Heeren By The River

2.5 star property
City centre hotel within walking distance of Jonker Street Night Market

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Photo gallery for Heeren By The River

Garden
Dining
Reception
Family Room | Desk, rollaway beds, free WiFi
Exterior
Along Jonker Walk, Heeren By The River offers a tranquil retreat with a rooftop terrace where you can unwind. Take advantage of in-room WiFi and stay informed with free newspapers while the multilingual staff assist you.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Rooftop terrace
  • Terrace
  • Air conditioning
  • Front desk safe
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Room

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 6
  • 2 King Beds

Premium Room

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
No 7&9, Lorong Hang Jebat, Malacca City, Malacca, 75200

What's nearby

  • Jonker Street Night Market - 1 min walk
  • Dataran Pahlawan Melaka Megamall - 6 min walk
  • Malacca River - 7 min walk
  • A Famosa - 8 min walk
  • Mahkota Parade Shopping Mall - 10 min walk

Getting around

  • Malacca Intl. Airport (MKZ) - 18 min drive
  • Kuala Lumpur International Airport (KUL) - 102 min drive

Restaurants

  • ‪Hard Rock Cafe Melaka - ‬1 min walk
  • ‪The Coffee JAR - ‬1 min walk
  • ‪Cendol Jam Besar - ‬2 min walk
  • ‪Lao Qian Ice Cafe - ‬1 min walk
  • ‪GravyBaby Melaka - ‬1 min walk

About this property

Heeren By The River

Heeren By The River features a rooftop terrace and puts you only steps from Jonker Street Night Market. Free perks include WiFi and self-parking. Also, this hotel is within a short 10-minute walk of Dataran Pahlawan Melaka Megamall.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 11 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • There is no front desk at this property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50.00 per stay

Children & extra beds

  • Rollaway beds are available for MYR 40.0 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards.

Also known as

Heeren River Hotel Malacca
Heeren River Hotel
Heeren River Malacca
Heeren River
Heeren By The River Hotel
Heeren By The River Malacca City
Heeren By The River Hotel Malacca City

Frequently asked questions

Does Heeren By The River offer free cancellation for a full refund?

Yes, Heeren By The River does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heeren By The River?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Heeren By The River?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Heeren By The River?

Check-in start time: 2 PM; check-in end time: 11 PM. Check-out time is noon.

What's the area around Heeren By The River like?

Heeren By The River is in Jonker Walk, a short 1-minute walk from Jonker Street Night Market and 6 minutes' walk from Dataran Pahlawan Melaka Megamall.

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Heeren By The River Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

fantastic hotel , fantastic location
was very happy with the hotel and the location , near the water , near the night market ,
GAD, 1-night trip

6/10 Good

I was comfortable.
1-night trip

8/10 Very good

Pleasant stay but lack toiletries
Overall stay was pleasant, except for the super high staircase steps which could hurt my knees when climbing. It was bad building structure to build each staircase step so high up. Also, hotel is rather stingy with their toiletries. They dun provide hand nor face towels nor toothbrushes etc. When I requested for an extra towel, I was told that the next day I could only have 1 new towel change since the today I had 3 towels. Wow....
2-night trip

8/10 Very good

Staff are helpful and friendly, always greet with a big smile 😀
1-night trip

6/10 Good

2-night trip

8/10 Very good

Best location
Fantastic location. Views of the river. Right opposite the Police Station. Across from Sid's Old English Pub. My suggestion is to upgrade to the best rooms. Standard rooms are a little bland with no views. Would stay again just because its well priced and in an excellent location. One minute walk to Jonker Street.
Jennifer, 2-night trip

8/10 Very good

女性におすすめです!
とても素敵なホテルでした。部屋のインテリアも良かったです。 立地もどこへ行にも便利でした。 ちなみに、マラッカセントラルからは、タクシーで20MRでした、
2-night trip

6/10 Good

Friendly and helpful staff. Nice location with easy access to all must-see places in Melaka. But run-down property with poor internet connection, low room quality (draining system, cracks and moisture on the wall, damp room, dull light)
Brian, 3-night trip

8/10 Very good

Reasonable price.
Average. Water pressure weak for bathing.
3-night trip

8/10 Very good

快適な空間
スタッフは皆フレンドリー、安心して泊まれました。シャワー溝から4センチくらいのムカデが出てきたのには驚きましたが。
Asuka, 1-night trip

