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4-star hotel with outdoor pool, near Macroplaza
Everything was great except the face I had a cold shower twice despite asking them to…
Feb 27, 2020
Decent hotel with large rooms and friendly staff. The complex it's in is large so it's a…
Nov 11, 2018
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Self-parking costs USD 8.00 per night
Buffet breakfast is offered for an extra charge of USD 18 for adults and USD 10 for children (approximately)
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.
Contactless check-in and contactless checkout are available.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Beautiful Hotel and I would defiantly use it again. The location was not amazing from a wandering around point of view but for me it was about finding a nice high end hotel to relax in after a full day of business meetings. It fitted the bill perfectly. The restaurant was great with a good variety of tasty food. It is also attached to a conference centre which also had a good range of restaurant attached.
4 night business trip, May 7, 2018
Verified Hotels.com guest review
The place was super clean, very comfortable and location was not the best but plenty of places and things to do around. The downside was the parking, they have a fee per day but what was annoying is the fact that they just have a 2 row assigned parking spot from the thousands of spots available in the mall and not just that, to validate your ticket when going out it will take a long ass process for the valet guy to go all the way down (E5 level) to punch the card then go all the way up to the exit gate and give you your ticket, so prepare yourself to lose about 20 minutes to get out from there with your car, I couldn’t believe how inefficient that was.
Marco, 1 night trip, Feb 18, 2021
Verified Hotels.com guest review
Very good customers service.
Doris, 1 night trip with friends, Dec 11, 2020
Verified Hotels.com guest review
We had a bitter welcoming, bad service at first. It got better. It was my second time there. I don’t think I’ll be coming back there
Eucidaris, 1 night trip, Dec 6, 2020
Verified Hotels.com guest review
Very nice hotel. Loved it
Billy, 1 night trip with friends, Dec 6, 2020
Verified Hotels.com guest review
Hotels was really clean and the staff were really friendly!!
Carlos, 1 night trip with friends, Dec 4, 2020
Verified Hotels.com guest review
Buen Servicio e instalaciones muy bien cuidadas.
Alberto, 1 night trip, Nov 13, 2020
Verified Hotels.com guest review
The hotel was excellent, as was the staff. They were very accommodating. The hotel is in a convenient location.
4 night family trip, Oct 29, 2020
Verified Expedia guest review
This hotel was absolutely amazing from the service to the views I was completely amazed and will definitely be staying here again without a doubt.
Addison, 3 night trip with friends, Oct 9, 2020
Verified Hotels.com guest review
Great location excellent hotel
Esteban, 1 night family trip, Oct 3, 2020
Verified Hotels.com guest review
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