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Ambassador Thermal Motel

Property class: 3.5
Rotorua hotel with 2 outdoor pools and indoor pool

Choose dates to view prices

Ambassador Thermal Motel, located in the city center, offers a warm welcome with laundry facilities and free in-room WiFi. Enjoy 2 outdoor pools and an indoor pool, plus take advantage of luggage storage and tour/ticket assistance. Helpful staff have left a lasting impression on previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Laundry facilities

Main amenities (8)

  • Daily housekeeping
  • 2 outdoor pools and indoor pool
  • Children's pool
  • Front desk safe
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children's pool
  • Kitchen
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
The current price is £58
includes taxes & fees
23 Apr - 24 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

Basic Studio, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(22 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Standard Apartment, 2 Bedrooms

  • 96 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 3 Single Beds

Basic Studio, Multiple Beds

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Economy Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Basic Apartment, 1 Bedroom

8.0 out of 10
Very good
(8 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Economy Apartment, 2 Bedrooms

8.0 out of 10
Very good
(7 reviews)
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

Basic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

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About the area

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Rotorua i-SITE Visitor Centre - 3 min walk - 0.3 km
  • Tamaki Maori Village - 5 min walk - 0.5 km
  • Rotorua Night Market - 6 min walk - 0.6 km
  • Polynesian Spa - 6 min walk - 0.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬6 min walk
  • ‪Poco. - ‬7 min walk
  • ‪Aroma Cafe - ‬2 min walk
  • ‪Atticus Finch - ‬5 min walk
  • ‪Pig & Whistle - ‬7 min walk

About this property

Ambassador Thermal Motel

At Ambassador Thermal Motel, you'll be within a 10-minute drive of Skyline Rotorua. Guests can take a dip in one of 2 outdoor pools, and freebies such as WiFi and self-parking are added perks. An indoor pool and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the helpful staff and location.

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 8:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking within 16 ft
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Travelling with children

  • Children's pool

What to do

  • Bike rentals nearby

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • 2 outdoor pools
  • An indoor pool
  • Outdoor furniture

Room amenities

Be entertained

  • 32-inch TV
  • Cable/satellite TV channels

Home comfort

  • Heating
  • Fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Refundable deposits

  • Breakage deposit: NZD 100 per stay

Renovations and closures

The following facilities or services will be unavailable from March 8 2026 to March 17 2026 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from 16 March to 10 April:
  • One of the swimming pools

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

Does Ambassador Thermal Motel offer free cancellation for a full refund?

Yes, Ambassador Thermal Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ambassador Thermal Motel?

Yes, there are 2 outdoor pools, an indoor pool and a children's pool. One of the swimming pools will be unavailable from March 8 2026 to March 17 2026 (dates subject to change).

Are pets allowed at Ambassador Thermal Motel?

Sorry, pets aren't allowed.

Is parking offered on site at Ambassador Thermal Motel?

Yes, there's free self parking.

What are the check-in and check-out times at Ambassador Thermal Motel?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is 10 AM.

What is there to do at Ambassador Thermal Motel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include an indoor pool.

Does Ambassador Thermal Motel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes cookware, a fridge and a microwave.

What's the area around Ambassador Thermal Motel like?

Ambassador Thermal Motel is in Inner City, a short 5-minute walk from Eat Street and 5 minutes' walk from Tamaki Maori Village. Travellers say that this hotel is in a good location.

