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Wyndham Surabaya City Centre

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Wyndham Surabaya City Centre is a great choice for a stay in Surabaya. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel.
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Restaurant
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 9 meeting rooms
  • Area shuttle
  • 24-hour front desk

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
£46
includes taxes & fees
10 Oct - 11 Oct

Why we love this property

Work and play perfection
City centre business district hotel with nine meeting rooms and a business centre. Guests can unwind at the full-service spa and health club.
Spa escape sanctuary
A full-service spa, massage therapy, and relaxation-focused sauna await at this hotel. The health club and fitness room complete this wellness journey.
Sleep in luxury
Guestrooms at this luxury hotel feature premium bedding for a restful night. Guests can enjoy 24-hour room service and convenient minibars.

Room options

Showing 18 of 18 rooms
A hotel room with a dining area, a sofa, and a patterned carpet.
A hotel room with a sofa, armchair, ottoman, and a flat-screen TV mounted on the wall.
A hotel room with a large bed, a bedside table, a mirror, and a cityscape view on the wall.
A modern bathroom with a large bathtub, a glass-enclosed shower, and a walk-in closet.

Suite

  • Sleeps 2
  • 1 King Bed
A hotel room with two beds, a desk with a lamp, a chair, and a window with curtains.
A hotel room with two beds, a bedside table with a lamp, a phone, and a wall-mounted artwork.
A hotel room with a large bed, two bedside lamps, a chair, a sofa, and a patterned carpet.
A hotel room with a checkered wall, a sofa with patterned cushions, a glass coffee table, and a large window with curtains.

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds
A modern bathroom with a glass-enclosed shower, a large bathtub, and a vanity with a sink and mirror.
A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.
Room
A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Deluxe King Accessible Room

  • Sleeps 3
  • 1 King Bed
A modern hotel bathroom with a large bathtub, a round sink, and a mirror.
A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.
A hotel room with two beds, a large mirror, a bedside table with a lamp, and a view of the bathroom.
A hotel room with a bed, a side table with a bottle and flowers, a lamp, and a patterned carpet.

Deluxe Twin Room

Exceptional
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds
A modern hotel bathroom with a large bathtub filled with red pebbles, a separate sink, a glass shower enclosure, and a bed visible through the glass.
A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.
A hotel room with two beds, a large mirror, a bedside table with a lamp, and a view of the bathroom.
A hotel room with a bed, a side table with a bottle and flowers, a lamp, and a patterned carpet.

Deluxe Twin Room Smoking

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds
A modern bathroom with a large sink, toilet, and walk-in shower.
A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, and a mirror on the wall.
A hotel room with a large bed, a bedside table with a lamp, a glass table with a plate of food, a mirror, and a TV mounted on the wall.
A hotel room with a large bed, a bedside table with a lamp, a glass table with a plate of food, a mirror, and a TV on the wall.

Deluxe King Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a large sink, toilet, and walk-in shower.
A hotel room with a large bed, a chair, a desk, and a television.
A hotel room with a large bed, a bedside table with a lamp, a glass table with a plate of food, a mirror, and a TV mounted on the wall.
A hotel room with a large bed, a bedside table with a lamp, a glass table with a plate of food, a mirror, and a TV on the wall.

Deluxe Room, 1 King Bed, Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a large freestanding bathtub, a glass-enclosed shower, and a marble vanity.
Room
A hotel room with two beds, a bedside table with a lamp, and a wall-mounted artwork.
A hotel room with a large bed, two bedside lamps, a chair, a sofa, and a patterned carpet.

Executive Twin Room

  • 49 sq m
  • Sleeps 2
  • 2 Single Beds
A modern bathroom with a large freestanding bathtub, a glass-enclosed shower, and a marble vanity.
Room
A hotel room with a large bed, two bedside lamps, a chair, a sofa, and a patterned carpet.
A hotel room with two beds, a desk with a lamp, a chair, and a large mirror on the wall.

Executive Twin Room Smoking

  • 49 sq m
  • Sleeps 2
  • 2 Single Beds
A modern bathroom with a glass-enclosed shower, a toilet, and a freestanding bathtub.
A hotel room with a large bed, a desk, a chair, a sofa, and a patterned carpet.
A hotel room with a large bed, two bedside tables with lamps, a sofa, a desk with a TV, and a wooden floor.
A hotel room with a large bed, a desk, a television, and a view of the city.

Executive King Room

  • 49 sq m
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a glass-enclosed shower, a toilet, and a freestanding bathtub.
A hotel room with a large bed, a desk, a chair, a sofa, and a patterned carpet.
A hotel room with a large bed, two bedside tables with lamps, a sofa, a desk with a TV, and a wooden floor.
A hotel room with a large bed, a desk, a television, and a view of the city.

