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4-star hotel in Bardolino with 2 restaurants and spa
The hotel was lovely but the food was awful and the staff were impolite boarding on rude
Sep 28, 2020
sehr schöner Kurzurlaub. In Zeiten von Corona, ein absolut perfektes Hotel was Hygiene…
Jul 16, 2020
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of EUR 55.00 per vehicle (one way)
Children under 16 years old are allowed in the the AquaSpa&Wellness and the AquaFitness from 9AM to 6PM and must be accompanied by an adult.
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Pool access available from 9:00 AM to 5:00 PM.
Guests under 16 years old are not allowed in the health club or fitness facility.
Children under 16 years old are not allowed in the spa without adult supervision.
Guests under 16 years old are not allowed in the spa.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Staff at the property wear personal protective equipment.
Individually wrapped food options are available for lunch and dinner.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.For transfers, guests must contact the property before arrival on the number on the booking confirmation.
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Great breakfast. Nice heated pools. Clean rooms. Friendly service.
7 night romance trip, Sep 4, 2019
Verified Expedia guest review
Excellent size of room, clean. Staff were very friendly and food was good.
7 night trip, Sep 3, 2019
Verified Expedia guest review
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11 night trip, Aug 20, 2019
Verified Expedia guest review
Very modern, peaceful and great facilities
Ramesh, 3 night trip, Jul 19, 2019
Verified Hotels.com guest review
Spotlessly clean throughout and lovely pool area to cool down in
9 night romance trip, Jul 16, 2019
Verified Expedia guest review
Nice, modern hotel. Room a good size but decor is a bit drab and beds are too firm but comfortable overall. The gardens and pool areas inside and out are fabulous but the experience is spoilt by the very hard and uncomfortable sun beds - why doesn’t the hotel provide cushions for the sun beds like many other hotels I have stayed in. The food in the buffet is fairly mediocre, although we ate in Evo one evening and the meal was very good, but expensive. The hotel is a 5 minute walk to the beginning of the pedestrianised old town where there are so many excellent restaurants.
7 night romance trip, Jul 3, 2019
Verified Expedia guest review
Hotel was spotless, rooms were lovely, although surprised our room only had a bath and no shower, This was not an issue as we used the showers in the spa instead which were spotless and close to the sun beds so very convenient at the end of our days spent at the pool. I don’t usually use the pools in hotels however I used the several pools at the hote, the water was warm and there were several different pools to choose from which included jacuzzi and a small lazy river, the pool area was beautiful, decking and grass and beautiful flowers and bushes. There were an adequate number of sinners available. Breakfast food selection excellent. Juicer available for all guests to use. We ate dinner one night and the food was nice but I preferred to walk to restaurants in the town. Location of hotel is perfect, 5 min walk to Bardolino old town which is beautiful and has a large selection of superb restaurants. One of the reception staff was the only disappointment, never listened and talked over the top of you which we found very rude. Most of the staff nice and friendly but a few not so much. Maybe we had just previously been spoilt in the other two hotels we stayed in while visiting Italy as the hospitality and friendliness we received was excellent. I would still return to the hotel as far more positives than negatives.
5 night trip, Jun 20, 2019
Verified Expedia guest review
Our second visit to this hotel. The pool area is one of the main reasons we returned. It is fantastic for adults and kids and it's lovely to be outside in a heated pool when the weather isn't so great. Hotel is modern, clean and comfortable. No issues with the room or bathroom. Service levels are inconsistent. Some staff were great, others can be unhelpful and on the odd occasion appeared a little rude although that could be lost in translation. Breakfast was disappointing compared to last year when an omelette station was in operation but the hotel was very quiet on this occasion as we stayed before the main Easter weekend. If the service levels were more consistent I would not hesitate to give a 5 star review. It is very likely we will return in any event.
Catherine, 5 night family trip, Apr 8, 2019
Verified Hotels.com guest review
Everyone in the hotel spoke very good English and was very welcoming. Check in was on time and was given the information we needed. Our room was gorgeous and cleaned perfectly, even making our bed everyday was lovely. Would highly recommend and would stay again. Thank you everyone.
Thomas, 3 night romance trip, Nov 16, 2018
Verified Hotels.com guest review
It was ok but the bed was rather uncomfortable. Location was nice.
Robert, 3 night romance trip, Nov 2, 2018
Verified Hotels.com guest review
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