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ibis Surabaya City Center

Surabaya hotel with spa and restaurant

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Located near a train station, ibis Surabaya City Center is a great choice for a stay in Surabaya. Guests can indulge in spa services at the spa, and international cuisine is served at Taste Restaurant, which is open for breakfast, lunch and dinner. Other features include a bar/lounge and a garden.
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Daily housekeeping
£17
includes taxes & fees
22 Oct - 23 Oct

Room options

Showing 5 of 5 rooms
A bathroom with a white toilet, a sink with a mirror above it, and a towel rack.
A hotel reception desk with a computer, a keyboard, a desk lamp, a chair, and a window with plants.
Room
A hotel room with a large bed, bedside tables, a desk, and a chair.

Standard Room, 2 Single Beds

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
A bathroom with a white toilet, a sink with a mirror above it, and a towel rack.
A hotel room with a bed, a desk, a chair, a window with a city view, and a wardrobe.
A hotel room with a large bed, bedside tables, a desk, and a chair.
A hotel room with two beds, a desk, and a TV.

Standard Room, 1 Double Bed

Wonderful
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
A bathroom with a sink, mirror, towel rack, and a shower visible through the glass door.
A hotel room with a bed, a desk, a chair, a window with a city view, and a wardrobe.
A hotel room with a bed, a TV, a desk, and a wardrobe.
A bathroom with a sink, mirror, towel rack, and a shower visible through the glass door.

Premium Room, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
A bathroom with a sink, mirror, towel rack, and a shower visible through the glass door.
A hotel room with a bed, a TV, and a door.
Room
A bathroom with a sink, mirror, towel rack, and a shower visible through the glass door.

Standard Room, 2 Single Beds, City View

  • Sleeps 2
  • 2 Single Beds
A bathroom with a sink, mirror, towel rack, and a shower visible through the glass door.
A hotel room with a bed, a desk, a chair, a window with a city view, and a wardrobe.
A hotel room with a bed, a TV, a desk, and a wardrobe.
A bathroom with a sink, mirror, towel rack, and a shower visible through the glass door.

Standard Room, 1 Double Bed, City View

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Jalan Basuki Rahmat 94 - 96, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza - 11 min walk - 0.9 km
  • Grahadi - 11 min walk - 0.9 km
  • Surabaya Plaza Shopping Mall - 17 min walk - 1.4 km
  • Grand City Surabaya - 2 min drive - 2.1 km
  • Submarine Monument - 3 min drive - 3.1 km

Getting around

  • Surabaya (SUB-Juanda) - 40 min drive
  • Surabaya Gubeng Station - 9 min drive
  • Surabaya Pasar Turi Station - 11 min drive
  • Tandes Station - 24 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Point Coffee - ‬1 min walk
  • ‪master cep - ‬2 min walk
  • ‪Warkop Cak Man TGS - ‬2 min walk
  • ‪Pangsit Mie Ayam JAKARTA - ‬1 min walk
  • ‪Jeko Food - ‬1 min walk

About this property

ibis Surabaya City Center

  • Located near a train station, ibis Surabaya City Center is a great choice for a stay in Surabaya. Guests can indulge in spa services at the spa, and international cuisine is served at Taste Restaurant, which is open for breakfast, lunch and dinner. Other features include a bar/lounge and a garden.

At a glance

Hotel size

    • 224 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1937 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has couples treatment room(s).

Dining

Taste Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 100000 per person
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 8120215221304, 55120
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Ibis Basuki Rahmat
Ibis Surabaya Basuki Rahmat
ibis Surabaya City Center Hotel
ibis Surabaya City Center
Ibis Surabaya City Center Hotel Java
ibis Surabaya City Center Hotel
ibis Surabaya City Center Surabaya
ibis Surabaya City Center Hotel Surabaya

Frequently asked questions

Does ibis Surabaya City Center offer free cancellation for a full refund?

Yes, ibis Surabaya City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Surabaya City Center?

Sorry, pets aren't allowed.