Executive Room, 1 King Bed, Smoking

  • 49 sq m
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a freestanding bathtub, a glass-enclosed shower, and a seating area with a sofa and a small table.
A modern hotel room with a sofa, armchair, ottoman, and a TV on the wall.
A modern hotel room with a sofa, armchair, ottoman, and a coffee table. There is a large window with curtains, a chandelier, and a painting on the wall.
A hotel room with a large bed, a bedside table, a mirror, and a cityscape painting on the wall.

Suite Room

  • 89 sq m
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a glass-enclosed shower, a toilet, and a sink with a mirror.
A hotel room with a dining area, a sofa, a chair, a patterned carpet, and a chandelier.
A hotel room with a large bed, two bedside lamps, a chair, a sofa, and a patterned carpet.
A hotel room with a sofa, a bed, a TV, a nightstand, and a patterned carpet.

Presidential Suite King Bed

  • 283 sq m
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a large freestanding bathtub, a glass-enclosed shower, and a marble vanity.
A hotel room with a large bed, two bedside tables with lamps, and a decorative headboard.
A hotel room with a large bed, two bedside lamps, a decorative headboard, and a framed picture on the wall.
A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a decorative headboard.

Superior King Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a large freestanding bathtub, a glass-enclosed shower, and a marble vanity.
A hotel room with a large bed, two bedside lamps, a decorative headboard, and a framed picture on the wall.
A hotel room with a large bed, two bedside lamps, a decorative headboard, and a framed picture on the wall.
A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a decorative headboard.

Superior Room, 1 King Bed, Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a freestanding bathtub, a glass-enclosed shower, and a seating area with a sofa and a small table.
A modern hotel room with a sofa, armchair, ottoman, and a TV on the wall.
A modern hotel room with a sofa, armchair, ottoman, and a coffee table. There is a large window with curtains, a chandelier, and a painting on the wall.
A hotel room with a large bed, a bedside table, a mirror, and a cityscape painting on the wall.

Suite Room Smoking

  • 89 sq m
  • Sleeps 2
  • 1 King Bed
A modern hotel bathroom with a large bathtub filled with red pebbles, a separate sink, a glass shower enclosure, and a bed visible through the glass.
A hotel room with a bed, a desk, a chair, a mirror, and a cityscape view.
A hotel room with a large bed, a bedside table with a lamp, a glass table with a plate of food, a mirror, and a TV on the wall.
A hotel room with a large bed, a desk, a chair, and a view of the city.

Deluxe Room, 1 King Bed (Grand)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A modern hotel bathroom with a large bathtub, a round sink, and a mirror.
Room
Room
Room

Deluxe Room, 1 Single Bed (Grand)

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
Jalan Basuki Rahmat No. 67-73, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza - 8 min walk - 0.7 km
  • Grahadi - 8 min walk - 0.7 km
  • Surabaya Plaza Shopping Mall - 14 min walk - 1.2 km
  • Submarine Monument - 18 min walk - 1.6 km
  • Grand City Surabaya - 20 min walk - 1.7 km

Getting around

  • Surabaya (SUB-Juanda) - 38 min drive
  • Surabaya Pasar Turi Station - 8 min drive
  • Tandes Station - 23 min drive
  • Surabaya Gubeng Station - 26 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪Pagi Sore - ‬4 min walk
  • ‪Black Owl - ‬1 min walk
  • ‪Sadang Korean Bbq - ‬4 min walk
  • ‪Warkop Cak Man TGS - ‬2 min walk
  • ‪Soto Ayam Kombes Pol M.Duriyat - ‬3 min walk

About this property

Wyndham Surabaya City Centre

  • Wyndham Surabaya City Centre is a great choice for a stay in Surabaya. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel.

At a glance

Hotel size

    • 292 rooms
    • Arranged over 26 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 17
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Parking

    • Free on-site self-parking
    • Free on-site valet parking

Off-site

    • Area shuttle*

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Working away

  • Business centre
  • 9 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Water dispenser
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 423500.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Property Registration Number 0220008491363
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre Surabaya
Surabaya Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre
Wyndham Surabaya City Centre Surabaya
Pullman Surabaya City Centre
Wyndham Hotel
Wyndham
Wyndham Surabaya City Centre
Wyndham Surabaya City Surabaya
Wyndham Surabaya City Centre Hotel
Wyndham Surabaya City Centre Surabaya
Wyndham Surabaya City Centre Hotel Surabaya

Frequently asked questions

Does Wyndham Surabaya City Centre offer free cancellation for a full refund?

Yes, Wyndham Surabaya City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wyndham Surabaya City Centre?

Yes, there's an outdoor pool.

Are pets allowed at Wyndham Surabaya City Centre?

Sorry, pets aren't allowed.

Is parking offered on site at Wyndham Surabaya City Centre?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Wyndham Surabaya City Centre?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Wyndham Surabaya City Centre and nearby?

Wyndham Surabaya City Centre has a spa and an outdoor pool, as well as a health club.

Are there restaurants at or near Wyndham Surabaya City Centre?

Yes, there's an on-site restaurant.

What's the area around Wyndham Surabaya City Centre like?

