Guests
All properties in Kwai Chung, New Territories, Hong Kong SAR

Dorsett Tsuen Wan, Hong Kong

4-star hotel with 1 restaurants, connected to the convention centre, near Shing Mun Country Park

  • Free WiFi

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Property renovations and closures

  • This property is closed from May 12 2022 to July 31 2022 (dates subject to change).

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Family Suite with Sofa Bed - Living Area
  • Outdoor Pool
Outdoor Pool. Image 1 of 93.
1 / 93Outdoor Pool
28 Kin Chuen Street, Kwai Chung, Hong Kong SAR
7.8.Good.
  • cleanliness ,service ,property condition ,amenities

    Oct 29, 2019

  • I enjoyed my stay at this Hotel. I think overall: Breakfast 10/10 Room 8/10 Shower 9…

    May 28, 2019

See all 1,218 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Quiet
Transport options
Safe
Walkable
Convenient

The following facilities are closed seasonally each year. They will be closed from 01 November to 31 March:
  • Swimming pool
    • Parking available
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 546 guestrooms
    • Daily housekeeping
    • Restaurants
    • Breakfast available
    • Seasonal outdoor pool
    • Fitness centre

    For families

    • Children's pool
    • Playground on site
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)
    • Television

    What’s around

    • Heart of Kwai Chung
    • Shing Mun Country Park - 35-min walk
    • Harbour City - 7.2 mi / 11.6 km
    • Hong Kong Disneyland - 10 mi / 16.1 km
    • AsiaWorld-Expo - 14.9 mi / 23.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room
    • Deluxe Room

    What’s around

    Landmarks

    • Heart of Kwai Chung
    • Shing Mun Country Park - 35-min walk
    • Harbour City - 7.2 mi / 11.6 km
    • Hong Kong Disneyland - 10 mi / 16.1 km
    • AsiaWorld-Expo - 14.9 mi / 23.9 km

    Getting around

    • Hong Kong International Airport (HKG) 25-min drive
    • Shenzhen (SZX-Shenzhen Intl.) 64-min drive
    • Hong Kong Tai Wo Hau Station 7-min walk
    • Hong Kong Kwai Hing Station 12-min walk
    • Tsuen Wan Station 18-min walk
    map
    See on map
    28 Kin Chuen Street, Kwai Chung, Hong Kong SAR

    At a glance

    Hotel size

    • This hotel has 546 rooms
    • This hotel is arranged over 19 floors

    Arriving/leaving

    • Check-in time 2 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Children's club*

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • On-site self-parking (HKD 720 per day)
    • On-site valet parking (HKD 720 per day)
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Coffee shop/cafe
    • Room service (during limited hours)
    • Free reception

    Things to do

    • Outdoor seasonal pool
    • Children's pool
    • Fitness facilities
    • Playground on site

    Working away

    • Business centre
    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Porter

    Facilities

    • Year Built – 2014
    • Lift
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Television in common areas

    Accessibility

    • In-room accessibility
    • Assistive listening devices available

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board (on request)

    Freshen up

    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Hotel Restaurant – This restaurant specialises in international cuisine.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • Deposit: HKD 500.00 per day

    Optional extras

    • Buffet breakfast is offered for an extra charge of HKD 148.5 for adults and HKD 148.5 for children (approximately)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • Supervised childcare is available for an extra charge
    • Babysitting is available for an extra charge
    • Children's club access is available for an extra charge

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • Self-parking costs HKD 720 per day
    • Valet parking costs HKD 720 per day

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • The seasonal pool is open from April to November

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Policies

    This property accepts credit cards and cash.

    Also known as

    • Dorsett Tsuen Wan Hong Kong Hotel
    • Dorsett Tsuen Wan Hong Kong
    • Dorsett Tsuen Wan Hong Kong
    • Dorsett Tsuen Wan, Hong Kong Hotel
    • Dorsett Tsuen Wan, Hong Kong Kwai Chung
    • Dorsett Tsuen Wan, Hong Kong Hotel Kwai Chung
    • Dorsett Tsuen Wan, Hong Kong
    • Dorsett Tsuen Wan Hong Kong
    • Dorsett Tsuen Wan, Hong Kong Hotel
    • Dorsett Tsuen Wan, Hong Kong Kwai Chung
    • Dorsett Tsuen Wan, Hong Kong Hotel Kwai Chung

