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All properties in Siem Reap, Siem Reap Province, Cambodia

The Moon Residence & Spa

4-star hotel with spa, near Pub Street

  • Free WiFi and free parking
From
£129

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#100, st.267, Vihear chen Village, Siem Reap, Cambodia
9.4.Exceptional.
  • A beautiful paradise in the middle of the city! We absolutely loved our stay! While the…

    Nov 27, 2020

  • It was a lovely place to stay, the staff were very welcoming and helpful. It was great to…

    Mar 9, 2020

See all 128 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Quiet
Safe
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 22 guestrooms
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Free childcare

For families

  • Babysitting or childcare (free)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate bedroom
  • Separate dining area

What’s around

  • Heart of Siem Reap
  • Pub Street - 10-min walk
  • Angkor Night Market - 12-min walk
  • Royal Garden - 25-min walk
  • The Heritage Walk - 23-min walk
  • Angkor National Museum - 31-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Landmark King, Balcony, Garden View
  • Cabana Suite King Room, Balcony, Pool View
  • Landmark Twin, Balcony, Garden View
  • Family Connecting Room, Balcony, Garden View
  • Solo Landmark King, Garden View
  • Superior Double Room, Pool View

What’s around

Landmarks

  • Heart of Siem Reap
  • Pub Street - 10-min walk
  • Angkor Night Market - 12-min walk
  • Royal Garden - 25-min walk
  • The Heritage Walk - 23-min walk
  • Angkor National Museum - 31-min walk
  • Angkor Wat - 3.2 mi / 5.2 km
  • Floating Village - 5.8 mi / 9.4 km
  • Tonle Sap Lake - 8.6 mi / 13.8 km
  • Ta Prohm Temple - 9.1 mi / 14.7 km

Getting around

  • Siem Reap (REP-Siem Reap Intl.) 20-min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
map
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#100, st.267, Vihear chen Village, Siem Reap, Cambodia

At a glance

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Free babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Outdoor pool
  • Full-service spa
  • Free bicycles nearby
  • Mountain biking nearby

Working away

  • Business centre
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2013
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Visual alarms in hallways

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Khmer

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Things to enjoy

  • Separate dining area
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, La lune Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Small print

Also known as

  • Moon Residence Hotel Siem Reap
  • Moon Residence Hotel
  • Moon Residence Siem Reap
  • Moon Residence
  • The Moon Residence & Spa Hotel
  • The Moon Residence & Spa Siem Reap
  • The Moon Residence & Spa Hotel Siem Reap

Optional extras

Rollaway beds are available for USD 20.0 per night

Airport shuttle service is offered for an extra charge of USD 5 per room (one-way)

Airport shuttle service for children costs USD 0

Policies

Only registered guests are allowed in the guestrooms.

Children under 15 years old are not allowed in the spa without adult supervision.

This property does not have lifts.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Moon Residence & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spaces may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes. Nearby restaurants include Maharajah (7-min walk), Pot and Pan (7-min walk) and Yellow Mango Restaurant & Bar (8-min walk).
  • Yes, an airport shuttle is available. The charge is USD 5 per room one-way.
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Moon Residence & Spa also has spa services and a garden, as well as access to a nearby outdoor pool.
9.4.Exceptional.
  • 10.0.Exceptional

    Oasis

    Another beautiful stay at this wonderful hotel. Quiet, safe, friendly, clean oasis. Really wonderful staff.

    Robert, 1 night business trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Outstanding hotel and staff, highly recommend!

    We've spent 3 weeks travelling all around Cambodia with our teen daughter and this was by far our favourite hotel! It is an absolute gem, a peaceful haven within 10min walk of city centre and Pub street (we often walked in to town and then got a $2 tuk tuk home). It is pristinely clean and comfortable and the staff are like "a happy family" (their words) which shows in their superb customer service and eagerness to please. We stayed for 3 days each at the start and end of our trip, and it felt like coming home to return to staff who remembered us so warmly after 2.5 weeks away. Thank you so much, everyone for the most wonderful stay (especially to Phat in the bar/restuarant who was a perfect host, answering questions and explaining things to us and at the same time knowing when we wanted to be left alone for a while - Phat, you are amazing!)

    Janine, 3 night family trip, Jul 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The professionalism and friendliness of the entire staff...from reception to cook, to housekeeping, everyone was great. And our rooms were very comfortable.

    Wendy, 5 night family trip, Feb 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel is amazing place! The atmosphere is very comfortable, it is super clean and in a very good condition. The pool was excellent. The staff is very friendly and helpful. The breakfast is very good and they have very good coffee. We use the spa service, massage and it was also very good. I higly recommend this hotel

    3 night family trip, Feb 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was very nice and helpful. The room was spacious and clean. We enjoyed our stay.

    6 night romance trip, Feb 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Parental Approved

    Wonderful hotel. Staff very polite. Would stay here again . Location was walking distance to night life yet very quiet to get away from. My parents loved the hotel.

    4 night family trip, Jan 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exceptional hotel, staff and great location!

    Beautiful hotel. An oasis in a prefect location for exploring Siem Reap. Our stay was so relaxed, the rooms were so nice that we didn’t want to leave. Lovely pool, which we took full advantage of! Staff were attentive, friendly and there were no issues what so ever with an early check in. If you’re planning a trip to Siem Reap, you won’t be disappointed if you stay here.

    Lee, 3 night romance trip, Dec 19, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to the centre of Siem Reap. 10 min walk to Pub Street, Night Market and Artisans d'Angkor.

    2 night trip, Aug 6, 2018

    Verified Expedia guest review

  • 8.0.Very good

    ot

    Nice

    Robert, 2 night business trip, Sep 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    lent Place to Stay

    This is an unusual time to be in Siem Reap with the closing of hotels, restaurants, etc., and an unprecedented drop of 95%+ of tourism. On the onehand, selfishly, it was nice to have the temples and normally hectic streets to myself, on the other hand it was heartbreaking watching this city close, temporarily. I MUST thank the staff at Moon Residence and Spa for their hospitality and dedication to customer service. The website and photos are exactly spot-on. There are no surprises; what is advertised is what I got. The rooms are clean, modern and very comfortable with traditional Khmer design and furniture. The grounds are very well maintained, the pool is beautiful, the plants are well maintained and lovely. I have stayed in 5 different hotels over the years in Siem Reap and this by far was the most comfortable, clean and maintained. The breakfast is very good and fresh. The one dinner I had was also very good. The only negative was the sewage renovation on the street outside. But it is happening throughout the city. Mr. Soy, the General Manager was honest and helpful in difficult times. I thank him for the hospitality and wish them all the best on being able to re-open as soon as possible. I strongly recommend The Moon Residence and Spa (which I did not try) for your next stay.

    Daniel, 6 night trip, Mar 12, 2020

    Verified Hotels.com guest review

See all 128 reviews