Wyndham Surabaya City Centre is in Surabaya Center, a short 5-minute walk from Tunjungan Plaza and 14 minutes' walk from Surabaya Plaza Shopping Mall.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Wyndham Surabaya City Centre Reviews

8.4

Very good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Verified review

8/10 Very good

Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows.
Verified review

6/10 Good

I stayed for seven nights. Bathroom cleanliness was horrible especially the shower. The only thing that is clean in the room is the bed. Staff are amazing though.
Verified review

10/10 Exceptional

Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either.
Verified review

6/10 Good

Hotel was ok overall, except for minor faults in the cleanliness and the facility (bathroom). However, the problem was the loud music from outside. Perhaps, there is a club of some sort. The music was blaring all night, which made it very difficult to have a sound sleep. I strongly think the hotel management should manage this problem for the potential hotel guests.
Verified review

4/10 Fair

Hotel Reception Problem

Check in process was long, because hotel staff asked for hotel voucher, and there was no information about breakfast. The next morning, hotel staff informed guide that no breakfast included. They should have informed guide at the time of check in - so we could decide whether we had breakfast at the hotel or outside. Not Recommended to book this hotel online in the future, as there were a lot miscommunication occurred.
Verified review

2/10 Poor

Terrible service from the staff. Not trained properly to handle situations and they told me to go ahead to complain to their management. Rude and very unprofessional. With the price, there are many other hotels around the area thats worth your money.
Verified review

10/10 Exceptional

Nice hotel, Great Staff
Verified review

4/10 Fair

It didn't feel like a 5* hotel. 5/10 points.

Good vibes, but the condition is not really good. The water in the sink didn't flow away properly. Also we requested for a room with a view on the city, but didn't get it. After asking the reception a second time, we still did not get it, even though there was availabilities as shown on hotels.com. Hmmmmm... Also the breakfast was very poor. However: It wasn't bad stay, but we def expected more from a 5* hotel.
Verified review

10/10 Exceptional

Very nice hotel, Great staff, will book again once I am in the area again, hopefully Expedia fixes my account by then!
Verified review

10/10 Exceptional

Nice Wyndham hotel that was previously the 5 Star Pullman City Centre Surabaya.
Verified review

10/10 Exceptional

Near to a major shopping centre. Staff are very friendly and accommodating
Verified review

10/10 Exceptional

Wonderful Stay

I stayed in this hotel for my birthday trip. The staffs are very helpful to assist every demands that my husband requested to prepare some birthday surprises. The room is spacious, clean and well equipped. Very good value for such price. The location is in the heart of Surabaya which eases our mobility. We are happy with our stay here.
Verified review

8/10 Very good

Good location. Value for money. Really comfortable bed
Verified review

10/10 Exceptional

The service was great!!! The people were always ready to serve their customers so admirable
Verified review

8/10 Very good

アメニティーは超ミニマム。ドリンクバー、スナック等は無し。備え付けのドライヤーも使い物になりません。 まあ、そこにあまりこだわらなければ、お部屋は綺麗ですし、スタッフは親切なので総合的に良かったです。
Verified review

8/10 Very good

Bon hôtel

Grand hôtel très bien tenu avec une piscine agréable. Attention aux chambres supérieures qui n'ont pas de fenêtres...
Verified review

8/10 Very good

good location and excellent price plus very good room
Verified review

8/10 Very good

Review of Wyndham Surabaya

WYNDHAM Surabaya is very well located in the heart of the city. I like the facilities and also within several minutes walking distance to one of the nicest malls. Room is generally spacious and comfortable
Verified review

8/10 Very good

Good service

Very good service to hotel guest! I was not feeling well this evening so my HB went to ask for in-house doctor but they dont gave one. Instead the duty manager arranged his guy sent us to the nearest hospital, acted as translater, waited n brought us back safely to hotel.
Verified review

10/10 Exceptional

윈덤호텔

조용하고 편리해서 좋았슴.
Verified review

8/10 Very good

Nice business hotel. Comfortable room @ good value

Good overall. Great breakfast, great staff. Executive class room was very nice. Location is awkward, having to go several blocks for shopping an restaurants. City touring opportunities are limited.
Verified review

10/10 Exceptional

Best 4stars hotek in surabaya

Everything is okay. That was my 2nd visit, our children wants to visit again another time.
Verified review

10/10 Exceptional

Great hotel in great location

Just one night for business, met very friendly staffs and heloful. Unfortunately internet conbection is terribly hard to set, disconbection happened most of the time .
Verified review

10/10 Exceptional

Excellent

Excellent
Verified review

10/10 Exceptional

Clean / Convenient / Safety /Friendly Staff

Wyndham surabaya is the hotel in the central of surabaya nearly a biggest shopping mall. The room of Wyndham is very clean all of the time to entering to the hotel has safety checks for safety. A crew members of hotel is very very nice and friendly by Indonesia hospitality the is my second time to stay here thx for welcome!