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Utuhina Hot Springs Lodge

Rotorua lodge with outdoor pool

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Utuhina Hot Springs Lodge is a great choice for a stay in Rotorua. Guests can take a morning swim in at the outdoor pool, and the sauna makes for a relaxing end to the day.
Good

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Laundry facilities
  • Non-smoking

Main amenities (6)

  • Outdoor pool
  • Sauna
  • Self-serve laundry
  • Barbecue grills
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Microwave
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • BBQ(s)
  • Free self-parking

Room options

Showing 10 of 10 rooms

Standard Studio, Non Smoking, Kitchenette (Hunter Studio)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Studio, Non Smoking, Kitchenette (River view studio)

  • River view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Studio, Non Smoking (unit 2)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Suite, 2 Bedrooms, Non Smoking, Kitchen (2+ bed room family home)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 3 Single Beds

Standard Suite, Multiple Bedrooms, Non Smoking, Shared Bathroom (Lodge (2 stories house))

  • 30 sq m
  • Sleeps 14
  • 11 Single Beds

Economy Studio, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Suite, Multiple Bedrooms, Non Smoking, Kitchen (3+bed room family cottage)

  • 30 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Standard Suite, 2 Bedrooms, Non Smoking, Kitchen (2+ bed room cottage)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Standard Suite, 1 Bedroom, Non Smoking, Kitchen (1+ bed room cottage 5)

  • 20 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds and 1 Double Bed

Standard Suite, Multiple Bedrooms, Non Smoking, Kitchen (House)

  • 30 sq m
  • Sleeps 15
  • 9 Single Beds

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About the area

Map
99 Lake Road, Rotorua, 3010

What's nearby

  • Kuirau Park - 3 min walk - 0.3 km
  • Lake Rotorua - 8 min walk - 0.7 km
  • St. Faith's Anglican Church - 10 min walk - 0.8 km
  • Eat Street - 16 min walk - 1.4 km
  • Rotorua Central Mall - 2 min drive - 1.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Columbus Coffee - ‬14 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬11 min walk
  • ‪Izumi Japanese Restaurant - ‬15 min walk
  • ‪Poco. - ‬16 min walk
  • ‪The Fainting Goat - ‬17 min walk

About this property

Utuhina Hot Springs Lodge

  • Utuhina Hot Springs Lodge is a great choice for a stay in Rotorua. Guests can take a morning swim in at the outdoor pool, and the sauna makes for a relaxing end to the day.

At a glance

Hotel size

    • 14 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 8 PM
    • Check-out time is 10 AM

Special check-in instructions

    • The front desk is open daily from 2 PM - 8 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • An outdoor pool
  • Sauna

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Coffee/tea maker

Freshen up

  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Microwave

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Also known as

Utuhina Hot Springs Lodge Rotorua
Utuhina Hot Springs Lodge
Utuhina Hot Springs Rotorua
Utuhina Hot Springs
Utuhina Hot Springs Hotel Rotorua
Utuhina Hot Springs
Utuhina Hot Springs Lodge Lodge
Utuhina Hot Springs Lodge Rotorua
Utuhina Hot Springs Lodge Lodge Rotorua

Frequently asked questions

Does Utuhina Hot Springs Lodge offer free cancellation for a full refund?

Yes, Utuhina Hot Springs Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Utuhina Hot Springs Lodge?

Yes, there's an outdoor pool.

Are pets allowed at Utuhina Hot Springs Lodge?

Sorry, pets aren't allowed.

Is parking offered on site at Utuhina Hot Springs Lodge?

Yes, there's free self parking.

What are the check-in and check-out times at Utuhina Hot Springs Lodge?

Check-in start time: 2 PM; check-in end time: 8 PM. Check-out time is 10 AM.

What is there to do at Utuhina Hot Springs Lodge and nearby?

Utuhina Hot Springs Lodge has an outdoor pool and a sauna.

What's the area around Utuhina Hot Springs Lodge like?

Utuhina Hot Springs Lodge is a short 8-minute walk from Rotorua Hospital and 8 minutes' walk from Lake Rotorua.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Utuhina Hot Springs Lodge Reviews

6.4

Good

6.0

Cleanliness

7.4

Location

6.8

Staff & service

5.4

Property conditions & facilities
Verified review

10/10 Exceptional

Room was nice and big. Shelves under bathroom sink need a thorough clean and behind the radiator was quite dusty (I’m asthmatic) but other than that the room was great. The water gets really really hot in the shower but I imagine that the water in the hot springs heats the showers so just something to be aware of especially if you have a baby or young child with you.
Verified review

6/10 Good

The hot pool was just lovely and the room was very clean and tidy with some lovely curtains, linen and blankets. Unfortunately there are quite a few areas of disrepear in the room which could do with some fixing. Also perhpas looking into ensuring emergency meeting area informaiton is available in the room.
Verified review

4/10 Fair

Stay.

