The Knickerbocker Hotel

Amazing location and amazing staff. They can’t do enough for you. Be sure to visit the rooftop bar

Hotel was amazing. I booked the Deluxe Room a few months ago. The room was really nice but it's the same as the room option below. My friends stayed for an evening in the superior room. I am not sure how they can market the deluxe rooms as they are different sizes. I was originally checked in a deluxe room by a lift but it was smaller than the deluxe room given as an alternative. That room was bigger.. but where was the great shower? Overall the hotel is spotless and staff very helpful and attentive. Very central in Manhattan.

Given the wrong room to start with,a shabby little room that we were never ment to have... moved to a better room and they gave us a credit for a couple of breakfasts plus a drink in the bar!

I’ve stayed at this hotel several times and always liked it, but this visit was very disappointing. Check-in took over 30 minutes (they were swamped by a large group) and the room wasn’t ready despite it being after the check-in time of 3pm. The room (622) was also right by the elevators, and was very noisy - it was a Friday so folks were in party mode, but I don’t think they were even being that loud - there’s just no noise insulation for the rooms in that location. I asked for a late check out but couldn’t get one, despite not being able to access the room on time the day before! A very nice lady on the front desk did go above and beyond to try to make things better, so no bad things to say about the staff. It felt more like the system was working against them, and despite their best efforts, they couldn’t provide the seamless quality experience I had come to expect from this hotel.

great area and nice hotel