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All properties in Patong, Phuket (province), Thailand
1 room, 2 adults

Avista Hideaway Phuket Patong - MGallery

5-star5 stars
Great for familiesThis property has good facilities for families.
39/9 Muen Ngern Road, Tri-trang Beach, Patong, Phuket, 83150, Thailand

Luxury resort with spa, near Freedom Beach
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The best breakfast I have ever eaten across the world! Staff were very attentive. Rooms…Feb 16, 2020
  • We had a great stay at the hotel, the staff were extremely friendly and the rooms room.…Jan 27, 2020

Avista Hideaway Phuket Patong - MGallery

  • Executive Room
  • Executive Suite, 1 King Bed, Private Pool
  • Suite, Jetted Tub
  • Superior Room
  • Superior Room, 2 Double Beds
  • Deluxe Room, Pool Access

What’s around Avista Hideaway Phuket Patong - MGallery

Landmarks

  • Patong Beach - 19-min walk
  • Bangla Road - 36-min walk
  • Jungceylon Shopping Center - 40-min walk
  • Freedom Beach - 9-min walk
  • Karon Beach - 2.8 mi / 4.5 km
  • Kata Beach - 7.1 mi / 11.4 km
  • Kamala Beach - 7.2 mi / 11.6 km
  • Phuket Fantasea - 7.9 mi / 12.8 km

Getting around

  • Phuket (HKT-Phuket Intl.) 72-min drive
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free beach shuttle

  • Free shopping centre shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • 24-hour room service
  • Barbecue grills
Things to do
  • Free beach shuttle
  • Beach towels
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business centre
  • Number of meeting rooms - 2
  • One meeting room
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 15
  • Year Built – 2012
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

AQUA has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Sizzle Rooftop Restaurant – Overlooking the ocean, this restaurant only serves dinner.Guests can enjoy drinks at the bar. Reservations are required.

Vista Restaurant – Overlooking the pool, this theme restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Rendez-Vue Rooftop Bar – This bar overlooks the ocean and pool. Open daily.

VIDA Bar – This bar overlooks the ocean. Open daily.

Avista Hideaway Phuket Patong - MGallery’s small print

Also known as

  • Avista Hideaway Resort Phuket Patong
  • Avista Hideaway Phuket Patong MGallery By Sofitel
  • Avista Hideaway Phuket Patong MGallery Sofitel Resort
  • Avista Hideaway Phuket MGallery Sofitel Resort
  • Avista Hiaway Phuket MGallery
  • Avista Hideaway Phuket Patong - MGallery Resort
  • Avista Hideaway Phuket Patong - MGallery Patong
  • Avista Hideaway Phuket Patong - MGallery Resort Patong
  • Avista Hideaway Phuket MGallery Sofitel Resort
  • Avista Hiaway Phuket MGallery
  • Avista Hideaway Resort Phuket
  • Avista Hideaway Phuket Patong MGallery
  • Avista Hideaway Phuket Patong - MGallery Resort
  • Avista Hideaway Phuket Patong - MGallery Patong
  • Avista Hideaway Phuket Patong - MGallery Resort Patong
  • Avista Hideaway Phuket Patong
  • Avista Hideaway Phuket
  • Avista Hideaway Resort & Spa Patong, Phuket
  • Avista Hideaway Phuket Patong MGallery Sofitel Hotel
  • Avista Hideaway Phuket MGallery Sofitel Hotel
  • Avista Hideaway Phuket Patong MGallery Sofitel
  • Avista Hideaway Phuket Patong MGallery

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7:00 AM to 7:00 PM
  • Children under 12 years old are not allowed in the spa without adult supervision.

    Parking height restrictions apply.

    For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Rollaway beds are available for THB 2000.0 per night

    Buffet breakfast is offered for an extra charge of THB 650 for adults and THB 325 for children (approximately)

    Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Avista Hideaway Phuket Patong - MGallery

    • Is there a pool at Avista Hideaway Phuket Patong - MGallery?
      Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
    • Are pets allowed at Avista Hideaway Phuket Patong - MGallery?
      Sorry, neither pets and nor service animals are allowed.
    • Is parking offered at Avista Hideaway Phuket Patong - MGallery?
      Yes, there's free self parking.
    • Is an airport shuttle service offered by Avista Hideaway Phuket Patong - MGallery?
      Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.
    • What are the check-in and check-out times at Avista Hideaway Phuket Patong - MGallery?
      You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • What is there to do near Avista Hideaway Phuket Patong - MGallery?
      Recommended spots to visit include Freedom Beach (9-min walk) and Patong Beach (1 mi), along with Bangla Road (1.8 mi) and Jungceylon Shopping Center (2.1 mi).
    • Are there restaurants at or near Avista Hideaway Phuket Patong - MGallery?
      Yes, there are 2 on-site restaurants.