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Reviews

Ambassador Thermal Motel Reviews

8.4

Very good

8.4

Cleanliness

8.8

Location

8.8

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The property offers a range of heated pools, including a thermal pool and spa pool, which were enjoyed by guests. (25 reviews)
  • The hot tub was the hottest and most enjoyable one experienced at any property/motel. (11 reviews)
  • The spa and thermal pools were a highlight, offering a relaxing experience for guests. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Children
Restaurant
Lake
Spa
Family friendly
Parking
Bed

Reviews

Verified

10/10 Exceptional

Room was generous size , renovated , well appointed . Very good value for money . Had no personal parking problems , but limited amount of spaces .
wayne, 1-night trip
Verified

8/10 Very good

It was an older property, kept tidy and clean as it could be. It's very close to the shopping centers, food joints and grocery stores. Free street parking also helps.
Anamitra, 3-night trip
Verified

10/10 Exceptional

Great location
Nicola, 1-night trip
Verified

10/10 Exceptional

Excellent location in Rotorua, bed very comfortable, excellent for a short stay
Lesley, 1-night trip
Verified

6/10 Good

The staff was fantastic and the rooms were very clean, however a bit dated.
Christina, 1-night trip
Verified

10/10 Exceptional

It was amazing place, very tidy and great facilities. Short walking + driving distance to places we wanted to visit. Quiet and calm area.
Susmita, 2-night trip
Verified

10/10 Exceptional

Overall good stay
Allison, 1-night trip
Verified

8/10 Very good

very good team concerned and ready to care. room clean as well Quiet place well located
Olivier, 2-night trip
Verified

8/10 Very good

Awesome staff, fantastic location. Appreciated having a dining table for playing cards. Very walkable to restaurants.
Leigh, 3-night trip
Verified

8/10 Very good

Just stayed the one night. The room was clean and tidy within walking distance of resturants and CBD
Stuart, 1-night trip
Verified

8/10 Very good

Clean rooms and nice thermal pool
marco, 1-night trip
Verified

6/10 Good

The whole motel very dated. In need of TLC and a lick of paint, inside and outside. Pools and area doesn't feel clean. Change to better pillows. Location great. Staff friendly.
Anders, 1-night trip
Verified

10/10 Exceptional

The staff were very nice. The swimming pool and mineral pool were great for the price. It is a great value accommodation.
MOHAMMED, 1-night trip
Verified

8/10 Very good

This motel has all you need to cook basic meals. The rooms are very quiet and the beds are comfortable. The motel is a bit dated and could use a refresh but is very decent for the price.
John, 6-night trip
Verified

8/10 Very good

Classic no frills Rotorua motel. Friendly manager
Dan, 1-night trip
Verified

10/10 Exceptional

Great location to lake, playground & wating facilities. Children loved their stay. Will definitely book yhere again.
Ngaio, 1-night trip
Verified

8/10 Very good

Convience
Susie, 1-night trip
Verified

10/10 Exceptional

Great large family accomodation, friendly, informative staff, would stay again if in the area. Close to water front and play ground for families with children.
Johanna, 1-night trip
Verified

6/10 Good

Staff were nice, good safe space, room and amenities need an upgrade but overall fine.
janelle, 3-night trip
Verified

8/10 Very good

Property in a need of a bit of TLC but overall value for money. Super handy location. Spa and pools were clean. Friendly staff. Generally clean and tidy - suggested improvements would be patio and outdoor furniture getting dusted for cobwebs and under bathroom vanity needed a clean (moisture marks with dust visible when sititng on toilet).
Cara, 3-night trip
Verified

8/10 Very good

All good
Dawn, 1-night trip
Verified

6/10 Good

Sheets were nice. Beds fine. Pillows could have been softer. Leek from toilet. Staying in the corner. Some stained towels. Fridge size good. Wheel of one bed loose. Good value though. Tired motel but in great location.
Anders, 1-night trip
Verified

8/10 Very good

Motel could do with a refresh, but was clean and tidy enough with good facilities and service.
Gay, 2-night trip
Verified

6/10 Good

The room we had was pretty dark, and right outside the spa pool so when people started using it it woke you up. The bed felt similar to a camp bed but was okay for a larger person to sleep on so can't complain too much. Shower didn't have good pressure, but there was one at least! For the price we paid, it did the job!
Jen, 1-night trip
Verified

10/10 Exceptional

Friendly, helpful and courteous staff. Value for money.
Mahesh, 2-night trip