Hotel Universal

1.5 star property
Hotel convenient to Zócalo

Choose dates to view prices

Photo gallery for Hotel Universal

LCD TV, DVD player
Exterior
Standard Room, 1 Double Bed | View from room
Property amenity
Standard Room, 1 Double Bed | Free WiFi
In the heart of Mexico City, Hotel Universal offers a warm welcome with in-room WiFi and free self parking. Guests have praised the 24-hour front desk for its convenience and tour/ticket assistance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Free parking
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • DVD player
  • Lift
  • Cable TV service

Room options

Superior Room, 1 King Bed

Highlights

LCD TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

Highlights

LCD TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270

What's nearby

  • Alameda Central - 4 min drive - 3.3 km
  • Paseo de la Reforma - 4 min drive - 3.8 km
  • Palacio de Bellas Artes - 4 min drive - 4.0 km
  • Zócalo - 5 min drive - 4.0 km
  • Basilica of Our Lady of Guadalupe - 6 min drive - 4.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 14 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 44 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 68 min drive
  • Mexico City Buenavista Station - 11 min drive
  • Mexico City Fortuna Station - 24 min drive
  • Tlalnepantla de Baz Station - 29 min drive
  • Estacion F.C Hidalgo (destruida) Station - 3 min walk
  • Lagunilla Station - 14 min walk
  • Tlatelolco Station - 17 min walk

Restaurants

  • ‪Caldos de Gallina la Villa - ‬7 min walk
  • ‪Tortas don juan - ‬7 min walk
  • ‪Tortas Gigantes la Villa - ‬7 min walk
  • ‪Little Caesars Pizza - ‬4 min walk
  • ‪La kafeta - ‬7 min walk

About this property

Hotel Universal

Hotel Universal puts you a short five-minute drive from Paseo de la Reforma and Palacio de Bellas Artes. Guests will have free perks such as WiFi and self-parking. Also, Alameda Central and Monument to the Revolution are a short five-minute drive away. Public transportation is only a short walk: Estacion F.C Hidalgo (destruida) Station is 3 minutes and Lagunilla Station is 14 minutes.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 42 rooms

Arriving/Leaving

    • Check-in start time: 8:00 AM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 2 PM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • On-site carport and garage

Other information

    • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Cable TV channels

Home comfort

  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts cash.

Also known as

Hotel Universal Mexico City
Universal Mexico City
Hotel Universal Hotel
Hotel Universal Mexico City
Hotel Universal Hotel Mexico City

Frequently asked questions

Does Hotel Universal offer free cancellation for a full refund?

Yes, Hotel Universal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Universal?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Universal?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Universal?

Check-in start time: 8:00 AM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 2 PM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What's the area around Hotel Universal like?

Hotel Universal is a short 3-minute walk from Estacion F.C Hidalgo (destruida) Station and 11 minutes' walk from Tlatelolco Archaelogical Site.

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Hotel Universal Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

A good choice for a short stay
Alina, 3-night trip

10/10 Exceptional

Cheap, clean and near the airport
Cheap yet clean and in a good spot of town
Tyrus, 1-night trip

10/10 Exceptional

rbojr
clean comfortable great staff hot water
robert, 6-night trip

10/10 Exceptional

I really liked it, very affordable, convenient, very nice staff. I would stay there again.
Nathalie, 5-night trip

10/10 Exceptional

rbojr
clean comfortable excellent staff hot water
robert, 1-night trip

10/10 Exceptional

rbojr
amazing beautiful mexico city
robert, 7-night trip

10/10 Exceptional

The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value.
Ron, 1-night trip

8/10 Very good

rbojr
the bed was comfortable the water was hot i use mostly cold water the room was very hot exterior window has small opening the toilette leaks when flushed
robert, 7-night trip

2/10 Poor

Young woman hanging around roaming the halls late at night past 1am
Orville, 1-night trip

4/10 Fair

The staff was helpful. The bed was ok. The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
Doug, 1-night trip

10/10 Exceptional

Martha Beatriz, 1-night trip

6/10 Good

Josafat, 1-night trip

8/10 Very good

Daniel, 1-night trip

10/10 Exceptional

omar, 1-night trip

8/10 Very good

Ana Laura, 1-night trip

8/10 Very good

Bien todo. Resuelves
Elizabeth, 1-night trip

8/10 Very good

Katsuhisa, 2-night trip

10/10 Exceptional

LUIS FELIPE, 2-night trip

4/10 Fair

es un motel con baja calidad
ramon ferreiro, 3-night trip

8/10 Very good

En lo general bien
Rikardo, 1-night trip

8/10 Very good

El precio y el check in me resultaron muy convenientes para mi visita.
Gladys, 2-night trip

10/10 Exceptional

Siempre la atención es muy cálida
omar, 1-night trip

10/10 Exceptional

Muy padre
Pues a mi me agrado mucho muy tranquilo todo bien definitivamente si regresaría otra vez
Elvia, 1-night trip

8/10 Very good

Buen servicio buena ubicación lugar bastante cómodo para pasar una buena noche
Ismael, 1-night trip

6/10 Good

Para su precio la verdad está muy bien, lo único malo que ví es que al tener poca ventilación mi habitación había un olor feo
Ihosbanny, 6-night trip