8/10 Very good
5 Dec 2024
A great stay overall but improvements would help
Overall, we really enjoyed our stay at Lembongan Beach Club & Resort - the highlights were the excellent location, a swimmable beach right out front, large resort pool, a buffet breakfast with plenty of options, a filtered water station for refilling bottles, and friendly staff. However, as mentioned by many other reviews on here, this place has the potential to be so much better and is definitely not 5-star as it claims to be. The decking around the communal pool area as well as that of our private villa is in desperate need of replacement or at least fixing/maintenance. Cleaning of rooms needs to be much better - our floors were dirty, sandy and dusty, rubbish was not emptied, water bottles were not replenished and we had to ask for clean towels several times. Our water pressure was also very temperamental during the first two days out of our 5-day stay, alternating between barely there and very strong every couple of secs. Also, the tap water here is salty. Luckily, we had a villa closer to the pool and restaurant area, away from the road, so it was nice and quiet, we didn't hear any roosters crowing or anything like that as mentioned by other reviewers.
Brendan
Brendan, 5-night trip
Verified Hotels.com guest review