Located in the heart of Innenstadt-West, Hotel Excelsior offers a warm welcome with a bar and WiFi. The helpful staff has left a lasting impression on previous guests, who rave about the overall value.
Reviews
7.87.8 out of 10
Good
Popular amenities
Bar
24/7 front desk
Parking available
Non-smoking
Free WiFi
Main amenities (6)
Daily housekeeping
Breakfast available
Self parking
Bar/lounge
24-hour front desk
Luggage storage
Feel at home (6)
Free cots/infant beds
Private bathroom
Daily housekeeping
Blackout curtains
Lift
Cable TV service
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Double Room
Standard Double Room
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
19 sq m
City view
Sleeps 3
1 Double Bed OR 2 Single Beds
View all photos for Family Room (4 Persons)
Family Room (4 Persons)
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
30 sq m
City view
Sleeps 4
2 Double Beds OR 4 Single Beds
View all photos for Standard Triple Room
Standard Triple Room
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
19 sq m
City view
Sleeps 3
3 Single Beds
View all photos for Family Room (5 Persons)
Family Room (5 Persons)
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
30 sq m
City view
Sleeps 5
4 Single Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
View all photos for Comfort Double Room
Comfort Double Room
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
22 sq m
City view
Sleeps 3
1 Double Bed OR 2 Single Beds
View all photos for Comfort Double Room (3 Persons)
Comfort Double Room (3 Persons)
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
22 sq m
City view
Sleeps 3
2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
Dortmund (DTZ-Dortmund Central Train Station) - 9 min walk
Dortmund Ostentor Station - 20 min walk
Westentor U-Bahn - 3 min walk
Unionstrasse U-Bahn - 7 min walk
Staedtische Kliniken U-Bahn - 7 min walk
Restaurants
Olafs - 3 min walk
Five Guys Dortmund Westenhellweg - 6 min walk
Bistrorant Sapori D'Italia - 1 min walk
Vabene - 5 min walk
BackWerk - 5 min walk
About this property
Hotel Excelsior
Hotel Excelsior puts you a short five-minute drive from Westfalenhallen and Signal Iduna Park. You can unwind with a drink at the bar/lounge, and to-go breakfast is available daily. Also, this hotel is within a short drive of Starlight Express Theater. The helpful staff and overall value get great marks from fellow travellers. The property is only a short walk to public transportation: Westentor U-Bahn is 3 minutes and Unionstrasse U-Bahn is 7 minutes.
Languages
English, German
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The check-in location differs from the property location; go to: [Hoher Wall 38]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 14.90 per day)
On-site parking is limited
Height restrictions apply for on-site parking
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Bar/lounge
Services
24-hour front desk
Luggage storage
Facilities
Built in 2014
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Special features
Dining
Lobby Bar – On-site bar.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately EUR 14.9 for adults and EUR 7.9 for children
Early check-in can be arranged for an extra charge of EUR 14.9 (subject to availability)
Late checkout can be arranged for an extra charge of EUR 14.9 (subject to availability)
Parking
Covered self-parking costs EUR 14.90 per day
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's outdoor lighting on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund
Frequently asked questions
Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Excelsior?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Excelsior?
Yes. Self-parking costs EUR 14.90 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Excelsior?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of EUR 14.9 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 14.9 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Excelsior?
No, this hotel doesn't have a casino, but Spielbank Hohensyburg (13-min drive) is nearby.
What's the area around Hotel Excelsior like?
Hotel Excelsior is in Innenstadt-West, a short 3-minute walk from Westentor U-Bahn and 4 minutes' walk from Dortmunder U.
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Hotel Excelsior Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Oct 2024
Value for money
Perfect stay - value for money!
Carsten
Carsten, 2-night trip
10/10 Exceptional
3 Oct 2024
Hotel was excellent and the staff were very friendly and very helpful I have not got anything bad to say about my stay at the hotel
Andrew
Andrew, 2-night trip
10/10 Exceptional
12 Aug 2024
Perfect spot, location for Dortmund town.
Stuart
Stuart, 2-night trip
10/10 Exceptional
26 Jun 2024
Great hotel, great location
Daniel
Daniel, 2-night trip
10/10 Exceptional
8 Jul 2024
Very clean
Friendly staff
Close to town centre
Tony
Tony, 3-night trip
8/10 Very good
11 Oct 2024
It was comfortable. The central station(dortmund Hbf) is within walking distance and the nearest metro station is right in front of the hotel.
