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Grand Hotel Italia

5.0 star property
Luxury hotel in Cluj-Napoca with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Italia

Indoor pool, outdoor pool
Exterior
Terrace/patio
View from room
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Pool
  • Pet-friendly
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is £84
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room, 1 King Bed, City View

Junior Room, 1 King Bed, City View | Minibar, in-room safe, desk, soundproofing

Junior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Bathrobes
Hairdryer
Private bathroom
Bidet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, soundproofing

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

32-inch LCD TV with satellite channels, TV

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Single Room

32-inch LCD TV with satellite channels, TV

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Classic Single Room

Minibar, in-room safe, desk, soundproofing

Classic Single Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 1
  • 1 King Bed

Similar properties

Lobby

Radisson Blu Hotel, Cluj

Pet-friendly
Parking available
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (88)
The price is £87
includes taxes & fees
24 Dec - 25 Dec
Radisson Blu Hotel, Cluj
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About the area

Map
Str. Vasile Conta Nr.2, Cluj-Napoca, 400478

What's nearby

  • Unirii Square - 4 min drive - 3.3 km
  • Iulius Mall Cluj - 5 min drive - 3.4 km
  • University of Medicine and Pharmacy Cluj-Napoca - 5 min drive - 4.1 km
  • Cluj Arena - 7 min drive - 5.3 km
  • Hoia Baciu Forest - 8 min drive - 6.4 km

Getting around

  • Cluj-Napoca (CLJ) - 22 min drive
  • Cluj-Napoca Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Buongiorno Cucina Fiorentina - ‬11 min walk
  • ‪Marhaba Arabic Restaurant - ‬18 min walk
  • ‪Engels Bistro - ‬15 min walk
  • ‪Gook - ‬19 min walk
  • ‪Rod - ‬3 min drive

About this property

Grand Hotel Italia

Enjoy your visit to Cluj-Napoca with a stay at Grand Hotel Italia. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. An indoor pool, an outdoor pool and a fitness centre are other highlights at this luxurious hotel.

Languages

English, Italian, Romanian

At a glance

DONE

Hotel size

    • 187 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 2 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 3 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (RON 10 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately RON 75 for adults and RON 75 for children
  • Airport shuttle service is offered for an extra charge of RON 83.70 (one-way)

Children & extra beds

  • Cots/infant beds are available for RON 10.0 per night
  • Airport shuttle service for children costs RON 83.70

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of RON 40 per pet, per night

Parking

  • Self-parking costs RON 10 per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Grand Hotel Italia Cluj-Napoca
Grand Italia Cluj-Napoca
Grand Hotel Italia Cluj County/Cluj-Napoca, Romania
Grand Hotel Italia Cluj County/Cluj-Napoca
Grand Hotel Italia Hotel
Grand Hotel Italia Cluj-Napoca
Grand Hotel Italia Hotel Cluj-Napoca

Frequently asked questions

Does Grand Hotel Italia offer free cancellation for a full refund?
Yes, Grand Hotel Italia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Italia?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Grand Hotel Italia?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 3 kg per pet. There's a charge of RON 40 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Grand Hotel Italia?
Yes. Self-parking costs RON 10 per day. Electric car charging is available.
Is an airport shuttle service offered by Grand Hotel Italia?
Yes, an airport shuttle is available. The charge is RON 83.70 one-way.
What are the check-in and check-out times at Grand Hotel Italia?
Check-in start time: 2 PM; check-in end time: 2 AM. Check-out time is noon.
Is there an on-site casino at Grand Hotel Italia?
No, this hotel doesn't have a casino, but Gold Casino (6-min drive) and Casino Parcul Central (6-min drive) are both nearby.
What is there to do at Grand Hotel Italia and nearby?
Grand Hotel Italia has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Grand Hotel Italia?
Yes, there's an on-site restaurant.

