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The Empress Hotel

4.0 star property
Beachfront hotel with restaurant, near Douglas Beach

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View from room
Front of property – evening/night
Panoramic Penthouse, Sea View | Beach/ocean view
Reception
Aerial view
In the heart of Douglas, The Empress Hotel offers a warm welcome with a breakfast buffet and beachfront dining. Enjoy dry cleaning services, unwind in the garden or explore nearby Palace Casino and Gaiety Theatre. With free WiFi, luggage storage, helpful staff have made previous guests feel at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The current price is £97
includes taxes & fees
20 Mar - 21 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Double or Twin Room, 1 Bedroom, Sea View

Executive Double or Twin Room, 1 Bedroom, Sea View | Desk, blackout curtains, iron/ironing board, free WiFi

Executive Double or Twin Room, 1 Bedroom, Sea View

Highlights

Heating
LED TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Sea View

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Double or Twin Room, 1 Bedroom, Sea View

Highlights

Heating
LED TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Panoramic Penthouse, Sea View

Panoramic Penthouse, Sea View | Games room

Panoramic Penthouse, Sea View

Highlights

Balcony
Heating
LED TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 49 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Sea View

Executive Suite, 1 Bedroom, Sea View | Desk, blackout curtains, iron/ironing board, free WiFi

Executive Suite, 1 Bedroom, Sea View

Highlights

Separate sitting area
Heating
LED TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Double or Twin Room

Highlights

Heating
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed | Property amenity

Classic Single Room, 1 Single Bed

Highlights

Heating
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Triple Room

Family Triple Room | Desk, blackout curtains, iron/ironing board, free WiFi

Family Triple Room

Highlights

Heating
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | Desk, blackout curtains, iron/ironing board, free WiFi

Executive Double Room, Sea View

Highlights

Heating
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Twin Room

Highlights

Heating
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Double Room

Highlights

Heating
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Central Promenade, Douglas, England, IM2 4RA

What's nearby

  • Douglas Beach - 1 min walk - 0.2 km
  • Palace Casino - 5 min walk - 0.5 km
  • Gaiety Theatre - 6 min walk - 0.6 km
  • Manx Museum - 13 min walk - 1.1 km
  • National Sports Centre - 4 min drive - 3.0 km

Getting around

  • Isle of Man (IOM) - 22 min drive
  • Douglas Ferry Station - 17 min walk

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬10 min walk
  • ‪The Woodbourne - ‬12 min walk
  • ‪Terrace Chippy & Diner - ‬12 min walk
  • ‪Victoria Grill - ‬15 min walk
  • ‪Sam Webbs - ‬7 min walk

About this property

The Empress Hotel

When visiting Douglas, The Empress Hotel is a great choice to consider. The piano bar is a great place to grab a drink, and guests looking for a bite to eat can visit The Brasserie Restaurant, which serves dinner and offers a beachfront location. Other highlights at this Victorian hotel include a snack bar/deli and a garden. Fellow travellers love the helpful staff and breakfast.

Languages

Bulgarian, English, Polish

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 164 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach
  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (2497 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

The Brasserie Restaurant – This beachfront restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Piano Bar – This beachfront piano bar serves lunch and dinner. Open daily.

Fees & policies

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per night
  • Rollaway beds are available for GBP 15.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Empress Hotel Douglas
Empress Douglas
The Empress Hotel Hotel
The Empress Hotel Douglas
The Empress Hotel Hotel Douglas

Frequently asked questions

Does The Empress Hotel offer free cancellation for a full refund?

Yes, The Empress Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Empress Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Empress Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Empress Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is 11 AM.

Is there an on-site casino at The Empress Hotel?

No, this hotel doesn't have a casino, but Palace Casino (5-min walk) is nearby.

What is there to do at The Empress Hotel and nearby?

The Empress Hotel has a garden.

Are there restaurants at or near The Empress Hotel?