Kazuhiro
Kazuhiro, 3-night trip
10/10 Exceptional
13 Oct 2024
In the centre, good breakfast.there was a small in the bathroom and the bathroom door was not closing
Peter
Peter, 2-night trip
10/10 Exceptional
8 Oct 2024
Price and Service top! I come back by oppurtunity
Julian
Julian, 2-night trip
8/10 Very good
2 Oct 2024
Good value for money but a bit dated.
Iain
Iain, 3-night trip
10/10 Exceptional
1 Aug 2024
Good hotell
Totally worth the cost.
Stefan
Stefan, 2-night trip
6/10 Good
4 Oct 2024
Grand reception area basic bedrooms,shower too small with plastic curtain, expensive price for basic accommodation
Robert
Robert, 2-night trip
8/10 Very good
19 Sept 2024
close to the centre
w.a.f.
w.a.f., 1-night trip
8/10 Very good
28 Sept 2024
The hotel is large and can accommodate a big group. The room was adequate and comfortable. Occasional noise coming from the street and the smell of pedestrians’ cigarette smoke. The front desk was friendly. Overall, the hotel looks old and feels old but is adequate for a couple of days stay.
CARLO
CARLO, 2-night trip
8/10 Very good
16 Jul 2024
Very grand hotel, if perhaps a little tired in places. Close to the station, so great from transport perspective.
Darren
Darren, 1-night trip
8/10 Very good
18 Aug 2024
Good hotel
Good location - close to the city centre and Dortmund Hbf train station.
No A/C in the room - it was very hot in the room.
Verified traveller
1-night trip
8/10 Very good
13 Jul 2024
Generally a nice hotel with good staff. Its location is superb with great restaurants and the town centre so close . Only minor problem was they have irons with no ironing boards .
Leon
Leon, 4-night trip
10/10 Exceptional
31 Jul 2024
Wonderful last minute find
What an amazing hotel. It is beautiful inside and out. Great customer service. Wonderfully large rooms and spacious bathrooms. Good range of hanging space. Would highly recommend you book at this hotel.
Natalie
Natalie, 1-night trip
4/10 Fair
30 Sept 2024
The room, bar and staff were all wonderful! The only issue i had was that the room was never cleaned so no fresh towels or toilet roll or bin emptied. Had to ask reception 3 times. Other than that it was good.
Adam
Adam, 3-night trip
8/10 Very good
24 Jul 2024
Was in a good location and the staff were helpful. Rooms were a bit outdated and the rooms were very hot, along with all 6 pillows in the room being poor. Overall a good experience and decent quality place for the price.
jacob
jacob, 3-night trip
6/10 Good
20 Sept 2024
Hotel was fairly clean, but as renovations were going on, there was a lot of materials laying about. Did not state on the website that renovations are going on.
Kalwinder Kaur
Kalwinder Kaur, 5-night trip
8/10 Very good
24 Jul 2024
Hotel staff were really nice, only issue i had was that on one of the rounds of housekeeping i was given a brown stained blanket 😨
Verified traveller
3-night trip
2/10 Poor
29 Sept 2024
The noise coming from the room next door until 6am was my worse experience ever in a hotel. You could hear every movement and conversation due to the thin walls.
Liam
Liam, 1-night trip
8/10 Very good
24 Jul 2024
Booked this property due to its proximity to Dortmund HBF. Great hotel for our needs, could benfit with air conditioning in the bedrooms, however i belive a refit is being undertaken. Massive bedroom, clean bathroom and excellent breakfast. Dortmund city centre is quite litrally across the road, so a great location for exploring the centre. This hotel is located on a very busy intersection (inner ring road) so please be aware when booking. Also 30 minute walk away from the Dortmund stadium!
Lesley
Lesley, 2-night trip
8/10 Very good
3 Sept 2024
Rooms were cleaned but tea/coffee supplies wasn't replenished at all over 4 days & no milk.
Emma
Emma, 4-night trip
2/10 Poor
22 Aug 2024
Inchecking was to long. Only 1. Person working. Bad place to put a hotel! Didn’t feel safe