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Wyndham Surabaya City Centre

Luxury hotel with spa, near Tunjungan Plaza

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Wyndham Surabaya City Centre puts you within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel.
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Restaurant
  • Connecting rooms available
  • Air-conditioning
£45
includes taxes & fees
28 Oct - 29 Oct

Room options

Showing 15 of 15 rooms
A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Twin Room

Exceptional
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds
A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Twin Room Smoking

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds
A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, and a mirror on the wall.

Deluxe King Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed
A hotel room with a large bed, a chair, a desk, and a television.

Deluxe Room, 1 King Bed, Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed
Room

Executive Twin Room

  • 49 sq m
  • Sleeps 2
  • 2 Single Beds
Room

Executive Twin Room Smoking

  • 49 sq m
  • Sleeps 2
  • 2 Single Beds
A hotel room with a large bed, a desk, a chair, a sofa, and a patterned carpet.

Executive King Room

  • 49 sq m
  • Sleeps 2
  • 1 King Bed
A hotel room with a large bed, a desk, a chair, a sofa, and a patterned carpet.

Executive Room, 1 King Bed, Smoking

  • 49 sq m
  • Sleeps 2
  • 1 King Bed
A modern hotel room with a sofa, armchair, ottoman, and a TV on the wall.

Suite Room

  • 89 sq m
  • Sleeps 2
  • 1 King Bed
A hotel room with a dining area, a sofa, a chair, a patterned carpet, and a chandelier.

Presidential Suite King Bed

  • 283 sq m
  • Sleeps 2
  • 1 King Bed
A hotel room with a large bed, two bedside tables with lamps, and a decorative headboard.

Superior King Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
A hotel room with a large bed, two bedside lamps, a decorative headboard, and a framed picture on the wall.

Superior Room, 1 King Bed, Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
A modern hotel room with a sofa, armchair, ottoman, and a TV on the wall.

Suite Room Smoking

  • 89 sq m
  • Sleeps 2
  • 1 King Bed
A hotel room with a bed, a desk, a chair, a mirror, and a cityscape view.

Deluxe Room, 1 King Bed (Grand)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Room

Deluxe Room, 1 Single Bed (Grand)

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
Jalan Basuki Rahmat No. 67-73, Surabaya, East Java, 60271

What's nearby

  • Sharp Bamboo Monument - 6 min walk - 0.6 km
  • Tunjungan Plaza - 8 min walk - 0.7 km
  • Grahadi - 8 min walk - 0.7 km
  • Surabaya Plaza Shopping Mall - 14 min walk - 1.2 km
  • Grand City Surabaya - 20 min walk - 1.7 km

Getting around

  • Surabaya (SUB-Juanda) - 38 min drive
  • Surabaya Pasar Turi Station - 8 min drive
  • Tandes Station - 23 min drive
  • Surabaya Gubeng Station - 26 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪Pagi Sore - ‬4 min walk
  • ‪Black Owl - ‬1 min walk
  • ‪Sadang Korean Bbq - ‬4 min walk
  • ‪Dapur Desa (Cabang Surabaya) - ‬1 min walk
  • ‪Warkop Cak Man TGS - ‬2 min walk

About this property

Wyndham Surabaya City Centre

  • Wyndham Surabaya City Centre puts you within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel.

At a glance

Hotel size

    • 292 rooms
    • Arranged over 26 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 17
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Parking

    • Free on-site self-parking
    • Free on-site valet parking

Off-site

    • Area shuttle*

Other information

    • Designated smoking area (fines apply)

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Wyndham Surabaya City Centre Reviews

8.4

Very good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Verified review

10/10 Exceptional

I loved it everyone was kind and very attentive to my needs. Even going as far as to open all doors for me. It was a wonderful experience I am glad I stayed.
Verified review

8/10 Very good

Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows.
Verified review

6/10 Good

I stayed for seven nights. Bathroom cleanliness was horrible especially the shower. The only thing that is clean in the room is the bed. Staff are amazing though.
Verified review