Wouldn’t stay there again because of the long term residents on the property which made our group feel unsafe. Wifi was advertised but it didn’t reach our area which was a problem for international travelers. Front desk were accommodating by giving us credit to top up data on the one NZ phone we had which was great. Would be a great cheap place to stay for 10+ people if it was a safer area.
Verified review

8/10 Very good

We were late to check in and staff was very accommodative. Much appreciated. Price for the stay was cheap and we know it comes with the tag. We got a bigger house instead of two rooms we actually booked. The house was untidy, had cockroaches. There was no hot water in the night from the point we checked in and came next morning. Heaters did not work, so gave us coupe of portable heaters. Overall, we were disappointed.
Verified review

2/10 Poor

Worst unexpected experience!!! The place was not clean at all, rubbish wasn’t cleared from the room, dirty bedspread, mouldy cupboard with cockroaches roaming, toilets closet really dirty with poo. I had to find another motel to stay as we couldn’t stand the uncleanliness. The lady at the site mentioned about refunding the amount which we haven’t received even after a week nor any further communication from their side.
Verified review

6/10 Good

It was good value for money. The staff were friendly. The bed and shower were good, the two essentials I required for the night. The room was warm. Tea and coffee were provided along with a jug to boil the water. Unfortunately there were no cups.
Verified review

8/10 Very good

Friendly staff, excellent location, linen clean, TV fiddly, shower needs attention
Verified review

2/10 Poor

The cockroaches the alcoholics the late night arguing
Verified review

4/10 Fair

Loved the hot pool.. was the only highlight of our stay here.. Motel has great potential but is unfortunately run down & requires renovation & a lot of maintanance..
Verified review

6/10 Good

Price was right. But the place was under construction and work started early morning with power tools right next to the door. Old building so i guess it was just ok.
Verified review

4/10 Fair

Had 4 toilet rolls for 11 people over 3 days. Advertised with wifi and sky. None. Wifi was only in one villa. Cold. Had 2 five bar oil heaters to heat a 2 storey. Internal heating was not connected.
Verified review

8/10 Very good

MarkWest

Always great to enjoy natural pools
Verified review

4/10 Fair

To make sure sheets and bed linen are clean. We had blood on our pillow cases,and insects and ae cockroach in our bed. Used Sanitary pads and underwear by the heated pool.
Verified review

10/10 Exceptional

It was a great place stay. Close to the city centre and amenities. The hostess was very friendly and helpful. We will be back for sure.
Verified review

6/10 Good

Its ok value for money. Bed was good. I enjoy the outdoor pool but this motel is well past its use by date. Manageress was pleasant.
Verified review

6/10 Good

Very good location, very friendly, informative staff
Verified review

2/10 Poor

Toilet wouldnt stop flushing, the building was on a lean, light switch above bed was sparking and a fighting and screaming took place in the room next to us.. wont be back!
Verified review

10/10 Exceptional

I liked the feel of the property. Many say it’s a hole. I say not. I have been back again and will keep going back. A little TLC could be had. But adds to the character. And the helpful service staff make you over look this.
Verified review

6/10 Good

Instalações antigas e precisando de uma reforma, Organização e Limpeza aceitável, ponto positivo fica para a smartv que me permitiu assistir o Netflix !
Verified review

2/10 Poor

This property should be shut down. The worst part was the attitude of the female manager. Abusive to her partner and rude to customers. Premises disgusting. Room dirty. No milk. No carpark for me. Only one towel for two people. Shower didnt work. Refused to swap our room. Could hear yelling and loud traffic most of the night. Stayed one night of two booked only because we arrived to late to book elsewhere. Actually felt unsafe. Truly a harrowing experience and Im generally pretty easy to please.
Verified review

8/10 Very good

All good on time .nice swimming pool .hangi thing to do
Verified review

4/10 Fair

On arrival we were told they had no record of our booking they changed their minds when i showed them the Expedia voucher they then told us that they had booked another couple into our booked unit but gave us a bigger unit for the same price once we managed to open the main door which was jambed thru timber warp we found the floor sloped down the shower had mildew and on leaving we noticed there were cockroaches on the walls! Nobody was in recption so we left the unit open and popped key into their letterbox
Verified review

2/10 Poor

Mould in bathroom, with bugs coming out of the shower drain and was unable to rinse shampoo out of hair as water became increasingly scalding hot, tempering valve not working. No plug for hand basin meant could not have manual wash either. We checked out but payment had been made on booking, this place should be condemned! Guy we gave keys to knew of the issues yet they still advertise.
Verified review

2/10 Poor

The door to the unit was very difficult to open and close, the toilet water would not stop running, hinges on doors were loose and there were cockroaches.
Verified review

6/10 Good

Central location, fresh mineral small hot pool. Only 1 pool operating, not like pictures or any other indication online. It's obvious other pools have been unused for some time. If just replaced bathroom flooring & freshen up some of the paint in the bathroom, it would get a tidy rating. Reception guy was friendly and helpful. Nice warm room. Clean linen. I guess, overall, you pay for what you get / don't get!