4/10 Fair
Very bad service. Staff was very unfriendly
Jeannie
Jeannie, 1-night trip
The Enchanted Hotel
Hotel convenient to Ha Long Bay
Choose dates to view prices
The Enchanted Hotel offers a fantastic location, putting you only steps from Ha Long Bay. Guests will have free perks such as WiFi, valet parking and self-parking. Also, this hotel is within a short drive of Halong Bay Marina.
4.0
Popular amenities
- Pet-friendly
- Free parking
- Free Wi-Fi
- Air-conditioning
- Laundry facilities
- 24/7 front desk
Main amenities (12)
- Daily housekeeping
- Near the beach
- Breakfast available
- 24-hour room service
- 24-hour front desk
- Computer station
- Communal living room
- Front desk safe
- Corner/local shop
- Microwave in a common area
- Fridge in a common area
- Water dispenser
Feel at home (6)
- Private bathroom
- Premium TV channels
- Daily housekeeping
- Laundry facilities
- Blackout curtains
- Minibar
£13
includes taxes & fees
3 Apr - 4 Apr
Room options
Check availability for these dates
Showing 4 of 4 rooms
Deluxe Double Room, City View
- City view
- 25 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Premium Studio Suite, Beach View
- Beach view
- 40 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Superior Quadruple Room, City View
- City view
- 30 sq m
- 1 bedroom
- Sleeps 5
- 2 Queen Beds
Deluxe Quadruple Room, City View
- City view
- 35 sq m
- 1 bedroom
- Sleeps 5
- 2 Queen Beds
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About the area
37 Chau My, phuong Bai Chay, Ha Long, Quang Ninh, 01000
What's nearby
- Sun Square - 11 min walk - 1.0 km
- Bai Chay Beach - 15 min walk - 1.3 km
- Cái Dăm Market - 5 min drive - 2.6 km
- Dragon Park - 6 min drive - 2.2 km
- Queen Cable Car Ocean Terminal - 6 min drive - 2.9 km
Getting around
- Haiphong (HPH-Cat Bi) - 55 min drive
- Van Don Intl. Airport (VDO) - 64 min drive
- Hanoi (HAN-Noi Bai Intl.) - 153 min drive
- Ga Ha Long Station - 15 min drive
- Cai Lan Station - 17 min drive
- Cang Cai Lan Station - 18 min drive
Restaurants
- Nhà Hàng Hoàng Anh - 8 min walk
- Laika Hạ Long - 8 min walk
- Novotel Lobby Bar - 17 min walk
- Pool Bar - 15 min walk
- Nhà Hàng Hồng Hạnh - 19 min walk
About this property
The Enchanted Hotel
The Enchanted Hotel offers a fantastic location, putting you only steps from Ha Long Bay. Guests will have free perks such as WiFi, valet parking and self-parking. Also, this hotel is within a short drive of Halong Bay Marina.
At a glance
Hotel size
- 21 rooms
Arriving/Leaving
- Check-in start time: 2:00 PM; check-in end time: anytime
- Minimum check-in age – 15
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 15
Children
- No cots (infant beds)
Pets
- Pets stay for free (dogs and cats only, up to 5 kg per pet)
Internet
- Free WiFi in public areas
- Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
- Free on-site self-parking
- Free on-site valet parking
Other information
- Designated smoking area (fines apply)
Property amenities
Food and drink
- Local cuisine breakfast (surcharge) each morning 7:00 AM–10:00 AM
- Shared microwave
- Shared fridge
- 24-hour room service
- Water dispenser
Travelling with children
- Local/corner shop
What to do
- Beach access
Working away
- Computer station
Services
- 24-hour front desk
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
Facilities
- Safe-deposit box at front desk
- Television in common areas
- Communal living room
- Lockers available
- Reception hall
Accessibility
- Tile flooring in room
Room amenities
Be entertained
- 48-inch Smart TV
- Premium cable channels
- Films for purchase
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Blackout curtains
- Soundproofed rooms
- Premium bedding
Freshen up
- Private bathroom
- Shower/bath combination
- Rainfall shower heads
- Designer toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
- Printer
Food and drink
- Meal delivery service
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Access via exterior corridors
Fees & policies
Optional extras
- Local cuisine breakfast is offered for an extra charge of approximately VND 60000 for adults and VND 60000 for children
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Frequently asked questions
Are pets allowed at The Enchanted Hotel?
Yes, cats and dogs stay for free, with a maximum weight of 5 kg per pet.
Is parking offered on site at The Enchanted Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Enchanted Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What's the area around The Enchanted Hotel like?
The Enchanted Hotel is a short 13-minute walk from Bai Chay Beach and 11 minutes' walk from Sun Square.
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The Enchanted Hotel Reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.0
Cleanliness
2.0
Staff & service
4.0
Property conditions & facilities
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