Enjoy your visit to Auburn with a stay at Hilton Garden Inn Auburn. Guests can take a dip in the indoor pool or grab a bite to eat at Refinery Modern Fare, which serves dinner and is one of 2 restaurants. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
92 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
Service animals welcome
Pets must be supervised
Off-lead area available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Built in 2012
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
An indoor pool
Banquet hall
Firepit
Outdoor furniture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
MP3 docking station
37-inch flat-screen TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Dressing gowns
Sleep well
Alarm clock
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Special features
Dining
Refinery Modern Fare – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Garden Grille – This restaurant only serves breakfast. Open selected days.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 7.00 to 14.00 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 10 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Auburn Hilton Garden Inn
Hilton Garden Inn Auburn
Hilton Garden Inn Hotel Auburn
Hilton Garden Inn Auburn Finger Lakes, NY
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Finger Lakes
Hilton Garn Inn Auburn Hotel
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Auburn
Hilton Garden Inn Auburn Hotel Auburn
Frequently asked questions
Does Hilton Garden Inn Auburn offer free cancellation for a full refund?
Yes, Hilton Garden Inn Auburn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Auburn?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Hilton Garden Inn Auburn?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 125.00 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Hilton Garden Inn Auburn?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Auburn?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Auburn and nearby?
Hilton Garden Inn Auburn has an indoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Hilton Garden Inn Auburn?
Yes, there are 2 on-site restaurants.
What's the area around Hilton Garden Inn Auburn like?
Hilton Garden Inn Auburn is in the heart of Auburn, a short 4-minute walk from Auburn Public Theater and 7 minutes' walk from Seward House Museum.
Hilton Garden Inn Auburn Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
16 Oct 2024
Can’t judge a hotel by the lobby
Although the lobby was updated the rooms were not. The bed & pillows were not comfortable. I can now appreciate the country inn & suites by radiosonde that i stayed the day prior had breakfast included along with newer more comfortable bed & pillows. Goes to show you can’t judge a hotel room by its lobby.
Anna
Anna, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Tozer
Tozer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sept 2024
Deborah
Deborah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Excellent hotel.
Everything was perfect. Very clean, comfortable and quiet!
Mindy
Mindy, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Rhonda
Rhonda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
Great trip
Great central location for going to The Rev. Easy walking to downtown restaurants. Loved that there was a fridge & microwave in the room. Staff was great. Didn’t need daily help but desk help & cleaners were great.
Linda
Linda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
Nice place
It was clean, the mattress was firm and the staff was helpful. What else could you want?
Joseph
Joseph, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Aug 2024
Close proximity to downtown. Good restaurant in-house.
Timothy
Timothy, 1-night family trip
Verified Expedia guest review
2/10 Poor
1 Aug 2024
Anjum
Anjum, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jul 2024
I stayed for while on a work trip. Everything was great. Clean room and lovely staff.
Lara
Lara, 2-night trip
Verified Orbitz guest review
8/10 Very good
17 Jul 2024
I absolutely love this hotel. The review would have been excellent except that this is now the second time out of 3 visits that I come and the pool is not functioning. One of the main reasons I book this hotel when I visit is the pool, and not having one is very disappointing. Otherwise, top notch.
Lauren
Lauren, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Jul 2024
sabina
sabina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Jul 2024
Jamie
Jamie, 3-night trip
Verified Expedia guest review
8/10 Very good
23 Jun 2024
Staff was very friendly and helpful. Food was ok but not outstanding. Room was excellent except location near elevator is something to be avoided.
Robert
Robert, 1-night trip
Verified Expedia guest review
2/10 Poor
14 Jun 2024
Shower was broken not able to take a shower in morning called front desk they sent someone but could not fix it. Asked for some sort of compensation have been getting run around i call front desk leave message or ask to speak to manager no return phone calls .also the charged me on my card for a nights stay but i had paid thru expedia only went thru expedia because they said they had no rooms available
James
James, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 Jun 2024
Great stay
Really nice staff and easy checkin process. Helped us with anything we needed
Zori
Zori, 2-night trip
Verified Hotels.com guest review
6/10 Good
3 Jun 2024
Carrie
Carrie, 2-night trip
Verified Expedia guest review
4/10 Fair
2 Jun 2024
Pool heater was broke so pool was cold. Breakfast wasn’t included and didn’t start till 7. The one bed was broke so when you moved the bed swayed and creaked. Defined not worth the 300 a night.
Travis
Travis, 1-night family trip
Verified Expedia guest review
6/10 Good
18 May 2024
joyce
joyce, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 May 2024
Staff was friendly and polite
Nancy
Nancy, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
2 May 2024
Great place to stay
Great place, good service . My only complaint is that I wasn’t informed of any breakfast, restaurant details when checked in
Patrick
Patrick, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Apr 2024
Nice place good staff
Ronald
Ronald, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 Apr 2024
Everything was perfect. If I had to find a fault it would be the brand of coffee you use is not a favorite to me.