    Recent reviews

    Superb 9.0 From 494 reviews

    Very good 8.0
    Mattress wet at check-in and upon check-out.
    Not so good. We stayed for two nights. At the time we checked-in, our day bed mattress was wet. After FOUR reports made through phone, at the reception and finally to the manager-on-duty, the problem was still not resolved.... until the time we checked-out. Quite dissapointing considering the overall good appearance of the hotel.
    gb1 night trip
    Good 6.0
    3 Stars - 4yr old & 4 month old
    Wifi was patchy TV channels were average with only 10/12 of 30+ working...breakfast was above average. The scenery was amazing and the pools were fantastic. Staff were very kind and accommodating to the kids. Not a place if you have a child in a buggy as its steps steps steps or else a buggy...wood worm in our room at the time of visit which didnt help and we had to ring for water to be left in room. Its apprx 300Baht to the town in a taxi and not suitable to walk unless you use shuttle but again with kids not advisable. No kids its 5 stars but awkward to get around if you have a child let alone a toddler
    Lee, gb5 night family trip
    Exceptional 10.0
    Lovely hotel overall... Pros: Lovely setting with beautiful pool areas, communal areas and rooms (corridors aren’t quite so nice) One to one service is friendly without being over the top Lovely peaceful area Really relaxing hotel Food is great, especially breakfast Any requests or help needed were dealt with quickly and professionally. Great turndown service. The 3 pools are great and the sun beds are really comfortable. Cons: Service got worse as the hotel got busier, especially at breakfast Service at the pool is definitely not 5*, often towels weren’t available and no one kept on top of towels on beds when people left the pool meaning it could be a struggle to find a bed in the afternoon. No service at beds either which is unusual for this kind of hotel. The shuttle bus to the town is not great, boiling hot and can be a bit of a scrum to get on, a couple of times it filled up before we could get on, the times are a bit odd too. Food and drink are relitively expensive, and there isn’t anything that near by as a different option (bus to town or a 15-20 min walk to some local places). There isn’t lots of space on communal areas, pool beds and bars in particular don’t have a lot of space so if the hotel was full it could be an issue. Overall I would stay here again if I were to go back to Patong and it felt like good value for money compared to other hotels of a similar standard. The hotel is modern, comfortable and relaxed.
    Nicola, gb10 night romance trip
    Exceptional 10.0
    Great hotel
    Fantastic hotel. Far enough outside of Patong to have some intense relaxation with the ability to head into the city of you so wished. The service was impeccable throughout the whole hotel. Our room was amazing and they went over and above in recognising my birthday. Would definitely recommend if you are looking for a quiet escape in luxury
    Mrs C, gb3 night romance trip
    Exceptional 10.0
    Love this place.
    A return visit to this hotel but this time with friends. Another terrific stay. A beautiful hotel.
    Leanne, gb3 night romance trip
    Exceptional 10.0
    Wow!
    comfortable
    gb4 night trip
    Exceptional 10.0
    Amazing hotel, had a great 4 nights.
    gb4 night family trip
    Poor 2.0
    Waste of money
    Terrible experience. Definetly not a 5 star hotel. Staff was very unhelpful and rude. Breakfast was below average. I had a better experience in the 3 star hotels in Patong.
    Haroon, us3 night trip with friends
    Fair 4.0
    North face hotel
    on my arrival in 30*c i wanted a drink only to find one bar opens at 15:30 but he is never there and other bar opens at 17:30.Was told go to pool side but i did not want to swim to the bar and no table or chairs either.All pools have more people than sun beds so glad the rooms are excellent.Sizzle restaurant is for lottery winners who like to eat in total darkness as they dont have lighting.
    Ian D., us7 night trip

    Avista Hideaway Phuket Patong - MGallery

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