2/10 Poor
1 Aug 2023
This hotel is a complete scam. We arrived to check in, the code they sent us to enter the hotel was FAKE. We were told our room key was in a box, later we find out that that box had been broken for months! The phone numbers given to us were all out of order or fake. We got tossed around from person to person telling us none of them are the property managers. We called Expedia to only be told “that sucks” and got hung up on when we asked for a supervisor. at 2am we were left out on the streets of a foreign country with no help. TERRIBLE and A COMPLETE SCAM
Mana
Verified Expedia guest review