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Manhattan Hotel Astana

4.5 star property
Luxury hotel in Almaty District with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Manhattan Hotel Astana

Dining
Interior
Interior
Dining
Standard Double Room | Premium bedding, minibar, in-room safe, soundproofing

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Childcare
  • Non-smoking
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
  • Business centre
  • Airport shuttle
  • Train station pick-up service
Feel at home
  • Children stay free
  • Babysitting services
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Luxury Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, soundproofing

Family Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Bathrobes
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Bathrobes
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Business Suite

Business Suite | Premium bedding, minibar, in-room safe, soundproofing

Business Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Bathrobes
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Tauelsizdik Avenue 5, Astana, 010000

What's nearby

  • Hazret Sultan Mosque - 3 min drive - 3.1 km
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive - 3.1 km
  • Bayterek Tower - 5 min drive - 4.2 km
  • Astana Arena - 10 min drive - 8.8 km
  • EXPO 2017 - 10 min drive - 8.6 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive
  • Astana Railway Station - 22 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Babi Cafe - ‬3 min drive
  • ‪Пицца Блюз - ‬15 min walk
  • ‪На Крыше - ‬2 min drive
  • ‪Coffee Boom - ‬3 min walk
  • ‪Tower Pub - ‬17 min walk

About this property

Manhattan Hotel Astana

When visiting Astana, Manhattan Hotel Astana is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. This luxurious hotel also features a bar/lounge, a fitness centre and a sauna.

Languages

English, Russian

At a glance

Hotel size

  • 59 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pickup*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting services

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Spa services
  • Sauna
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Refundable deposits

  • Cash deposit: KZT 5000 per stay

Optional extras

  • Breakfast is offered for an extra charge of approximately KZT 2200 per person
  • Airport shuttle service is offered for an extra charge of KZT 3500 per vehicle (return)
  • Train station pick-up service is offered for an extra charge

Renovations and closures

This property is closed from 30 August 2023 to 31 May 2024 (dates subject to change).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards and debit cards.

Also known as

Manhattan Astana
Manhattan Hotel Astana
Manhattan Hotel Astana Nur-Sultan
Manhattan Astana Nur-Sultan
Manhattan Astana
Hotel Manhattan Hotel Astana Nur-Sultan
Nur-Sultan Manhattan Hotel Astana Hotel
Hotel Manhattan Hotel Astana
Manhattan Hotel Astana Nur-Sultan
Manhattan Astana Nur-Sultan
Manhattan Astana
Hotel Manhattan Hotel Astana Nur-Sultan
Nur-Sultan Manhattan Hotel Astana Hotel
Hotel Manhattan Hotel Astana
Manhattan Astana Nur Sultan
Manhattan Hotel Astana Hotel
Manhattan Hotel Astana Astana
Manhattan Hotel Astana Hotel Astana

Frequently asked questions

Is Manhattan Hotel Astana currently open?
This property is closed from 30 August 2023 to 31 May 2024 (dates subject to change).
Does Manhattan Hotel Astana offer free cancellation for a full refund?
Yes, Manhattan Hotel Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Manhattan Hotel Astana?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Manhattan Hotel Astana?
Yes, there's free self parking.
Is an airport shuttle service offered by Manhattan Hotel Astana?
Yes, an airport shuttle is available. The charge is KZT 3500 per vehicle return.
What are the check-in and check-out times at Manhattan Hotel Astana?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Manhattan Hotel Astana and nearby?
Manhattan Hotel Astana has a sauna and a fitness centre.
Are there restaurants at or near Manhattan Hotel Astana?
Yes, there's an on-site restaurant.
What's the area around Manhattan Hotel Astana like?
Manhattan Hotel Astana is in Almaty District, a short 6-minute walk from Otan Korgaushylar Monument and 20 minutes' walk from Schoolchildren's Palace.

Manhattan Hotel Astana Reviews

Reviews

7.2

Good

8.2/10

Cleanliness

7.8/10

Staff & service

5.4/10

Amenities

7.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Very good

My single room wasn’t ready so they upgraded me to a nice double room.
Michael, 1-night trip
Verified Expedia guest review

2/10 Poor

Старые полотенце. Забита слив в раковине. Гигиенические средства отсутствовали
Arman, 3-night family trip
Verified Expedia guest review

8/10 Very good

Stairs and services but worth the money, given low
My stay was overall good, I especially enjoyed the dinner at the bar and the local tea with berries. The room was not super clean but not dirty either, a bit worn out but tolerable for the price. Couple things to be aware of: to get into hotel you have to climb two flights of stairs covered with snow. Not fun if you have luggage and if guest is elderly or weak otherwise it is not suitable. Front desk was super helpful when I arrived at noon and even helped me fix internet on my phone. Although they didn't know how to call an official taxi that was allowed to drive after hours. ( Temporary restrictions due to riots). One concern is that my partner called the hotel at night to make sure I was up for the taxi and the front desk never called my room or mentioned it when I was leaving. It was all good and I was up anyway though. The trip down the two flights of stairs covered in snow( not icy though) with all of my luggage was awkward to say the least.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Пожалела что остановилась в этом отеле. Отель совсем не дотягивает на 4 звезды. Еле дотягивает до 2. Покрывало на кровати было грязным. Воды в номере нет. Дверь уборной шатается. Я забыла косметичку в номере, но мне его не вернули, сказали что не нашли. В общем не рекомендую здесь останавливаться.
Akmaral, 1-night family trip
Verified Expedia guest review

