As a family of 4, we thought the penthouse apartment would be a good option. Sadly this stay, after staying at 4 different Brown hotels on this trip, was a poor choice.
The room amenities listed did not really exist in what we booked. There was no room safe. the room was never serviced in the three nights we were there. Clean Towels were not available for over 24hrs. There were no cleaning products to wash the cups and mugs we used. All the crockery was chipped. The cutlery was a random Mish mash. There were no side tables next to the bed at all, which proved to be inconvenient. The residence property is not at the address provided. It was 6 buildings away, which is fine, but not the four flights of stairs and no lift! Although they took our luggage to the room, shlepping it down was not so easy.
While the breakfast at the Bobo hotel was good and the location convenient, we were so underwhelmed and disappointed after so many pervious great stays at Brown hotels.