10/10 Exceptional

Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either.
Verified review

6/10 Good

Hotel was ok overall, except for minor faults in the cleanliness and the facility (bathroom). However, the problem was the loud music from outside. Perhaps, there is a club of some sort. The music was blaring all night, which made it very difficult to have a sound sleep. I strongly think the hotel management should manage this problem for the potential hotel guests.
Verified review

4/10 Fair

Hotel Reception Problem

Check in process was long, because hotel staff asked for hotel voucher, and there was no information about breakfast. The next morning, hotel staff informed guide that no breakfast included. They should have informed guide at the time of check in - so we could decide whether we had breakfast at the hotel or outside. Not Recommended to book this hotel online in the future, as there were a lot miscommunication occurred.
Verified review

2/10 Poor

Terrible service from the staff. Not trained properly to handle situations and they told me to go ahead to complain to their management. Rude and very unprofessional. With the price, there are many other hotels around the area thats worth your money.
Verified review

6/10 Good

Secara umum masih ok tapi wallpaper tembok pada kusam dan banyak tambelan....toilet kamar juga ada bau kurang enak...
Verified review

10/10 Exceptional

Nice hotel, Great Staff
Verified review

4/10 Fair

It didn't feel like a 5* hotel. 5/10 points.

Good vibes, but the condition is not really good. The water in the sink didn't flow away properly. Also we requested for a room with a view on the city, but didn't get it. After asking the reception a second time, we still did not get it, even though there was availabilities as shown on hotels.com. Hmmmmm... Also the breakfast was very poor. However: It wasn't bad stay, but we def expected more from a 5* hotel.
Verified review

10/10 Exceptional

Very nice hotel, Great staff, will book again once I am in the area again, hopefully Expedia fixes my account by then!
Verified review

10/10 Exceptional

Nice Wyndham hotel that was previously the 5 Star Pullman City Centre Surabaya.
Verified review

10/10 Exceptional

Near to a major shopping centre. Staff are very friendly and accommodating
Verified review

10/10 Exceptional

Wonderful Stay

I stayed in this hotel for my birthday trip. The staffs are very helpful to assist every demands that my husband requested to prepare some birthday surprises. The room is spacious, clean and well equipped. Very good value for such price. The location is in the heart of Surabaya which eases our mobility. We are happy with our stay here.
Verified review

8/10 Very good

Good location. Value for money. Really comfortable bed
Verified review

10/10 Exceptional

The service was great!!! The people were always ready to serve their customers so admirable
Verified review

8/10 Very good

アメニティーは超ミニマム。ドリンクバー、スナック等は無し。備え付けのドライヤーも使い物になりません。 まあ、そこにあまりこだわらなければ、お部屋は綺麗ですし、スタッフは親切なので総合的に良かったです。
Verified review

8/10 Very good

Bon hôtel

Grand hôtel très bien tenu avec une piscine agréable. Attention aux chambres supérieures qui n'ont pas de fenêtres...
Verified review

8/10 Very good

good location and excellent price plus very good room
Verified review

8/10 Very good

Review of Wyndham Surabaya

WYNDHAM Surabaya is very well located in the heart of the city. I like the facilities and also within several minutes walking distance to one of the nicest malls. Room is generally spacious and comfortable
Verified review

8/10 Very good

Good service

Very good service to hotel guest! I was not feeling well this evening so my HB went to ask for in-house doctor but they dont gave one. Instead the duty manager arranged his guy sent us to the nearest hospital, acted as translater, waited n brought us back safely to hotel.
Verified review

10/10 Exceptional

윈덤호텔

조용하고 편리해서 좋았슴.
Verified review

8/10 Very good

Nice business hotel. Comfortable room @ good value

Good overall. Great breakfast, great staff. Executive class room was very nice. Location is awkward, having to go several blocks for shopping an restaurants. City touring opportunities are limited.
Verified review

10/10 Exceptional

Best 4stars hotek in surabaya

Everything is okay. That was my 2nd visit, our children wants to visit again another time.
Verified review

10/10 Exceptional

Great hotel in great location

Just one night for business, met very friendly staffs and heloful. Unfortunately internet conbection is terribly hard to set, disconbection happened most of the time .