4/10 Fair

Business Astana
Room was dirty and fitness/spa closed while giving no information on the website.
Daniel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

William, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Rahul, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were excellent and really helped us with arranging airport transfers and taxis around the city.
Andrew, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Modern hotel
Small boutique hotel with a modern flair. Nice staff and amenities. The hotel restaurant has decent food and quiet atmosphere. The bar and lounge offer a good selection and comfortable surrounding.
1-night trip
Verified Expedia guest review

6/10 Good

Hotel was clean and staff was friendly. It is located in convenient location. Close to everything you need.
Verified Expedia guest review

4/10 Fair

Perfect for a short stay!
Perfect for a short stay! Small room, but quiet and clean. I received a good massage at the spa Center...I recommend.
Verified Hotels.com guest review

10/10 Exceptional

The best hotel in Bishkek.
Expedia rate is 20-30$ higher then direct rate from hotel web site.
Verified Expedia guest review

6/10 Good

What is wrong with their wait staff?
Check in and check out were easy. Upon check in, we decided to have lunch at the hotel cafe. The waiter served my girlfriend the wrong meal and then refused to make good on his error and argued with us. When it came time to pay the bill he did not want to show me the final amount and kept grabbing for the cash in my hand. All very unusual. The rest of the stay was acceptable. Rooms were in need of an update, but everything was usable. Girls at front desk were nice and helped call for a Taxi with no problems.
Verified Hotels.com guest review

10/10 Exceptional

Great hotel for the price
Had a really nice stay here in May 2013. I was so impressed by the friendly staff, who were really helpful telling me how to get to meetings and booking taxis for me. Lots of good local tips as well. Astana isn't the greatest city I've visited but if you've got to go then this hotel is a good one. Nice food also
Verified Expedia guest review

6/10 Good

Good location (near by a main intersection)
I stayed there for three nights while the area didnt have hot water for two days! That was very frustrating! They gave me a fair discount instead. Helpful staff who spoke English well enough. It's only 6 floors. One small elevator. Clean hotel and high class in the area. Breakfast was good. Lunch and dinner menu was very expensive compared to outside restaurants. Free storage for luggage incase you need to go to some next city and come back. I recommend this hotel because its in a good area. You can take the bus number 28 to go to the main part of the city (City Park with all those amazing architect)
Verified Expedia guest review

4/10 Fair

Like sleeping on a solid slab of stone
Hotel is fine, has all the conveniences of a 4 star hotel. Friendly staff etc etc. But the bed is hard as a rock. Didn't sleep all night. Recommend to go across the street. Cheaper and bed is a bit softer
Verified Hotels.com guest review

8/10 Very good

Good Hotel for this money
It is nice choice. Clean rooms and friendly staff.
Verified Hotels.com guest review

10/10 Exceptional

Yurii, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel even the location is little bit far away from the city centre
Tung, 1-night trip
Verified Expedia guest review

6/10 Good

Средний уровень, вряд ли это 4 звезды.
Вежливы, приветливы. Но, в первый день выдали карту от занятого номера, на второй день коллеге моему в номер принесли чужой китель и рубашку после глажки, позднее забрали, но деньги за услугу намеревались получить. Заявляли кровать king size, предостпвили 2 узких одноместных... Скудный, однообразный "шведский стол". Документы о проживании выдать не смогли, т.к. мы бранировали и оплачивали через какую- то систему.... Не грязно, убираются, но окно и подоконник не мыты. Кондиционера не было. Карточки у коллег размагничивались не единожды.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

André, 6-night business trip
Verified Hotels.com guest review

2/10 Poor

シングルベッドというインフォメーションとはいえ、幅が１ｍありませんでした。
・バスタブがないのは仕方がないにしても、シャワードアがなく、簡単にドアが外れました。 ・お湯の調整が難しかったです。 ・シャンプー、バスジェルしかなく、あまり量を使わないと、３泊しましたが、２日目に部屋に戻ると、アメニティはそのままでした。つまり新しく変わっていませんでした。 ・バスタオルがパリパリでした。こちらの習慣なのか・・・ ・テレビのリモコンが電池切れでした。 ・部屋に時計はありませんでした。 ・冷蔵庫、ドリンク関係は一切はなかったです。 ・カザフスタンではこのレベルが４星ホテルなのでしょうか。
ＲＴ, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

경유지여서 급히 예약한 호텔인데 만족해요!
객실 내부도 개끗했고 층에 정수기도 있었는데 모르고 안되는 영어로 설명해서 커피포트 부탁드렸는데 잔까지 챙겨서 주시더라구요^^ 너무 만족했습니다 건물 바로 뒷편가면 자그마한 마트도 있어서 급히 물이나 간단한 먹을거리 사는데 너무 좋았어요! 구글지도엔 마트가 멀었는데 바로 뒤라니 참고하세요^^
Verified Expedia guest review