only a short walk: Somerset Station is 5 minutes and Great World Station is 11 minutes.
At a glance
Property amenities
Room amenities
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Mama Shelter Singapore Orchard Reviews
4.0
Cleanliness
2.0
Staff & service
3.0
Property conditions & facilities
2/10 Poor
Mama is a cheapskate.
Beyond the quirky and frankly insufferable marketing copy plastered across the hotel declaring how mama loves you and mama likes your smile (what kind of self help book with a bed is this anyway?!), the experience was a masterclass in hospitality no gos.
1. the hotel proudly plasters its PR with promises of a beautiful swimming pool. At arrival I am told that pool won’t be ready till end of Feb. Nowhere was this mentioned online and no discount was offered to make up for the key feature of why I even booked it.
2. Aircon did not work first night. Window couldn’t be opened, turning the room into a suffocating tiny sauna. In the morning, I’m told in perfect lawyer approved manual speak that I should have informed the hotel in the night (sorry but no, I don’t want somebody coming into my room at 4am) and they will fix it for my second night. No discount for first night or other fix offered. Mama likes to see you suffer.
3. Lack of amenities in room - all in one body & hair wash and conditioner in cheap muji bottles adorned with makeshift mama sticker. No coffee or tea. I thought that the barrister downstairs is the solution in an elegant way to offer better coffee instead of capsules. Wrong. Coffee was not included and instead price at a punchy 7.5 sgd per flat white. Mama is counting her pennies.
4. Booked with breakfast. Made no price difference but locked me in. Don’t do it! Breakfast was good but limited menu where you could only order one item.
Sven
Sven, 3-night trip