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The Chateau Spa & Wellness Resort

5.0 star property
Rejuvenate with a spa treatment then dine al fresco by the outdoor pool surrounded by serene mountain vistas.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Chateau Spa & Wellness Resort

Exterior
Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, pool loungers
Property grounds
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
  • Airport transfer
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free area shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • 2 coffee shops/cafes
  • Massage/treatment rooms
For families
  • Children's pool
  • Playground on-site
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is £128
includes taxes & fees
18 Jan - 19 Jan

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premier Room

Premier Room | View from room

Premier Room

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Blackout curtains
Ceiling fan
Bidet
  • 35 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Blackout curtains
Ceiling fan
Separate bedroom
Premium bedding
  • 60 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Blackout curtains
Ceiling fan
2 bedrooms
Premium bedding
  • 135 sq m
  • Hill view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Suite, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Blackout curtains
Ceiling fan
3 bedrooms
Premium bedding
  • 155 sq m
  • Hill view
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

Family Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Blackout curtains
Ceiling fan
2 bedrooms
Premium bedding
  • 84 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room

Premium bedding, minibar, in-room safe, desk

Premier Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier King Room

Premium bedding, minibar, in-room safe, desk

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Two Bedroom Suite Non smoking

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Jacuzzi Suite

Premium bedding, minibar, in-room safe, desk

Jacuzzi Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Three Bedroom Suite Non Smoking

Premium bedding, minibar, in-room safe, desk

Three Bedroom Suite Non Smoking

  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

Premium bedding, minibar, in-room safe, desk

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

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Aerial view

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Pool
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Parking available
7.4 out of 10, Good, (912)
The price is £48
includes taxes & fees
12 Jan - 13 Jan
Colmar Tropicale
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About the area

Map
Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750

What's nearby

  • Genting Highlands Premium Outlets - 46 min drive
  • First World Plaza - 58 min drive
  • Genting SkyWorlds Theme Park - 60 min drive
  • Arena of Stars - 60 min drive
  • SkyAvenue - 60 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive
  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 145 min drive
  • Kuala Lumpur Gombak Station - 43 min drive
  • Batu Caves Station - 44 min drive
  • Kuala Lumpur Taman Wahyu Komuter Station - 45 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Paradise Dynasty, Lenu & Canton Paradise - ‬60 min drive
  • ‪Din Tai Fung - ‬60 min drive
  • ‪Taiko Ramen - ‬60 min drive
  • ‪Grandmama's Flavours Of Malaysia - ‬60 min drive
  • ‪Wan Hoi Yam Cha 云海小聚 - ‬60 min drive

About this property

The Chateau Spa & Wellness Resort

Enjoy your visit to Bukit Tinggi with a stay at The Chateau Spa & Wellness Resort. You can visit the spa to be pampered with Swedish massages, body wraps or aromatherapy, and La Vie, one of 5 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 2 coffee shops
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Free local shuttle
  • Playground
  • Toys

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Pool table
  • Bike rentals nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Smart television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

La Sante has 12 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

La Vie – This poolside restaurant serves breakfast, lunch and dinner. Reservations are required.
La Assiette – This fine-dining restaurant only serves dinner. Reservations are required.
Belle Vue – This café only serves brunch. Reservations are required.
Le Rouge – On-site pub. Guests can enjoy drinks at the bar.
Salon Cigar Lounge – On-site bistro.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 9:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts major credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Chateau Organic Spa
Chateau Spa Organic
Chateau Spa Organic Bukit Tinggi
Chateau Spa Organic Hotel
Chateau Spa Organic Hotel Bukit Tinggi
The Chateau Spa & Organic Wellness Hotel Bentong District
The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
The Chateau Spa And Organic Wellness Resort
Chateau Spa Organic Wellness Resort Bukit Tinggi
Chateau Spa Organic Wellness Resort
Chateau Spa Organic Wellness Bukit Tinggi
Chateau Spa Organic Wellness
The Chateau Spa Organic
The Chateau Spa Organic Wellness Resort

