COVID-19 Travel Alert: If you have an upcoming booking to change or cancel, check next steps and policies here. Please only call if you are within 72 hours of check-in so we can prioritise immediate bookings. Thank you.

Skip to main content.
All properties in Rotorua, New Zealand
1 room, 2 adults

Birchwood Spa Motel

4-starOfficial New Zealand Rating provided by Qualmark®
Great for familiesThis property has good facilities for families.
6 Sala Street, Rotorua, 3010, New Zealand

Upmarket motel within easy reach of Tamaki Maori Village
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Price Guarantee

Found a better price?

Let us know and we’ll match it. More info

Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Cleanliness
Quite clean
Amenities
Amenities are not the best

Birchwood Spa Motel

from £53
  • Standard Room, 2 Bedrooms, Jetted Tub
  • House, 2 Bedrooms (For 4)
  • House, 2 Bedrooms (For 5)
  • Standard Room, 1 Bedroom, Jetted Tub
  • Studio, Jetted Tub (Ground Floor)
  • Studio, Jetted Tub (First Floor)

What’s around Birchwood Spa Motel

Landmarks

  • Tamaki Maori Village (32-minute walk)
  • Polynesian Spa (33-minute walk)
  • Whakarewarewa Hot Springs
  • Whakarewarewa: The Living Maori Village (4-minute walk)
  • Rotorua Golf Club (6-minute walk)
  • Whakarewarewa Thermal Reserve (9-minute walk)
  • Redwoods Whakarewarewa Forest (11-minute walk)
  • Te Puia New Zealand Maori Arts and Crafts Institute (17-minute walk)

Getting around

  • Rotorua (ROT-Rotorua Regional) 9-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 17 rooms

Arriving/leaving

  • Check-in time 2 PM-9 PM
  • Check-out time is 10 AM
There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated good

  • Great for browsing, email and videochat

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the motel

Food and drink
  • Room service
  • Barbecue grills
Things to do
  • Spa tub
  • Golfing nearby
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Coffee/tea maker
Freshen up
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Birchwood Spa Motel’s small print

Also known as

  • Birchwood Spa Motel Rotorua
  • Birchwood Spa Motel Motel
  • Birchwood Spa Motel Rotorua
  • Birchwood Spa Motel Motel Rotorua
  • Birchwood Spa Motel
  • Birchwood Spa Rotorua
  • Birchwood Spa
  • Birchwood Hotel Rotorua
  • Birchwood Spa Motel Motel
  • Birchwood Spa Motel Rotorua
  • Birchwood Spa Motel Motel Rotorua

Optional extras

Cots/Infant beds are available for NZD 20 per stay

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.2 From 94 reviews

Good 6.0
Very Average
Stayed 2 nights, upon check-in was given some milk for our room. The next day, there was no milk in our room, so proceeded to reception, to be told by the receptionist that they do not hand out milk on the second night. How pathetic
Trevor, au2 night trip
Poor 2.0
A very bad experience the stay at this place
When checking in, there were non speaking or reading english people at reception, was a very confusing situation. Complained about the toilet cistern, was broken and making a continuous high pitched noise after the first night. supposed to be fixed the same day, not so. Was told they couldn't do anything about it as it was old and broken, they wouldn't lay awake because of it , so shouldn't I . After a bid of a heated discussion told the man to leave my room ,and solve the problem the next day this was at night. Next day I was offered a different room. If the money was not already taken from my visa account I would have walked away. The room was two nights rehired again, to different People, without the problem being solved , the People complained about the problem, but were told nobody else had complained about the problem. I would never recommend this place to anybody, as they are no professional people that know how to deal with customers , and charge money for sleepless night . My brother and sister in law were offered two bars of chocolate when we were leaving . a very bad experience
HJM, nz5 night trip
Good 6.0
Helpful manager on site
Toilet leaked. Fixed promptly by management. The people upstairs left the tap on and flooded their unit. Our unit bathroom floor was wet. Management was very apologetic.
Tracy, au2 night trip
Very good 8.0
Comfortable clean tidy
Very comfortable bed, tidy and clean units everything i needed but better toileteries would help when you forget the soap and dont know whats in container..smelt yuck. lots of sign language to sign in as English not spoken was not a good arrival look!
Bernice, nz4 night trip
Good 6.0
NZ Trip
Great location with good service. But the condition is poor. average clean.
au2 night romance trip

Birchwood Spa Motel

Is the description of this property not correct? Tell us