2/10 Poor
27 Dec 2018
This IS NOT a hotel... when I arrived at 10:00 PM, it was completely dark including the signage. Not a single person was in sight. Nobody answered the phone. No staff was on property. The door was locked. I called the next day and Me Engle told me I had to check in by 9:00 to get a code which give you access to a key box. I strongly suggest that you remove them from your website. Please ensure that I'm not charged for anything. We found a wonderful hotel called the Altes Stahlwerk and had an amazing stay there.
Verified traveller
3-night trip
Verified Expedia guest review