Is parking offered on site at ibis Surabaya City Center?

Yes, there's free self parking.

Is an airport shuttle service offered by ibis Surabaya City Center?

Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one-way.

What are the check-in and check-out times at ibis Surabaya City Center?

Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

What is there to do at ibis Surabaya City Center and nearby?

Ibis Surabaya City Center has a spa and a garden.

Are there restaurants at or near ibis Surabaya City Center?

Yes, Taste Restaurant offers al fresco dining and international cuisine.

What's the area around ibis Surabaya City Center like?

Ibis Surabaya City Center is in Surabaya Center, a short 8-minute walk from Tunjungan Plaza and 16 minutes' walk from Surabaya Plaza Shopping Mall.

Have a question?

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ibis Surabaya City Center Reviews

8.4

Very good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Verified review

10/10 Exceptional

Close to malls and restaurants, Ibis is located in the city center so I was able to explore and walk around. The facilities are great and offers breakfast as well. Very clean and definitely worth the stay.
Verified review

8/10 Very good

Nice hotel to stay in the middle of the Surabaya City. Near shopping malls. Clean hotel with great breakfast.
Verified review

8/10 Very good

Excellent

Comfortable hotel, and after a long day travelling, we did not want to search outside for a meal, and ate here, food was very good, and also excellent choice of drinks
Verified review

8/10 Very good

It was great for the value. Easy location close to mall and train station. Some amenities seems dated and need of repair. Overall comfortable and convienent! Friendly staff and security!
Verified review

10/10 Exceptional

SURABAYA FEBRUARY 2024

Nice hotel in a good location in the centre of Surabaya. Good price and breakfast was included. Staff were all very helpful and very friendly.
Verified review

10/10 Exceptional

This property area is good. Walk 5 mins to one of the shopping mall.
Verified review

8/10 Very good

It’s a nice hotel, nice location.It is absolutely no problem for coming back next time!
Verified review

10/10 Exceptional

Great stay in Surabaya. Will definitely stay there again.
Verified review

6/10 Good

Average room. Staff were friendly.
Verified review

10/10 Exceptional

Great place that was very central & close to Tunjungan Plaza
Verified review

8/10 Very good

Can use a new set of pillows, as the ones used in the room is quite hard to sleep on
Verified review

10/10 Exceptional

Clean and affordability
Verified review

8/10 Very good

Standard of bath towels could be improved as they looked old and not well-cleaned. Would be good if there had been a mini fridge in the room.
Verified review

6/10 Good

The hotel is well maintained, friendly staffs but most can't speak foreign language like English or Mandarin.
Verified review

8/10 Very good

Towels a bit old
Verified review

10/10 Exceptional

親切なスタッフ
Verified review

6/10 Good

泊まるだけのリーズナブルなホテルをお探しなら良いです。立地も悪くないです。 朝食はバラエティに富んでます。味は普通です。
Verified review

10/10 Exceptional

交通方便，價格合理。惟衛生清潔需要進一步增強。
Verified review

8/10 Very good

Sehr gut! Alles war stimmig!!!
Verified review

8/10 Very good

For improvement

Staff was sweeping during my lunch time (12:00-13:00) at restaurant. Cleaning up is good but better not to do during customers' breakfast/lunch/dinner time.
Verified review

10/10 Exceptional

Staffs all are good in English snd friendly helpful.
Verified review

10/10 Exceptional

空港からの送迎をしていただき、 ホテルフロント、ラウンジ等のスタッフの方々皆さんが親切な対応してくださいました。 機会があったらまた宿泊したいと思います。
Verified review

10/10 Exceptional

Great location!

Nice and affordable place to stay for business trip. Location is outstanding, in Surabaya City Centre.
Verified review

10/10 Exceptional

Beau séjour!

Très bon buffet déjeuner, personnel souriant et accueillant, transport vers aéroport abordable, connexion internet excellente, Allez y vous ne saurez pas déçu!
Verified review

8/10 Very good

職員主動，整體設施完善，附近有商場購物點