8/10 Very good
It was an older property, kept tidy and clean as it could be. It's very close to the shopping centers, food joints and grocery stores. Free street parking also helps.
Anamitra
Anamitra, 3-night trip
Ambassador Thermal Motel
Hotel with 2 outdoor pools, near Polynesian Spa
Choose dates to view prices
Ambassador Thermal Motel, located in the city center, offers a warm welcome with laundry facilities and free in-room WiFi. Enjoy 2 outdoor pools and an indoor pool, plus take advantage of luggage storage and tour/ticket assistance. Helpful staff have left a lasting impression on previous guests.
8.4
Very good
Popular amenities
- Free parking
- Free Wi-Fi
- Laundry facilities
Main amenities (8)
- Daily housekeeping
- 2 outdoor pools and indoor pool
- Children's pool
- Front desk safe
- Self-serve laundry
- Free newspapers in the lobby
- Luggage storage
- Tour/ticket assistance
Feel at home (6)
- Children's pool
- Kitchen
- Private bathroom
- Cable/satellite TV service
- Daily housekeeping
- Laundry facilities
£65
includes taxes & fees
22 Mar - 23 Mar
Room options
Showing 8 of 8 rooms
Basic Studio, 1 Double Bed
8.4Very good
11 reviews
Highlights
Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Separate bedroom
Fan
- 35 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Standard Apartment, 1 Bedroom
8.8Excellent
20 reviews
Highlights
Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Separate bedroom
Fan
- 66 sq m
- 1 bedroom
- Sleeps 5
- 1 Double Bed and 3 Single Beds
Standard Apartment, 2 Bedrooms
Highlights
Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
2 bedrooms
Fan
- 96 sq m
- 2 bedrooms
- Sleeps 7
- 2 Double Beds and 3 Single Beds
Basic Studio, Multiple Beds
8.4Very good
15 reviews
Highlights
Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Separate bedroom
Fan
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Single Bed
Economy Apartment, 1 Bedroom
7.6Good
5 reviews
Highlights
Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Separate bedroom
Fan
- 66 sq m
- 1 bedroom
- Sleeps 4
- 1 Double Bed and 2 Single Beds
Basic Apartment, 1 Bedroom
8.0Very good
8 reviews
Highlights
Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Separate bedroom
Fan
- 66 sq m
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Single Bed
Economy Apartment, 2 Bedrooms
8.0Very good
7 reviews
Highlights
Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
2 bedrooms
Fan
- 96 sq m
- 2 bedrooms
- Sleeps 6
- 2 Double Beds and 2 Single Beds
Basic Apartment, 2 Bedrooms
8.0Very good
1 review
Highlights
Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
2 bedrooms
Fan
- 96 sq m
- 2 bedrooms
- Sleeps 6
- 1 Double Bed and 4 Single Beds
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About the area
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040
What's nearby
- Eat Street - 3 min walk - 0.3 km
- Tamaki Maori Village - 5 min walk - 0.5 km
- Rotorua Night Market - 6 min walk - 0.6 km
- Polynesian Spa - 6 min walk - 0.6 km
- Rotorua Central Mall - 10 min walk - 0.9 km
Getting around
- Rotorua (ROT-Rotorua Regional) - 13 min drive
Restaurants
- Poco. - 7 min walk
- Aroma Cafe - 2 min walk
- Pig & Whistle - 7 min walk
- Atticus Finch - 5 min walk
- Fat Dog Cafe & Bar - 6 min walk
About this property
Ambassador Thermal Motel
When you stay at Ambassador Thermal Motel, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests can take a dip in one of 2 outdoor pools, and freebies such as WiFi and self-parking are added perks. An indoor pool and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the helpful staff and location.
At a glance
Hotel size
- 19 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in start time: 2:00 PM; check-in end time: 8:00 PM
- Minimum check-in age – 18
- Check-out time is 10 AM
Special check-in instructions
- The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cots (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- Free off-site parking within 16 ft
- Street parking available
Other information
- Designated smoking areas
Property amenities
Travelling with children
- Children's pool
What to do
- Bike rentals nearby
Services
- Tour/ticket assistance
- Laundry facilities
- Free newspapers in reception
- Luggage storage
Facilities
- 2 buildings/towers
- Safe-deposit box at front desk
- 2 outdoor pools
- An indoor pool
- Outdoor furniture
Room amenities
Be entertained
- 32-inch TV
- Cable/satellite TV channels
Home comfort
- Heating
- Fan
- Electric kettle
- Iron/ironing board
Sleep well
- Blackout curtains
- Soundproofed rooms
- Bed sheets provided
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Free WiFi
- Phone
Food and drink
- Fridge
- Microwave
- Kitchen
- Stovetop
- Cookware, dishes and utensils
- Free tea bags/instant coffee
More
- Daily housekeeping
- Guidebooks/recommendations
- Local maps
Fees & policies
Refundable deposits
- Breakage deposit: NZD 100 per stay
Renovations and closures
The following facilities or services will be unavailable from March 8 2026 to March 17 2026 (dates subject to change):
- One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from 16 March to 10 April:
- One of the swimming pools
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua
Frequently asked questions
Does Ambassador Thermal Motel offer free cancellation for a full refund?