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Dorsett Tsuen Wan, Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property is closed from 12 May 2022 to 31 July 2022 (dates subject to change).
    • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes. Self-parking costs HKD 720 per day. Valet parking costs HKD 720 per day.
    • Yes, there's a seasonal outdoor pool and a children's pool.
    • Sorry, neither pets nor service animals are allowed.
    • You can check in from 2 PM - midnight. Check-out time is noon.
    • Yes, Hotel Restaurant offers international cuisine. Nearby restaurants include Panda Cafe (12-min walk), Hanasenki (13-min walk) and Sammi Cafe (14-min walk).
    • Dorsett Tsuen Wan, Hong Kong has a seasonal outdoor pool and a fitness centre.
    7.8.Good.
    • 4.0.Fair

      not very good service loads of hookers around... never come to this place again

      4 night trip, Mar 26, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Staffs were very helpful & friendly . The shuttles are Perfect to get around easily. But you can also walk 6-7 mins to MTR thuo.

      5 night trip, Mar 15, 2019

      Verified Expedia guest review

    • 6.0.Good

      never return

      the tiolet was dirty after check in and there is NO full body mirror provided as it should be basic standard. However, the conceigere team was excellent and so professional while the front desk need a lot of improvement. For example, when im questioning about the room didnt got the full body mirror with the front desk and there were 2 japanese girls came down to inform their room key left in the room which they cant go in. Instead of asking the customer what name was registered, front desk wrote down the guest name and ask them to re-confirm. Shouldnt be the other way round??? The most surprisingly was the front desk provided the new key to the guest. shocking!

      on ki angel, 1 night trip, Mar 4, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      You need to walk or take a bus to go to shops or the nearest tube station. Not much restaurant nearby either. Room size is large and clean with a large TV. The hotel staff are responsive.

      23 night trip, Dec 7, 2018

      Verified Expedia guest review

    • 8.0.Very good

      If you want to take Shuttle bus, should booking in advence. Be prepare your own Internet because hotels' mobile phone signal is always lose.

      4 night trip, Dec 5, 2018

      Verified Expedia guest review

    • 8.0.Very good

      Spacious room and helpful staff. Breakfast line is ok but quite repetitive for 4-night stay.

      Theerapaks, 4 night trip, Dec 4, 2018

      Verified Expedia guest review

    • 8.0.Very good

      Our stay was very pleasant. The room wasn't the largest I've ever stayed in but was large enough for our purposes and had all the facilities that were advertised in advance. (Fridge, safe, TV, tea/coffee making facilities, bottled water replenished each day, excellent shower facility and en-suite toilet with complementary toiletries). Room and bathroom were very clean and towels, etc were changed every day, whether we hanged them on the hook/towel rail or not. The room isn't fitted with wardrobes but when I mentioned this after checking in, they promptly provided a portable clothes rail for hanging our clothes, as I didn't fancy living out of my suitcase for eight days. Rooms also have wi-fi which is free of charge and of good quality, though online sign on is required each 24hrs. We never used the dining facilities but they looked good and didn't appear to be too expensive. Reception and Concierge services are pleasant and professional, with the latter being invaluable on our last day, as we weren't flying out until 23:30 but they happily and securely looked after our suitcases until we left the hotel on the free shuttle bus to the Airport Rail Link at 19:25. The free shuttle buses run each day to a scheduled timetable, which can be booked through the concierge. There's a 7/11 store attached to the Hotel, which is very handy for small essentials and fridge stocking, and finally, the local area is safe and has a few restaurants within walking distance.

      Davis, 8 night romance trip, Nov 13, 2018

      Verified Hotels.com guest review

    • 8.0.Very good

      Spent a weekend there. Airport bus stops right outside the hotel. Hotel runs frequent free shuttle bus to Kwai Fong which is great for shopping. Staff are polite and helpful.

      M, 3 night trip, Nov 9, 2018

      Verified Expedia guest review

    • 8.0.Very good

      Frist day, My room is dirty. Have dirt at the counter/ Freedy phone / Dirt on bed. I feed back staff about this. Night 2 and 3 the room is very clean. I am appreciate for this action. Thank you all.

      Pairy, 3 night trip, Oct 19, 2018

      Verified Expedia guest review

    • 6.0.Good

      The location is not ideal, lots of tourists cause chaos in check-in and too noisy at the lobby. Room is a little small and has satin in the carpet. The pillow is too flat. Had problem with one of room key not working and water leaking from ceiling, staff responded and solved the problems quickly.

      3 night trip, Sep 29, 2018

      Verified Expedia guest review

    See all 1,218 reviews