Grand Hotel Italia Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Fair

3 star hotel.. AC didn’t work in Sept, their central system is either set for heat or cold, but not having the option for both.. there was zero warning and we had to find out the hard way tossing and turning thinking the AC was running when it was in fact the heater, finally calling Hotel technician at 4 AM to tell us and although the Display showed the AC was working when it wasn’t. Also note the hotel is old and a bit rundown, the floor was a little dirty as well. No espresso or Nescafé machine, only packaged Insta coffee and hot water. Food in the restaurant was average. Very disappointing overall.
Travis, 1-night trip
Verified Hotels.com guest review

6/10 Good

10 years ago it was a great property, a real jewel. Now the lack of investment it shows up in a big way. We spent 3 nights at the hotel. During the last night they hosted 4 weddings, at the same time in 4 different areas. Apparently the management is trying to make a quick $, regardless of screwing up the customers that already paid for nightly accommodation. Exceptional breakfast and very accommodating staff, doing their best to make your stay as enjoyable as possible.
radu, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

clean propriety, good amenities,stuff very helpful and friendly
Rares, 19-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a beautiful hotel and the staff are helpful but there was a language barrier, so take a guide book :).
Ann, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The rooms were spacious and a nice breakfast was included every day. The staff were all professional and helpful. There is a lovely indoor pool and spa for an extra charge (free if you book a treatment) that was worth it. They also had a restaurant and bar service in the spa area. I would definitely go back.
Elizabeth, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Erzsebet, 5-night trip
Verified Expedia guest review

6/10 Good

at best a 4-star hotel
It was ok, this might have been a 5-star hotel once but today it is barely a 4-star hotel. Clean but most of the hotel is outdated. - Service: The service is ok, but not more.. - Pool: Quite a nice pool. good size of the pool, plenty of space to sit and have drink. - Gym: I visit plenty of hotels and this is by far the best gym i have seen in a hotel.
Gazmend, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

It is a good hotel, great service and excellent breakfast. I recommend it.
Doinel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We will be back!
When we arrived, the receptionist greeted us right away and stated that they upgraded our room. She explained everything perfectly and created an image of what our experience at the hotel could be like. We took advantage of all of her recommendations and we booked the spa for a day. Our room was spacious and had a jacuzzi tub with a separate shower. The balcony overlooked the city and hills. It was very beautiful even though it is situated in the middle of a residential area. Ubers and taxis are very affordable so we did not rent a car. We booked a couples massage and took advantage of having lunch in the cafe area of the spa. We choose this hotel specifically because we read that they renovated their spa area. They just completed the work at the end of March and they did an amazing job. All the spa areas were beautiful and we loved the shower area outside the spa that had 4 water temperatures from hot to cold (great idea!). Our only suggestion is to book a 4 hour spa slot instead of 1 day. We only used the spa for 3 hours and went to dinner so we didn't have time to end the day there and paid for more than we used. The spa is open from 12 - 9. The deep tissue massage was exactly what we needed to end our trip. We also appreciated the bedside controls for the shutters, lights and a Do not disturb button (genius). The breakfast had a great variety of healthy options and perfect for what we were looking. for, We definitely will be back again.
Breakfast buffet
Breakfast/Dining Hall
Balcony view
Phoebe, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Diana, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Diana, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

5 star hotel in an upscale neighborhood. all nice. the service in the restaurant can be better
Vladimir, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

everything just perfect, will stay again
CLAUDIU, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great.
Dennis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best staff ever!
Diana, 3-night business trip
Verified Orbitz guest review

8/10 Very good

Camelia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding
Excellent service, large, very spacious room, comfortable bed, easy parking on premises, excellent breakfast, beautiful amenities:pool, etc, accurate description, large and spacious bathroom, balcony with beautiful views. Thanks you Hotel Grand Italia for your hospitality.
Mariana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liliana, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Property is nice and clean. It looks very good well-maintained price is right.
CARLOS, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Edit, 1-night trip
Verified Expedia guest review

6/10 Good

It's not to a 5 stars level hotel. There are too many events and very loud noise and vibrations in the morning from bands rehearsal.
Mihai, 2-night trip
Verified Expedia guest review

8/10 Very good

A very beautiful property with spacious rooms.
Alexandra, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice stay, excellent location. They tried to charge us with Dinner that we didn’t take in the hotel! Be aware!
Lewaa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel all in all!
Joseph, 1-night trip
Verified Expedia guest review