Sulo Riviera Hotel

Property class: 3.5
Boutique hotel with outdoor pool, near SM North EDSA

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At Sulo Riviera Hotel, you'll be within a 10-minute drive of SM North EDSA and Greenhills Shopping Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Cafe Paraiso, which serves breakfast, lunch and dinner. Other highlights at this boutique hotel include a bar/lounge and a snack bar/deli. Fellow travellers say good things about the overall property condition.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room

A well-lit bedroom with a bed, bedside tables, a desk, and a chair.

Deluxe Room

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (Run Of The House)

A hotel room with a large bed, a bedside table with a lamp, a bench, and a view of the outdoors through large windows.

Suite (Run Of The House)

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Matalino Road Diliman, Quezon City, National Capital Region, 1100

What's nearby

  • National Kidney and Transplant Institute - 6 min walk - 0.6 km
  • Ninoy Aquino Parks and Wildlife Center - 9 min walk - 0.8 km
  • Quezon Memorial Circle - 9 min walk - 0.8 km
  • Maginhawa Street - 11 min walk - 1.0 km
  • University of the Philipppines-Diliman - 14 min walk - 1.3 km

Getting around

  • Manila (MNL-Ninoy Aquino Intl.) - 47 min drive
  • Manila Santa Mesa Station - 10 min drive
  • Manila Laong Laan Station - 10 min drive
  • Caloocan Station - 11 min drive
  • GMA-Kamuning Station - 23 min walk
  • Quezon Avenue Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪KFC - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min walk
  • ‪Chicken Bacolod - ‬2 min walk
  • ‪Shakey’s - ‬3 min walk

About this property

Sulo Riviera Hotel

  • At Sulo Riviera Hotel, you'll be within a 10-minute drive of SM North EDSA and Greenhills Shopping Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Cafe Paraiso, which serves breakfast, lunch and dinner. Other highlights at this boutique hotel include a bar/lounge and a snack bar/deli. Fellow travellers say good things about the overall property condition.

At a glance

Hotel size

    • 62 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site valet parking (PHP 75 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle from 8:00 AM to 11:30 PM*

Other information

    • Designated smoking areas

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Reviews

Sulo Riviera Hotel Reviews

7.0

Good

7.2

Cleanliness

7.0

Location

8.0

Staff & service

6.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Excellent property at an excellent price. Great stay in every way.
Verified review

2/10 Poor

滞在中バスタオルと足ふきマットが一度も取り替えられなかった。忙しくてクレームを言う暇もなく、明日は大丈夫だろうという間に滞在が終わった。アメニティーでフェースタオルがなかった。
Verified review

8/10 Very good

We were not able to stay at this hotel because our vacation was cut short by an erupting volcano. We had failed to cancel and did not check in. The hotel's policy was no refunds on cancellation. But because we didn't check in, they categorized our reservation as a "no show" and only charged us for one night instead of 6. I appreciated that.
Verified review

2/10 Poor

Horrible

I had the most unpleasant & terrible experience at Sulo Hotel. I regret that I stayed here & chose this instead of checking in at one of the hotels around resorts world as I originally planned. I have been living abroad for 30 years now and opted to stay around the area where I grew up in & went to school. I stayed there from Jan 8 to Jan 12 & after already checking out, literally hopping in to our car when I was stopped because they said a towel was missing from one of the rooms I have stayed in. I don’t really want to think about this again but it was the most horrible experience I’ve had! The front desk asked me to pay 900pesos!!! First of all, I did not take any of your towels, they looked old and not clean & what would I do with those - I left a lot of stuff to my family because of my excess baggages! I have tipped workers around and to be treated like this was bad! Why was I asked after checking out when you said the towel was lost a day or so before I checked out. Obviously, it was a mistake on your part! It was a very disappointing stay. I deeply regret staying & checking in for 4 days in my rare vacation to the Philippines. Owner, Manager, please brief your staff, from concierge to front desk to housekeeping- I thought & spoke highly of your place and it was ruined just because of a towel! Come on now, I give hundreds of towels away when I go on vacation to our homeland. You guys ruined my stay, my family’s stay. What a horrible, horrible unimaginable experience!
Verified review

8/10 Very good

This hotel was close to restaurants, shopping and spa
Verified review

8/10 Very good

Great service!

Great service from staff. The only problem was there were some bugs in the room. We asked them to spray the room and we still found some bugs around.
Verified review

8/10 Very good

No bacon, I asked why they said because swine flu. But I checked into Seda next day and they had lots of bacon. Strange. Hotel was kept up well staff nice, menu didn’t have available most the choices. Every thing I tried to order they were out. But the servers were great.
Verified review

8/10 Very good

Nice place to stay . Perfect location

This property is were we actually held our wedding prep so we are so enthusiastic to come back now with our kids. the place is quite old but i like the ambiance and the clean pool. choices on foods are good too.
Verified review

10/10 Exceptional

This facility has been around since the 60’s and was very popular back then. It’s a full service hotel and the staff are just fabulous and friendly. It could use some refresher in the rooms and bathrooms which are all dated. Other than that I would stay in this hotel over and over again. It’s my home away from home.
Verified review

2/10 Poor

Hotel needs total improvement

Not so good, not a relaxing place coz too much noise on the events, the ambiance needs to be improved, the towel needs to be replaced it looks dirty, for me it's not recommendable...
Verified review

