At Brown TLV Urban Hotel, Tel Aviv City Center's vibrant energy comes alive with a rooftop terrace and serene garden. Unwind in the spa, get energized at yoga classes or indulge in a coffee at the café; helpful staff has left guests feeling right at home.
Take in the views from the rooftop terrace when you stay at Casa Suzanna. You can visit the spa to be pampered with deep-tissue massages, body treatments or reflexology. Other highlights at this boutique hotel include a terrace and a garden.
Languages
English, French, Hebrew, Russian
At a glance
Hotel size
30 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 4:30 AM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (ILS 100 per day; includes in/out privileges)
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:00 AM–10:30 AM
What to do
Beach nearby
Free use of nearby fitness centre
Working away
Computer station
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Beach sunloungers
Beach umbrellas
Facilities
1 building/tower
Rooftop terrace
Garden
Library
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 5
Roll-in shower
Roll-in shower width (centimetres): 3
Room amenities
Be entertained
IPod docking station
LCD television
Cable TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%).
Optional extras
Full breakfast is offered for an extra charge of approximately ILS 120 to 120 for adults and ILS 120 to 120 for children
Airport shuttle service is offered for an extra charge of ILS 250 per vehicle (one way)
Parking
Self-parking costs ILS 100 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The spa is accessible for ILS 290 per person
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Does Casa Suzanna offer free cancellation for a full refund?
Yes, Casa Suzanna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Suzanna?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Suzanna?
Yes. Self-parking costs ILS 100 per day.
Is an airport shuttle service offered by Casa Suzanna?
Yes, an airport shuttle is available. The charge is ILS 250 per vehicle one way.
What are the check-in and check-out times at Casa Suzanna?
Check-in start time: 3 PM; check-in end time: 4:30 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Casa Suzanna and nearby?
Casa Suzanna has a spa and a garden.
What's the area around Casa Suzanna like?
Casa Suzanna is in Tel Aviv City Center, a short 3-minute walk from Rothschild Boulevard and 6 minutes' walk from Carmel Market.
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Casa Suzanna Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.2/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
16 Aug 2022
Nice hotel in an amazing location.
Bezawit
Bezawit, 3-night trip
10/10 Exceptional
15 Aug 2022
Perfecto hotel, best location and amazing staff.
Alberto
Alberto, 7-night trip
10/10 Exceptional
11 Apr 2023
Perfect location with a great people!
Alexander
Alexander, 1-night trip
10/10 Exceptional
2 Mar 2023
Great stay
I had a great stay. Friendly staff, great service, convenient location.
Roy
Roy, 3-night trip
10/10 Exceptional
21 Aug 2023
Great spot for visit Tel Aviv
Antonio
Antonio, 7-night trip
10/10 Exceptional
6 Jul 2023
Great location with unlimited eating/drinking options, all in walking distance.
Michael
Michael, 1-night trip
8/10 Very good
14 Aug 2023
Nice clean place, walking distance to several locations, very friendly staff.
david
david, 7-night trip
10/10 Exceptional
11 Nov 2022
Very relaxed stay
Really nice boutique hotel in the centre of old Tel Aviv
Philip
Philip, 4-night trip
8/10 Very good
27 Apr 2023
Our room was quite small but very clean and comfortable. Staff were friendly and helpful and the Hotel was in a really good location.
Kenneth
Kenneth, 7-night trip
6/10 Good
18 Dec 2022
Great location , very friendly and helpful staff .
Great great location. Very friendly and helpful staff . Other than that , it’s “ just ok”.
Andrea
Andrea, 5-night trip
10/10 Exceptional
20 Oct 2022
Great experience. Friendly, professional, helpful staff. Nice location.
Would stay again.
David
David, 4-night trip
8/10 Very good
28 Oct 2022
Great location
Nice staff, slick design, comfortable parking and perfect location. Room was extremely small and service very inconsistent.
Oren
Oren, 5-night trip
10/10 Exceptional
8 Jun 2022
Great experience!
Shabtay
Shabtay, 6-night trip
10/10 Exceptional
5 Sept 2023
Excelent
All Perfect and Thanks to Betty for her kind hospitality as well
SERDAR
SERDAR, 3-night trip
8/10 Very good
22 Feb 2023
Nice hotel. Room is very small but it is close to everything you need. Bathroom needs some better updating and ventilation.
Verified traveller
4-night trip
10/10 Exceptional
12 Aug 2023
Genial
JOSE MANUEL
JOSE MANUEL, 1-night trip
8/10 Very good
14 Feb 2023
Fabulous location
Fabulous location - small rooms but that’s ok! Unfortunately, we woke up to drilling in the room next door at 845 am and house keeping knocking on doors at 8am. The walls are quite thin
Katie
Katie, 2-night trip
6/10 Good
5 Apr 2024
Service was awful. No one was helpful. All of the bars in the hotel were closed from 1815.
James
6/10 Good
23 Jun 2023
Great location and unique ambiance. However the air conditioning did not work and was not fixed for our room. The whole family woke with sour backs over the several days we stayed as well. The staff was generally very prompt and helpful but were unable to address the Apple conditioning issue for us.
Daniel
Daniel, 4-night trip
8/10 Very good
1 Aug 2022
Alon was amazing. Great customer service from the time I checked in until the time I checked out. Hope that was recommendations as well was super friendly. Great higher!
Very stylish hotel with rooftop bar and nice corridor off the lobby!
I did not like having a cleaning woman come into my room while I was changing as I think she thought I was checked out. No knock, just let and insert!
Stephanie
Stephanie, 1-night trip
8/10 Very good
14 Dec 2022
Great but small rooms
This Brown hotel is well positioned in Tel Aviv. The breakfasts were great too. My only comment is the room size. They are small rooms. I was a solo traveller and although my room was advertised for two people it would have been a tight squeeze with suitcases and closet space. In saying that I am a return traveller to this hotel as I enjoy its style and convenience, oh and did I mention the breakfast. Just be ware of the room size
Verified traveller
4-night trip
4/10 Fair
21 Jan 2024
Bad experience
I was very disappointed. room is extremely small. Breakfast is 1k away and the poorest breakfast I ever had in Israel. Asked me to pay tax again in checkout after already paid though the app.
Rachel
Rachel, 1-night trip
10/10 Exceptional
23 Sept 2023
I needed to change my reservation due to Shabbat and no transport. Daniel, Jacob and Yali were great in getting the info and helped me change my booking and getting a refund. It took a while to get through to Expedia but James an Expedia agent was great and I got the refund. Thanks everyone you really helped me alot.
Anita
Anita, 4-night trip
8/10 Very good
12 Sept 2023
Quiet little hotel in south central Tel Aviv. My room was small but clean and perfect for one person, two people might have been a squeeze. The rooftop area is good for relaxing and there is a hot tub although it is not easy to use. Breakfast is actually served at another hotel 5-10 minutes walk - I may have missed this but I don’t remember reading about it when booking. The breakfast choice was limited but tasty, service at breakfast could be improved with a “if you want it, you have to ask for it” approach. Overall good choice for a solo trip of a few nights in Tel Aviv.
Thomas
Thomas, 4-night trip
6/10 Good
3 Mar 2024
Breakfast was not available at the hotel as indicated at time of booking for which I paid extra. Had to walk about 4-5 blocks to another hotel. Not at all convenient and did not make use of it. Would not have paid for it if I’d know in advance. I’d like to request a refund for that.