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The Cross Keys Hotel

3.0 star property
Adults-only inn in Castle Douglas

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Photo gallery for The Cross Keys Hotel

Exterior
Interior
View from property
Bar (on property)
Economy Double Room, Ensuite
The Cross Keys Hotel, nestled in a beautiful location, offers a warm welcome with free WiFi and multilingual staff. Connect to the world outside while enjoying the convenience of luggage storage and electric kettles in every room.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Non-smoking
  • Free WiFi

Main amenities (3)

  • Breakfast available
  • Multilingual staff
  • Luggage storage
The current price is £106
includes taxes & fees
31 May - 1 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

Highlights

Heating
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Highlights

Heating
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Highlights

Heating
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

Highlights

Heating
TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Ensuite

Economy Double Room, Ensuite

Economy Double Room, Ensuite

Highlights

Heating
TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Wardrobe
  • Sleeps 2
  • 1 Double Bed

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Exterior

Ernespie House Hotel

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  • Free parking
  • Free WiFi
8.4 out of 10, Very good, 51 reviews
The price is £90
includes taxes & fees
16 Jun - 17 Jun
Ernespie House Hotel
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About the area

Map
High Street, New Galloway, Castle Douglas, Scotland, DG7 3RN

What's nearby

  • The Lane - 9 min walk - 0.8 km
  • New Galloway Golf Club - 5 min drive - 1.4 km
  • Galloway Activity Centre - 6 min drive - 8.0 km
  • Galloway Forest Park - 8 min drive - 10.5 km
  • Lock Ken - 10 min drive - 14.0 km

Getting around

  • Glasgow International Airport (GLA) - 106 min drive

Restaurants

  • ‪The Clachan Inn - ‬4 min drive
  • ‪The Smithy - ‬2 min walk
  • ‪CatStrand - ‬2 min walk
  • ‪The Clachan Inn - ‬4 min drive
  • ‪The Smithy - ‬2 min walk

About this property

The Cross Keys Hotel

The Cross Keys Hotel is a great choice for a stay in Castle Douglas. Free self-parking is an added perk, and guests looking to stay active can experience the nearby kayaking, mountain biking and waterskiing.

Languages

English, French, German

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:30 PM; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking nearby
DONE

Other information

    • Smoke-free property
    • Caters to adults only
    • No stag or hen parties

Property amenities

Food and drink

  • Breakfast available (surcharge)

What to do

  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Waterskiing nearby

Services

  • Luggage storage
  • Multilingual staff

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Electric kettle

Freshen up

  • Bath or shower

Fees & policies

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Cross Keys Hotel Castle Douglas
Cross Keys Hotel Castle Douglas
Cross Keys Castle Douglas
Hotel The Cross Keys Hotel Castle Douglas
Castle Douglas The Cross Keys Hotel Hotel
The Cross Keys Hotel Castle Douglas
Hotel The Cross Keys Hotel
Cross Keys Hotel
Cross Keys
Cross Keys Castle Douglas
The Cross Keys Hotel Inn
The Cross Keys Hotel Castle Douglas
The Cross Keys Hotel Inn Castle Douglas

Frequently asked questions

Is parking offered on site at The Cross Keys Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Cross Keys Hotel?

Check-in start time: 4:30 PM; check-in end time: 11:00 PM. Check-out time is 10:00 AM.

What is there to do at The Cross Keys Hotel and nearby?

Have fun with nearby activities such as cycling, fishing and horse riding. Additional recreation nearby includes birdwatching.

What's the area around The Cross Keys Hotel like?

The Cross Keys Hotel is a short 11-minute walk from Gills Loch and 11 minutes' walk from The Lane.

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The Cross Keys Hotel Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

4.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Villages
Towns
Breakfast
Room

Reviews

8/10

The hotel itself is lovely. Sadly the dining room and bar are closed but the hotel side is open for business! Clean rooms, comfy bed and delightful host. Breakfast was cooked fresh to order and was perfectly done. Really lovely place to stay to take in the surrounding villages and towns. Peaceful village with cafes
3-night trip

8/10

Nice little place at a good price as we were going to The Open at Troon. No services in the village but next village has a great food pub and hotel that does decent pub Faye. when we visited the hotel bar and restaurant was closed for refurb but they did do a good breakfast
2-night trip

6/10

A former coaching house with very friendly owner, Susan. Perfectly adequate for a short stay. We know the area well and did know in advance that it’s not “Castle Douglas”. Others travellers should be aware!
1-night trip

10/10

Stayed over for one night passing through on a cycling trip. The host was extremely friendly, welcoming and helpful storing and charging our bikes. Only open for B&B but fortunately the local tearoom opens on weekend evenings for meals. Well stocked community shop next door and community pub at the end of the street. Great village and area.
1-night trip

4/10

no food on service or breakfast on offer, tele was to small.
2-night trip

2/10

Very old needs updating staff/owner not friendly
1-night trip

2/10

Unfriendly
1-night trip

10/10

1-night trip

10/10

2-night trip

4/10

1-night trip

10/10

1-night trip

10/10

2-night trip

8/10

1-night trip

10/10

5-night trip

8/10

2-night trip

10/10

Just returned from four nights at the Cross Keys ...... Susan the owner and staff are more than welcoming ...... New Galloway is tranquility it’s self !!!!! And a hidden gem for those looking to escape for a while .... a piece of Scottish charm and well worth a visit ..... but don’t tell too many people 😁
4-night trip

8/10

1-night trip

10/10

Arrived late and departed early unfortunately so didnt eat or drink. A very warm welcome and a comfy bed was had,no street parking to be found around the hotel but there is a large free car park 5 mins walk away uphill
1-night trip

10/10

Situated in a beautiful town. Very quiet at night. Friendly staff.
1-night trip

8/10

Solo traveller on a motorcycle trip, small country inn, owner and staff were friendly, great value and whilst rustic and a little dated, the room was spotless, food was home cooked good and plentiful and a great wee bar - good food, clean room, decent bed and a few beers for very little money.
1-night trip

4/10

Bad experience. No Sunday food, no Sunday bar. No where in village to get these items. Central heating poor.
1-night trip

6/10

The food was fabulous both breakfast and dinner. Both ladies were pleasant and beyond helpful. Having paid extra for a large room, we were disappointed with our room which could not by any stretch of the imagination be large.
1-night trip

2/10

We booked the hotel under the impression it had a garden as advertised “not true” We booked a four day stay arriving on Sunday the bar and restaurant was closed throughout our stay only opening for the quiz night Wednesday nothing to do with us being there hence we left a day early truly feeling let down and disappointment which having to pay for the night we did not stay with this in mind we would like to request a refund for one night For your info the hotel is for sale! Kind regards Ian Bottomley M 07870686955
4-night trip

10/10

1-night trip

10/10

Really friendly hotel with lots of quirks. The village is a sleepy hollow and the hotel is a great spot. Some may say it is a little dated, but I’d say if you want new, clean lines, city clone the you could stay in a Holiday in served by disinterested staff with no reason to make your stay special. Come to a place like the Cross Keys and you get the real thing, warts and all. Not that there are any, just some tiny midgy bites. Our lives would be a lot poorer without places like this.
1-night trip