2/10 Poor

The room was stuffy, air conditioner not working makes the situation even worse. The night staff didn’t believe the ac wasnt working without even checking it himself. Manage to change to a different room anyways. Next day during checkout, the receptionist told us that we havent paid for the room when actually expedia has collected our payments. During the arguement i showed the receptionist our prove of payment, suddenly she change her claims that it was only the rm2 tax wasnt paid yet. I wouldn’t recommend anyone staying at this place.
Kalbana, 1-night trip

8/10 Very good

Strategic location
Overall a very good stay. + : Strategic location, very near to Jonker Street. - : Unstable water pressure.
Low, 1-night trip

4/10 Fair

Nice hotel close to the river
Toilet pipe and shower need go fix..room 303 Nice room... Strategic location Friendly staff Nice view
Syafiq, 1-night trip

6/10 Good

街歩きに便利なロケーション
ジョンカーストリートの入り口から近くて便利でした。 1泊だけだったので何とかなりましたが、スリッパが無いのにホコリだらけだったり、洗面台に髪の毛が落ちてたり、バスルームの壁は掃除してるのかってくらい汚かった。 窓は採光レベルだったので、部屋が暗かった。 ドライヤー、歯ブラシはありません。
ぴよみ, 1-night trip

6/10 Good

Not a great value.
The place is a bit run down for the price. The biggest turn off is the water dispenser in the lobby with the sign "STAFF ONLY". Really? You won't let your guests refill their water bottles in the lobby of the hotel they're staying in?! The bathroom sink leaked. The wifi simply stopped working from 12am - 8am. The water pressure in the shower varies from medium to dripping. On the plus side, the location is great and the air conditioning is cold.

8/10 Very good

Wonderful Stay
Good location, friendly staff, spacious room but limited parking space.
Nur Rena, 1-night trip

4/10 Fair

"good location,but hotel is dirty"
stayed here with famil,hotel is in a good location but room floors look dirty and bathrooms cleanliness need to be improved.Room 101 is really musty and room 206 has clogged bathroom drain.they need to upgarded the floor boards in room 206 which is broken.
vas, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Basic comfort
For the price you pay, it is as good as it gets. Comfortable with basic needs covered. No in-room coffee/tea facility. No lifts/elevators either. So be prepared to walk up to flights of stairs if your room is on the second floor. If you're planning to drive there, parking is limited. Great location though for shopping on Jonker Street. Excellent pub called Sid's just across the road. Short walk to historical Stadhuys and the Fort.
Jacqueline, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Excellent location in front of Sids Pub/Jonkers
really bad 1)room 101 is super mouldy and musty with poor ventilation and had me sneezing. 2) overall cleanliness for bathroom and floors can be improved further. 3) room 206 floorboards are broken and bathroom water doesn't drain and forms a puddle. 5)limited parking 6) no breakfast really good 1)excellent location 2)excellent staff
Vas, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Strategic location near jonker walk
Good location, clean room Difficult for parking if not reserved in advance (20 rooms, 8 spots) Toilet floor is rough, weird to touch on feet
Darren, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Strategic location. Walking distance to places of interest. Just few step away from H&M, Jonker Walk, hard rock cafe. Room is nice, simple and clean. Staff were friendly and helpful. Would come back again
CL, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

The stay was good, staff is friendly n helpful. Check in was fast. Hotel cleanliness is good and everything work well in my room. The only problem is the steps up to the rooms which is steep. Guests with knee problems and heavy luggage is going to struggle up. Can they improve on it? Overall it's a good stay.
Ng, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Excellent location from where to start your day
This is a place close to everything, ideal if you are in Malacca for a short stay, planning to see as much as possible. Nice, clean, decent, not too fancy.
Carmen, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Good location but room condition needs improvement
The hotel is located conveniently at the heart of jonker street. It is very accessible to the local attractions. However the closet in the room is very old. A clearly visible layer of dust in the closet and there is a slight musty smell. The planks on the floor has not been maintain properly, it is protruded on some parts when you step onto it. Even though the bathroom is clean, the tap could not close properly and the water kept running.
1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Walking distance to main tourist attractions
Great location, friendly staffs and comfortable room. Parking also easy as their provided parking space just next to the hotel. But hotel not suitable if brings small kids, elderly and oku. Stairs are too steep. Overall was a good stay.
Mel, 1-night trip