Yes, The Brasserie Restaurant offers beachfront dining.

What's the area around The Empress Hotel like?

The Empress Hotel is on Douglas Beach, a short 5-minute walk from Palace Casino and 6 minutes' walk from Gaiety Theatre. The local area is walkable and popular for its beaches.

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The Empress Hotel Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Nice hotel
Pleasant hotel on Douglas sea front Parking across on the main road with an island parking disc
2-night trip

10/10 Exceptional

Very nice stay at the empress, nice improvements after the recent renovation.
Mark, 3-night trip

10/10 Exceptional

Great Spot
Great spot, very cool location on the seafront. Lovely staff, great breakfast and clean, well equipped rooms
Niamh, 2-night trip

10/10 Exceptional

Very nice place. People are great
Gino, 2-night trip

6/10 Good

Hotel is okay.
The stay was okay. The staff was nice. The hotel is pretty clean, just the rooms are a bit simple.
Everitt, 4-night trip

8/10 Very good

Clean and comfortable
I stay here when on the island for work as it’s a good location, good value and always clean. There’s also a comfortable bar and restaurant on site which I find great after a long day and breakfast is self serve and has good choice for a quick bite before heading out.
View from the front of the hotel looking out at the bay
Lloyd, 2-night trip

10/10 Exceptional

Food and service was excellent especially Darinka
Sandra, 3-night trip

8/10 Very good

Great location Spacious room. Ocean view Great stay
Greg, 2-night trip

10/10 Exceptional

Great time
All was excellent
Arthur, 3-night trip

10/10 Exceptional

loved staying here so pleasant room was lovely food excellent staff very good
Catherine, 3-night trip

8/10 Very good

Well located on the promenade. Small room but clean. Good breakfast buffet. Friendly staff.
Colleen, 2-night trip

10/10 Exceptional

nice
Neil, 3-night trip

8/10 Very good

We thoroughly enjoyed our stay, especially getting the chance to listen to an inCREDible piano player, named Phil, on two different nights.
Paula, 3-night trip

10/10 Exceptional

Very good and friendly staff
Jeff, 6-night trip

8/10 Very good

The Promenade
DOUGLAS, 3-night trip

10/10 Exceptional

Brilliant staff and lovely stay!
Alexander, 3-night trip

8/10 Very good

we stayed for 4 nights in Aug 2024. The hotel is older, but elegance and character. Comfy bed, nice o ean view from our room, good buffet style breakfast, nice lobby restaurant, fast check-in/out. Would stay here again.
Robert, 4-night trip

8/10 Very good

The room was huge and gorgeous. The bathroom was very nice. But if I'd known my "ocean view" was blocked by scaffolding, I would have booked elsewhere. The bar and the restaurant were excellent, but the breakfast was cold. And between the vent in the bathroom being noisy and the fact that I could hear the bar music all night long from my room, it wasn't particularly quiet. All in all it was a good stay.
kathleen, 3-night trip

10/10 Exceptional

Easy and safe parking for my motorbike. Great breakfast. Beach view although weather wasn’t good during my stay n
Ian, 3-night trip

6/10 Good

No leisure facilities/ parking as described in the advert on Expedia
Megan, 2-night trip

10/10 Exceptional

Brilliant stay, easy access to everywhere we needed to go. Breakfast great and bar menu fantastic.
Lauren, 4-night trip

10/10 Exceptional

Very comfortable for a short trip. Staff were very helpful. Good transport links and great location.
Mustakim, 3-night trip

8/10 Very good

Quaint and pleasant. Staff very helpful. Food very good - bar snacks recommended both in quality and quantity.
David, 5-night trip

10/10 Exceptional

Excellent. Only downside was the size of the lift. I think they could do with 2
michael john, 4-night trip

10/10 Exceptional

The piano player was amazing. Made our evening fantastic. Lovely clean hotel look forward to going again. Would book without any hesitation.
Gareth, 1-night trip