Calle Las Rosas, 4, Puerto de Santiago, Santiago del Teide, Tenerife, 38685
What's nearby
Playa Chica - 11 min walk
Oasis Los Gigantes Public Pool - 15 min walk
Los Gigantes Marina - 15 min walk
Los Gigantes Beach - 17 min walk
Arena Beach - 19 min walk
Getting around
Tenerife (TFS-Tenerife South) - 31 min drive
Santa Cruz de Tenerife (TFN-Tenerife North) - 82 min drive
La Gomera (GMZ) - 134 min drive
Restaurants
Tipsy Terrace - 8 min walk
La Pergola - 9 min walk
Poolbar, Barcélo Santiago - 10 min walk
Tapas y Mas Tapas - 19 min walk
La Bodeguita - 13 min walk
About this property
Ona el Marqués Resort
Ona el Marqués Resort is a great choice for a stay in Santiago del Teide. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar and a children's pool are offered, and in-room conveniences include washing machines and fridges. Fellow travellers like the helpful staff.
Languages
Dutch, English, French, German, Spanish
At a glance
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transport
Free off-site parking within 656 ft
Family friendly
Free cot/infant bed
Children's pool
Playground
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Cookware/dishes/utensils
Coffee/tea maker
Dining
Continental breakfast available for a fee daily 9:00 AM–noon: EUR 9.90 for adults and EUR 9.90 for children
1 restaurant
1 poolside bar and 1 bar
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Bath or shower
Hairdryer
Towels provided
Bidet
Free toiletries
Living spaces
Living room
Library
Entertainment
Flat-screen TV with satellite service
Pool or billiards table
Games room
DVD player
TV in a common area
Outdoor areas
Terrace
Laundry
Washing machine
Work spaces
Business centre
Computer station
Desk
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Lift
Designated smoking areas
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Safe
Iron/ironing board
Luggage storage
Blackout curtains
Safe at front desk
Front desk (limited hours)
Hair salon
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
124 rooms
Special features
Dining
On-site venue – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Optional extras
WiFi is available in guest rooms for EUR 5.00 per day (rates may vary)
Continental breakfast is offered for an extra charge of approximately EUR 9.90 for adults and EUR 9.90 for children
Renovations and closures
The following facilities or services will be unavailable from November 25 2024 to December 13 2024 (dates subject to change):
Dining venue(s)
The property will be renovating from 26 November 2024 to 2 December 2024 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the aparthotel will make every effort to minimise noise and disturbance.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Also known as
Ona el Marqués Resort Santiago del Teide
Ona el Marqués Resort
Ona el Marqués Santiago del Teide
Ona el Marqués
Ona El Marques Tenerife/Santiago Del Teide
Ona el qués tiago l Tei
Ona Marques Santiago Del Teide
Ona el Marqués Resort Aparthotel
Ona el Marqués Resort Santiago del Teide
Ona el Marqués Resort Aparthotel Santiago del Teide
Frequently asked questions
Does Ona el Marqués Resort offer free cancellation for a full refund?
Yes, Ona el Marqués Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ona el Marqués Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Ona el Marqués Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ona el Marqués Resort?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Ona el Marqués Resort?
Check-in start time: 4 PM; check-in end time: 8 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Ona el Marqués Resort and nearby?
Ona el Marqués Resort has an outdoor pool and an arcade.
Are there restaurants at or near Ona el Marqués Resort?
Yes, there's an on-site restaurant. The dining venue will be unavailable from 25 November 2024 to 13 December 2024 (dates subject to change).
Does Ona el Marqués Resort have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
What's the area around Ona el Marqués Resort like?
Ona el Marqués Resort is a short 11-minute walk from Tenerife Beaches and 15 minutes' walk from Oasis Los Gigantes Public Pool.
Ona el Marqués Resort Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Nov 2024
Lindsey
Lindsey, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Annabel
Annabel, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Martin
Martin, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
We always enjoy our stay at El Marques and have been returning year afte year.
