Holiday Inn Express New York - Manhattan West Side, an IHG Hotel, New York: Reviews, Deals, and Room Prices

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Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed | Pillow-top beds, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Amenities
Policies

3-star hotel with 24-hour fitness, near Times Square

7.6/10 Good

1,009 verified Hotels.com guest reviews

Property highlights

Free breakfast

Free WiFi

Connecting rooms available

Air conditioning

Gym

Laundry facilities

Price available on 11/6/2023

538 West 48th Street, New York, NY, 10036

Main amenities

Daily housekeeping
24-hour fitness centre
Room service
24-hour business centre
Business centre
24-hour front desk
Air conditioning
Front desk safe
Corner/local shop
ATM/banking services
Laundry service
Multilingual staff

For families

Free cots/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping

Room options

About this area

What's nearby

In Manhattan
Jacob K. Javits Convention Center - 10 min walk
Times Square - 11 min walk
Manhattan Cruise Terminal - 12 min walk
Broadway - 12 min walk
Rockefeller Center - 17 min walk
Radio City Music Hall - 18 min walk
Bryant Park - 20 min walk
5th Avenue - 20 min walk
Central Park - 20 min walk
Museum of Modern Art - 21 min walk

Getting around

New York, NY (NYS-Skyports Seaplane Base) - 6 min drive
Teterboro, NJ (TEB) - 17 min drive
Caldwell, NJ (CDW-Essex County) - 28 min drive
Newark, NJ (EWR-Liberty Intl.) - 30 min drive
LaGuardia Airport (LGA) - 34 min drive
John F. Kennedy International Airport (JFK) - 56 min drive
Penn Station - 24 min walk
Weehawken Port Imperial Station - 27 min walk
New York W 32nd St. Station - 28 min walk
50 St. Station (8th Av.) - 12 min walk
49th St. Station - 13 min walk
50 St. Station (Broadway) - 14 min walk

Restaurants

The Press Lounge - 2 min walk
Hardware Bar - 2 min walk
Landmark Tavern - 4 min walk
Thirst NYC - 3 min walk
American Retro - 3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Located 3 mi (4.9 km) from the airport, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers a great location, putting you within a 15-minute walk of Times Square and Manhattan Cruise Terminal. Guests can visit the 24-hour fitness centre for a workout, and free perks include WiFi and buffet breakfast daily between 7:00 AM and 9:00 AM. Also, Broadway and Jacob K. Javits Convention Center are within a 15-minute walk. Fellow travellers say good things about the comfortable beds and helpful staff. Public transportation is only a short walk: 50 St. Station (8th Av.) is 12 minutes and 49th St. Station is 13 minutes.

Languages

English, French, German, Italian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

177 rooms
Arranged over 11 floors

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Off-site parking within 0.8 mi (USD 45 per day)

Other information

Smoke-free property

Property amenities

Food and drink

Free buffet breakfast each morning 7:00 AM–9:00 AM
Room service (limited hours)

Travelling with children

Local/corner shop

Working away

24-hour business centre

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Romance packages

Facilities

ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre

Accessibility

Wheelchair-accessible
Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV

Room amenities

Be entertained

32-inch flat-screen TV
Premium cable channels
Films for purchase

Home comfort

Air conditioning
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout curtains
Pillow-top mattress
Free cot/infant bed
Bed sheets provided

Freshen up

Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Free local calls

Food and drink

Fridge
Microwave

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available

Fees & policies

Parking

Parking is available off-site and costs USD 45 per day (0.8 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

SafeStay (AHLA - USA)
Intertek Cristal (third-party expert - Global)
Safe Travels (WTTC - Global)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Holiday Inn Express Manhattan Side

Holiday Inn Express Manhattan Side Hotel

Holiday Inn Express Manhattan Side Hotel New York West

Holiday Inn Express New York Manhattan West

Holiday Inn Express New York Manhattan West Side

New York Manhattan West Side

Holiday Inn Express New York Manhattan West Side Hotel

Holiday Inn Express New York Manhattan West Side

Holiday Inn Express New York Manhattan West Side an IHG Hotel

"Holiday Inn Express New York Manhattan West Side an IHG Hotel"

Frequently asked questions

Does Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offer free cancellation for a full refund?

Yes, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

As of 5 Jun 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel on 11 Jun 2023 start from £133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

No, this hotel doesn't have a casino, but Resorts World Casino (23-min drive) is nearby.

What is there to do at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Holiday Inn Express New York - Manhattan West Side, an IHG Hotel like?

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is in Manhattan, a short 11-minute walk from Times Square and 12 minutes' walk from Manhattan Cruise Terminal.

7.6

Good

8.2/10

Cleanliness

8.1/10

Staff & service

7.4/10

Amenities

7.7/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Exceptional

22 May 2023

The front desk was very helpful. The room was very nice, but the accessible bathroom did not have any place for our toiletries except for the back of the toilet. The breakfast was very nice and stocked very well.