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1 room, 2 adults

Holiday Inn Express New York - Manhattan West Side

3-star3 stars
Great for families

Good to know

  • Free cots/infant beds
  • Dry cleaning/laundry service
  • Free WiFi
  • Grocery/convenience store
538 West 48th Street, New York, NY, 10036, United States of America

3-star hotel with 24-hour fitness, near American Lyric Theater
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Dry cleaning/laundry service
    • Free WiFi
    • Grocery/convenience store
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New York may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Visit was unfortunately in very uncertain times amid corona virus outbreak. Arrived on…Mar 12, 2020
  • Great localisation, Good price, nice and clean room. Mar 2, 2020

Holiday Inn Express New York - Manhattan West Side

from £73
  • Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room
  • Room, 1 King Bed with Sofa bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, City View
  • Superior Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking, City View
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

What’s around Holiday Inn Express New York - Manhattan West Side

Landmarks

  • In Midtown
  • Gershwin Theater - 12-minute walk
  • Jacob K. Javits Convention Center - 13-minute walk
  • Times Square - 13-minute walk
  • Broadway - 14-minute walk
  • Broadway Theatre - 15-minute walk
  • Madame Tussauds Wax Museum - 16-minute walk
  • Radio City Music Hall - 18-minute walk

Getting around

  • LaGuardia Airport (LGA) 32-min drive
  • John F. Kennedy International Airport (JFK) 43-min drive
  • Newark, NJ (EWR-Liberty Intl.) 31-min drive
  • New York, NY (NYS-Skyports Seaplane Base) 5-min drive
  • Teterboro, NJ (TEB) 15-min drive
  • Caldwell, NJ (CDW-Essex County) 25-min drive
  • New York Penn Station 24-min walk
  • New York W 32nd St. Station 28-min walk
  • Grand Central - 42 St. Station 29-min walk
  • 50 St. Station (8th Av.) 12-min walk
  • 49th St. Station 13-min walk
  • 50 St. Station (Broadway) 15-min walk

At a glance

Key facts

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • New York may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Off-site parking within 0.2 mi (USD 20 per day)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • 24-hour business centre
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • ATM/banking
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Holiday Inn Express New York - Manhattan West Side’s small print

Also known as

  • Holiday Inn Express New York Manhattan West Side Hotel
  • Holiday Inn Express Side Hotel
  • Holiday Inn Express New York Manhattan West Side
  • Holiday Inn Express Side
  • Holiday Inn Express New York - Manhattan West Side Hotel
  • Holiday Inn Express New York - Manhattan West Side New York
  • Holiday Inn Express New York Manhattan West Side Hotel
  • Holiday Inn Express New York - Manhattan West Side Hotel
  • Holiday Inn Express New York - Manhattan West Side New York

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA) and Intertek Cristal (third-party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, cash and mobile payments.

Optional extras

Parking is available off site and costs USD 20 per day (0.2 mi away)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Express New York - Manhattan West Side

  • Does Holiday Inn Express New York - Manhattan West Side offer free cancellation for a full refund?
    Yes, Holiday Inn Express New York - Manhattan West Side does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Express New York - Manhattan West Side?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Holiday Inn Express New York - Manhattan West Side?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn Express New York - Manhattan West Side?
    You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Holiday Inn Express New York - Manhattan West Side?
    Yes. Nearby restaurants include Daisy May's BBQ USA (3-min walk), Sullivan Street Bakery (4-min walk) and Jolly Goat Coffee (4-min walk).
  • Is there an on-site casino at Holiday Inn Express New York - Manhattan West Side?
    No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
  • What is there to do at Holiday Inn Express New York - Manhattan West Side and nearby?
    Maintain your daily exercise routine at the 24-hour gym.

Recent reviews

Good 7.8 From 710 reviews

Exceptional 10.0
it’s in a quiet neighbourhood and it takes 15 mins walk from time square. the room was big for one person and I think there is enough spaces for two people. the breakfast area is always busy. the staffs are kind and friendly. all in all i enjoyed my stay in this hotel and definitely recommend this if you don’t mind walking.
IC, gb6 night trip
Good 6.0
Room was nice and clean and although a little small I felt it represented good value for money. Staff were absolutely fine, however, because the eating area was so cramped and busy it was difficult for them to move around and clean tables. Food was fine but so much plastic and cardboard and paper to recycle. Not enough coffee in room. Hard to get a place to eat at breakfast.
gb4 night family trip
Good 6.0
Expected better.
Cheap but convenient. Very dated decor, breakfast basic and just one coffee pod in the room per day !! All disposable cutlery and crockery, what a waste ! After complaining about the noise from the lifts next to the rooms, it appears that only those rooms next to the lifts are allocated to Hotels.com and they would not move us, nor would they give us 2 adjoining rooms, so beware if you travel with children, they may be on another floor.
Debra, gb4 night trip with friends
Exceptional 10.0
Lovely place to stay, great location as long as you’re not bothered walking about 10 minutes out of Times Square, which is a lot quieter and in the centre of Hell’s Kitchen with a lot of cheaper food places as opposed to Times Square. Continental breakfast was absolutely brilliant considering it’s free as well. Wide variety couldn’t fault it at all. Was also very quit when we visited. Couldn’t fault the room cleanliness wise; the only thing I’d say is the windows in our room gave off a lot of drafty cold air so I don’t know if they double glaze the windows there or? One of the blinds also kept falling down and we had to keep telling the reception but it wasn’t anything to put anyone off going. Would highly highly recommend.
Katieann, gb7 night family trip
Very good 8.0
Very good location, good value for money, would stay again.
gb6 night trip with friends
Exceptional 10.0
Lovely hotel, friendly staff in a good area close to times square
gb4 night trip
Exceptional 10.0
Nice spacious clean rooms, friendly staff, great breakfast, we’ll recommended
gb3 night family trip
Exceptional 10.0
Room was clean buffet breakfast was excellent value for money. Staff polite.
gb3 night romance trip
Fair 4.0
I have had to call 3 times a month after staying to release my deposit at checkin and its still not done. I keep getting its been told its being done manually
gb2 night business trip
Very good 8.0
Really enjoyed staying at this hotel, however, the one downfall was that when we first arrived our room was apparently not ready/ was unavailable, so they sent us to their sister hotel which was next door. Slight inconvenience but as me and my partner are patient people, we accepted that these things happen. We went next door and the lady at reception informed us that even though check in is at 3pm, we could still check back in to the other hotel in the morning. However, when we checked in the next day at 11am, our room was STILL not ready. We had just been out for the morning, so coming back just to check out and in to the other hotel again was a massive inconvenience. I was annoyed at this and also annoyed at the fact that when we asked how long it would be until it was ready, the answer we got was "I don't know" so we didn't even know what time to come back. This also meant we had no place to stay for 4 hours of our day.I really was unhappy with this, but I didn't want to make a scene so we left our luggage there and headed out for the day. This did ruin the first part of our day as we had a lot to do. By the time we came back (again, having to come back, not knowing if the room was ready or not was still a massive inconvenience) the room was ready this time and our luggage was taken up to the room along with an apology note and some chocolate strawberries, which admittedly made me feel a lot at ease. Conclusion: Great location, great hotel apart from this inconvenience.
gb7 night romance trip

Holiday Inn Express New York - Manhattan West Side