Maureen
Maureen, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
Stayed here many times and quality of rooms and facilities always very high
Thomas
Thomas, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2024
Perfect for our family holiday. Beautiful setting and helpful staff. Thank you ❤️
Rebekah
Rebekah, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
These apartments are lovely. They are situated at the top of a VERY steep hill! Cab is only around 4 euros to reach the town. Save your legs....! Pool lovely, reception very helpful, breakfast basic and does the job.
michelle
michelle, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
Really relaxing stay. Had everything family needed.
Colin
Colin, 12-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Apr 2024
Been coming here for 35 years. Home from home. Love fully equipped kitchen, views and clean and perfect temperature swimming pool.
Kate
Kate, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Apr 2024
michelle
michelle, 8-night trip
Verified Hotels.com guest review
8/10 Very good
27 Mar 2024
Having been going to El Marques for a number of years now. We have always enjoyed our stay there.The only downside this year was the state of pool area when coming down first thing in morning. Sunbeds all over the place,where they had been left day before.The pool attendant never bothered to tidy pool area at all.Also there are no smoking signs for pool but we found people smoking ,using glass ashtrays which should be a no no.I understand that Spanish laws are different from ours regarding smoking but I think it is wrong especially as was mainly round children’s pool area. Also people were bringing bottles of beer to pool area which should not be allowed, the pool attendant never got out of his seat to check on these things.In previous years the pool attendants gave more attention to the upkeep of pool area.
Maureen
Maureen, 14-night trip
Verified Hotels.com guest review
6/10 Good
10 Mar 2024
Hotel facilities were really nice, though maybe a little outdated with quite old styling inside. Could be updated. Apartment was great with spacious upstairs and a nice bedroom with good air conditioning. Location was good within the resort walkable to local shops, bars and restaurants.
Our main issue was the room housekeeping, our room was only serviced once by the hotel in a week stay meaning we had to request extra towels. The reception was also not open 24 hours so had we been slightly later back to the room we wouldn’t have been able to shower!
Peter
Peter, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Mar 2024
Beautiful resort.
Andrea
Andrea, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Mar 2024
Great position. Had a super time, staff are very good
Sue
Sue, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Mar 2024
3 days here. Very good apartment, clean all you'd need even for longer stays
Tom
Tom, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Feb 2024
First class accommodation.
Stephen
Stephen, 21-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jan 2024
Property was as expected. Very well equipped with supermarket across the street. Would visit again.
Laura
Laura, 4-night romance trip
Verified Expedia guest review
8/10 Very good
23 Nov 2023
James
James, 14-night trip
Verified Expedia guest review
8/10 Very good
11 Jul 2023
Elizabeth
Elizabeth, 14-night trip
Verified Hotels.com guest review
8/10 Very good
6 Apr 2023
Lovely resort and very helpful staff
Ona El Marques is a lovely resort.We have been going there for many years now. Only downside this year was the apartment we were given had a raised balcony which we thought was quite dangerous as there was no barricade at edge of balcony and about a foot drop to the apartment level.
Maureen
Maureen, 14-night trip
Verified Hotels.com guest review
6/10 Good
6 Mar 2023
Helena S T
Helena S T, 2-night family trip
Verified Hotels.com guest review
6/10 Good
8 Feb 2023
We opted for the "plus " Room, room was ok, but the extras were not worth the money, you are supposed to have a minibar
Juan
Juan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Jan 2023
James
James, 14-night trip
Verified Hotels.com guest review
8/10 Very good
3 Dec 2022
Check-in/Check out very good, male receptionist very helpful with info on area. Apartment spacious and clean if a little dated, kitchen fully equipped, 2 bathrooms, large terrace. Swimming pool warm and plenty of sunbeds. Restaurant good. Very easy to get around on bus as stop 2 minutes away. Lidl 2 mins away. Would stay again.