10/10 Exceptional

We stayed here 9 years ago and we loved it then so we decided to stay here again 9 years later. We loved our stay. Our room was great. Service and staff are impeccable. And the breakfast buffet was amazing! One thing is that compared from our last stay, you can tell that it’s been 9 years. Some upgrades, new coat of paint etc could really make this place more amazing. Overall, we enjoyed our stay.
Verified review

4/10 Fair

My Experience in Sulo Riviera Hotel

All Staff's are very friendly and locality is very nice with ample restaurants around the hotel. Its not uncommon to find tiny cockroaches in buffet area, i found one in my food and stop eating from there after. Wifi signal is very week and most of the time wont connect. Few complaints made and no action taken. If you are on business trip, think before you book room in this hotel. I won't book this hotel on my next trip.
Verified review

8/10 Very good

Towels old. .......... ..........nothing more Nothing more
Verified review

8/10 Very good

Closeness to the Heart Center & politeness of the staff
Verified review

6/10 Good

ビジネス利用には向かないかも。

ネットワークがとても遅い。道路側の部屋はとてもうるさい。レセプションの対応が遅い。シャワーの水圧が低い。
Verified review

6/10 Good

部屋でWifi使えない

利用者向け2Fの宿泊でしたがWifiの電波がとても弱く不安定でした。1Fのロビーでは問題なく利用できました。 また部屋に面していたためクラクションなど交通騒音がひどかったです。(マニラの交通事情はひどいので)
Verified review

2/10 Poor

Cafe is full Bed bugs!

I got bitten by bed bugs in the cafe several times. All the chairs seem to be full of bed bugs. My arms were full of bites!! They need to thrown all those chairs and burn. I’m glad the beds don’t have them but it can circulate thru people. This hotel cleanliness needs to be addressed.
Verified review

8/10 Very good

The food was delicious on the lunch buffet and the staff is very accommodating because we decided to celebrate my mother’s 81st birthday on this hotel.The only thing I’m not happy about is their shower stall. Very slippery and hard to turn the knob for the hot and cold water.There’s always room for improvement but the rest of my stay was good service.
Verified review

8/10 Very good

bath towels..

The hotel is already aged but well kept. Seems like the washrooms need reno. Staff in the front desk and entrance were all friendly and courteous. My only complaint are the towels. For a hotel like that, I was expecting more presentable towels. The bath towels which were supposed to be of white colour, were gray or off white now. I suggest some bleaching to be done. There’s a pool, looks nice but didnt go for a deep, maybe next time. There are a lot, as in a lot of restaurants and convenience stores like 7-eleven or mini stop in the area. Some of the restaurants are open 24hrs. However nothing else to see around if u are after sight seeing. Mostly hospitals in that area. And actually the reason why we stayed here was bcoz we hv a family member confined in one of the hospitals nearby, very convenient. Overall the stay was great. Lastly, may I also suggest to include some face towels in the bathroom amenities ansd maybe a hair dryer.
Verified review

10/10 Exceptional

I had a reservation for 9 days but at check in they had me there for only one night. The Front Desk resolved this problem quickly though and I was able to stay 9 days. No microwave in room. TV a bit small. Coffee pot's cord was only 6 inches long and would not reach the counter from the socket. I had to hold it while it boiled the water. Everyone was courteous and polite and helpful. No bulk food items from outside allowed. Why not? What if I don't want to eat at the overpriced restaurant on the premises? Swimming pool was nice. Very conveniently located near lots of restaurants and hospital (which was the reason for my stay, only a five minute walk to hospital).
Verified review

2/10 Poor

Disappointed with bad service

Very disappointed to see a good hotel service decline the last 2 years. Breakfast in the morning has changed to a lesser quality of food & bad service by the waiters The rooms need major remodeling the towels in the bathroom are old & dirty 1 per person No wash towels given I will staying somewhere else when visiting the Philippines
Verified review

10/10 Exceptional

Sleep safe and sound. 24/7 Security in and out of the facility.
Verified review

6/10 Good

Accessibilité de l'établissement et personnel à l'ecoute. Par contre, les chambres coté rue peuvent etre bruyant des très tot le matin dû aux transports. Cela empêche le sommeil.
Verified review

8/10 Very good

Not a bad place but will never be my first choice

I stayed here when I visited the Philippines for 5 days, breakfast was good, room was so-so, I asked to change my room because of some black mold in the bathroom, the front desk was a little extra and wanted to charge me 5,000 pesos additional for hiring a private makeup artist to go to our room to prep us for an event. they were respectful but it just felt a little awkward with them because they have issues when you have visitors. Will definitely not book here ever. I preferred my stay at Hotel Jen in their executive suite. It was way worth it. I almost upgraded my room just to get a better bathroom but the pricing was just ridiculous. Thank you though to hotels.com for giving me a better pricing (exclusive pricing for members) because I wouldn't want to spend more with them after the weird treatment I received from them.
Verified review

6/10 Good

Staff are friendly and accommodating. Food is delicious. However, bathroom amenities need to improve (hard towels, no hairblower, no face towel, etc.). Also cleanliness need to improve. There were little cockroaches in the room during our last night.