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Hilton Suites Makkah

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Exterior
Premium bedding, in-room safe, desk, soundproofing
Superior Twin Room, 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing
Suite | View from room
Premium bedding, in-room safe, desk, soundproofing

Overview of Hilton Suites Makkah

Hilton Suites Makkah

5.0 star property
Luxury hotel with 2 restaurants, connected to a shopping centre, near Souk Al-Khalil

9.2/10 Superb

898 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
The price is £192
Price available on 4/12/2022
Map
Ibrahim Al Khalil Road, Mecca, 21955

Room options

About this area

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 61 min drive

Restaurants

  • Five Guys - 2 min walk
  • Al-Tayebat Restaurant - 2 min walk
  • Al Qasr - 6 min walk
  • Burger King - Holy Mosque - 6 min walk
  • Hardee's - 7 min walk

About this property

Hilton Suites Makkah

Hilton Suites Makkah puts you in a great location, within a short 10-minute walk of Great Mosque of Mecca and Kaaba. For a bite to eat, guests can visit Alqandeel Restaurant, one of 2 restaurants, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 coffee shops/cafes, a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff and breakfast.

Languages

Arabic, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 484 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 4 PM until noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (SAR 150 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 2 restaurants
  • 3 coffee shops
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Toys

What to do

  • Shopping

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Arabic
  • English

Room amenities

Be entertained

  • MP3 docking station
  • 46-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Alqandeel Restaurant – This restaurant serves breakfast, lunch and dinner.
Asia Restaurant – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Al-Falak Cafe – This café only serves light fare.
Al-Kawkab Cafe – This coffee shop only serves light fare.
Al-Khalil Cafe – This café only serves light fare.

Fees & policies

Optional extras

  • Breakfast costs between SAR 200 and SAR 250 per person (approximately)

Children & extra beds

  • Rollaway beds are available for SAR 150.0 per day

Parking

  • Self-parking costs SAR 150 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Makkah Suites
Hilton Suites Makkah
Hilton Suites Makkah Aparthotel
Hilton Suites Makkah Aparthotel Mecca
Hilton Suites Makkah Mecca
Makkah Hilton Suites
Makkah Suites
Hilton Suites Makkah Hotel Mecca
Hilton Suites Makkah Hotel
Hilton Suites Makkah Hotel
Hilton Suites Makkah Mecca
Hilton Suites Makkah Hotel Mecca

Frequently asked questions

Does Hilton Suites Makkah offer free cancellation for a full refund?
Yes, Hilton Suites Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Suites Makkah?
As of 2 Dec 2022, prices found for a 1-night stay for 2 adults at Hilton Suites Makkah on 4 Dec 2022 start from £192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Suites Makkah?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Hilton Suites Makkah?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hilton Suites Makkah?
Yes. Self-parking costs SAR 150 per day.
What are the check-in and check-out times at Hilton Suites Makkah?
You can check in from 4 PM - noon. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hilton Suites Makkah and nearby?
Recommended spots to visit include Souk Al-Khalil (1-min walk) and Alkhalil Courtyard (1-min walk), along with King Fahad Gate (3-min walk) and Great Mosque of Mecca (6-min walk).
Are there restaurants at or near Hilton Suites Makkah?
Yes, there are 2 on-site restaurants, featuring Asian cuisine. Nearby restaurants include Al Qasr (6-min walk), Burger King - Holy Mosque (6-min walk) and Hardee's (7-min walk).
What's the area around Hilton Suites Makkah like?
Hilton Suites Makkah is in the heart of Mecca, a short 6-minute walk from Great Mosque of Mecca and 8 minutes' walk from Kaaba. Travellers give top marks for the hotel's prime location.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Location was amazing, comfortable bed, excellent breakfast
Hasmukh, 3-night trip
Verified Hotels.com guest review

2/10 Poor

shahrum, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was an amazing experience.
Asif, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is in the mall, close to gate 74. Very good experience just wished i had taken Kabba view
Muhammad, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very close to Kabah. Friendly staff and clean room.
ABDULATIF, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Best Hotel near Haram
Great Hotel with family .close to Hara, 10-star customer service, specifically Ibraham and Mr. Tahir are helpful. recommended
Mohammad, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel, breakfast options are great as well
Eida, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JAMIL, 8-night trip
Verified Expedia guest review

2/10 Poor

Something has gone wrong!
I have been staying at this hotel for the last 7 years and never had a bad thing to say, post covid this seems to be a very different hotel. I asked for any early checking but did not get a room till 4PM because it seemed everyone had been given late checkout. My reservation details were wrong which were blamed on hotel.com, yet they were accurate on the confirmation. The room clearly had not been cleaned We were 5 people and were given toiletries enough for 2 Team and coffee making facility was there just missing the coffee and team bags NO HOT WATER Dinner buffet has dropped in quality completely - food variety very limited, food was cold and in some cases clearly not fresh After several heated words some of the issues were rectified but still NO HOT WATER apparently there was a problem outside the room which never got fixed. The food remained cold. We got tea bags as an exception - correct as an exception. For a five person room it was not possible to provide more than 2 mugs/cups for tea, instead we were provided with paper cups. Really disappointing that a hotel could drop in standard so much,
Ayyaz, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Wafa, 4-night trip
Verified Hotels.com guest review