Yes, Ambassador Thermal Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ambassador Thermal Motel?
Yes, there are 2 outdoor pools, an indoor pool and a children's pool. One of the swimming pools will be unavailable from March 8 2026 to March 17 2026 (dates subject to change).
Are pets allowed at Ambassador Thermal Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Ambassador Thermal Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Ambassador Thermal Motel?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is 10 AM.
What is there to do at Ambassador Thermal Motel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include an indoor pool.
Does Ambassador Thermal Motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a fridge and a microwave.
What's the area around Ambassador Thermal Motel like?
Ambassador Thermal Motel is in Inner City, a short 8-minute walk from Polynesian Spa and 5 minutes' walk from Eat Street. Travellers say that this hotel is in a good location.
Have a question?
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Ambassador Thermal Motel Reviews
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.8
Location
8.8
Staff & service
7.8
Property conditions & facilities
What guests liked
- The property offers a range of heated pools, including a mineral pool and spa pool, which were enjoyed by guests. (24 reviews)
- The hot tub was the hottest and most enjoyable one experienced at any property/motel. (11 reviews)
- The spa and thermal pools were a highlight, offering a relaxing experience for guests. (12 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffLocationRestaurantChildrenLakeSpaFamily friendlyAccomodation TypeParking10/10 Exceptional
Excellent location in Rotorua, bed very comfortable, excellent for a short stay
Lesley
Lesley, 1-night trip
10/10 Exceptional
Overall good stay
Allison
Allison, 1-night trip
8/10 Very good
Awesome staff, fantastic location. Appreciated having a dining table for playing cards. Very walkable to restaurants.
Leigh
Leigh, 3-night trip
6/10 Good
The whole motel very dated. In need of TLC and a lick of paint, inside and outside. Pools and area doesn't feel clean. Change to better pillows. Location great. Staff friendly.
Anders
Anders, 1-night trip
8/10 Very good
This motel has all you need to cook basic meals. The rooms are very quiet and the beds are comfortable. The motel is a bit dated and could use a refresh but is very decent for the price.
John
John, 6-night trip
8/10 Very good
Clean rooms and nice thermal pool
marco
marco, 1-night trip
10/10 Exceptional
The staff were very nice. The swimming pool and mineral pool were great for the price. It is a great value accommodation.
MOHAMMED
MOHAMMED, 1-night trip
8/10 Very good
Classic no frills Rotorua motel.
Friendly manager
Dan
Dan, 1-night trip
8/10 Very good
All good
Dawn
Dawn, 1-night trip
6/10 Good
Sheets were nice. Beds fine. Pillows could have been softer. Leek from toilet. Staying in the corner. Some stained towels. Fridge size good. Wheel of one bed loose. Good value though. Tired motel but in great location.
Anders
Anders, 1-night trip
8/10 Very good
Property in a need of a bit of TLC but overall value for money. Super handy location. Spa and pools were clean. Friendly staff. Generally clean and tidy - suggested improvements would be patio and outdoor furniture getting dusted for cobwebs and under bathroom vanity needed a clean (moisture marks with dust visible when sititng on toilet).
Cara
Cara, 3-night trip
10/10 Exceptional
Great location to lake, playground & wating facilities. Children loved their stay. Will definitely book yhere again.
Ngaio
Ngaio, 1-night trip
6/10 Good
Staff were nice, good safe space, room and amenities need an upgrade but overall fine.
janelle
janelle, 3-night trip
10/10 Exceptional
Great large family accomodation, friendly, informative staff, would stay again if in the area. Close to water front and play ground for families with children.
Johanna
Johanna, 1-night trip
6/10 Good
The room we had was pretty dark, and right outside the spa pool so when people started using it it woke you up. The bed felt similar to a camp bed but was okay for a larger person to sleep on so can't complain too much. Shower didn't have good pressure, but there was one at least! For the price we paid, it did the job!
Jen
Jen, 1-night trip
8/10 Very good
Motel could do with a refresh, but was clean and tidy enough with good facilities and service.
Gay
Gay, 2-night trip
10/10 Exceptional
Friendly, helpful and courteous staff. Value for money.
Mahesh
Mahesh, 2-night trip
4/10 Fair
Pools looked great on pictures but were very uninviting and unattractive in reality.
Bathroom door was unlockable, beds were uncomfortable where you could feel every little spring. It was not possible to block block sunlight in one of the rooms when sleeping.
Ludvig
Ludvig, 1-night trip
10/10 Exceptional
Great place if you have a budget, pool was quiet and really nice.
Austin
Austin, 2-night trip
10/10 Exceptional
Superb location , super fast internet and big rooms with lovely staff.
Mariam
Mariam, 5-night trip
10/10 Exceptional
Love the themal pools. The staff are friendly and helpful. Walking distance to eat street and the lake.
Kevin
Kevin, 2-night trip
10/10 Exceptional
The bed was really comfortable and the staff are friendly and easy going. Felt really at home.
Jordan
Jordan, 7-night trip
10/10 Exceptional
Johns who checked me in, helped me with my laundry and gave lots of advice couldn't have been more helpful
Calum
Calum, 2-night trip
10/10 Exceptional
Was so close to everything really enjoyed our stay
Della
Della, 3-night trip
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