Frequently asked questions

Does The Chateau Spa & Wellness Resort offer free cancellation for a full refund?
Yes, The Chateau Spa & Wellness Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Chateau Spa & Wellness Resort?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:30 AM to 9:00 PM.
Are pets allowed at The Chateau Spa & Wellness Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Chateau Spa & Wellness Resort?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Chateau Spa & Wellness Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Chateau Spa & Wellness Resort?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.
Is there an on-site casino at The Chateau Spa & Wellness Resort?
No, this hotel doesn't have a casino, but Genting SkyCasino (3.3 mi) and Genting Casino (3.5 mi) are both nearby.
What is there to do at The Chateau Spa & Wellness Resort and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Chateau Spa & Wellness Resort also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near The Chateau Spa & Wellness Resort?
Yes, there are 5 on-site restaurants, featuring poolside dining.
What's the area around The Chateau Spa & Wellness Resort like?
The Chateau Spa & Wellness Resort is located a short 6-minute walk from La Santé Spa.

The Chateau Spa & Wellness Resort Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Rushdi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jus amazing
Never knew Malaysia had such a wonderful hotel and one word WOW , we truly love the hotel and rooms are very big
sandi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel has been my regular place for myself and my family to relax whenever we make a trip for Genting Highlands. Their services and attitude has always been one of the best experience. They are very willing to accommodate to your needs. But sadly the dining options is very limited and I’d love to have the cigar lounge back. Although not many will be going but I do think having that as an option will be fantastic. Also I do hope that the wild monkeys are plan to be dealt with as they impose danger to young kids or infant. As they are not friendly and may intrude your rooms to take whatever they want to. But the place is just a perfect place. I’d love to get back there when Theo presidential suite is ready.
Yong Ting Mark, 5-night family trip
Verified Expedia guest review

6/10 Good

The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done.
Mark, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hope they continue maintaining the place
Kala, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice to relax
terence, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Hui Zhi, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience.
Kar Wein, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wan, 1-night trip
Verified Expedia guest review

8/10 Very good

WEI MIN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good property,suggest to all
Mohd azlin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff here is very polite and helpful. The surrounding is lack of activities and close too early.
Peng Chon, 1-night romance trip
Verified Expedia guest review

8/10 Very good

SIOK PEIK, 1-night trip
Verified Hotels.com guest review

2/10 Poor

CHEW PING LOKE, 3-night trip
Verified Hotels.com guest review

6/10 Good

Great service from the staffs but building is quite old, complained on the the drainage but they said couldnt be repaired. Toilet was literally flooded when we bathed. The sink had drainage oriblem as well, water couldnt flow.
Thioh, 1-night family trip
Verified Expedia guest review

6/10 Good

Aya, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mohd Nasir bin, 1-night trip
Verified Expedia guest review

2/10 Poor

This is my 3rd time staying at the resort. Comparing to the earlier stay, this time is the worst stay experience. I requested for extra mineral water from the concierge and no water was sent to our room. Besides, i also waited my luggage to be sent to my room for an hour after check in. I do hope to see improvement in the customer service in future.
KAI THONG, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

NURSYAFIZA, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Highly recommended
NIN, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Good SOP, clean
Nice, very clean to maintain SOP. Just that room abit small at this price level. But facilities still nice and less crowd
Loy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jolynne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice cool retreat
Sukhdev, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice and pleasing stay. Very clean
The stay at Chateau Spa is really nice. The welcome and check-in process was excellent. The service provided by the concierge, spa personnel and the gym facilities were good! Spa service was excellent, we enjoyed it and it is very professionally done and clean. Overall we were very happy - cleanliness is also good and the hotel facilities were in good condition. Only one area is lacking and needs lots of improvements - the food and beverage at the restaurant (only one is open for dinner) is not good. The food taste poorly and the portion is miserable. Buffet breakfast on second day was bad - had to ask for the bread, pancake, butter to be refilled - the tray was empty. As there is not much of venue for eating in Bukit Tinggi, it is important for chateau to provide good quality food.
farah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

e stato bellissimo! molto piacevole! in mezzo alla natura...
2-night trip
Verified Expedia guest review