Choose dates to view prices

The Empress Hotel

Photo gallery for The Empress Hotel

Free daily buffet breakfast
On the beach
Executive Double Room, Sea View | View from room
Panoramic Penthouse, Sea View | View from room
Panoramic Penthouse, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Overview of The Empress Hotel

The Empress Hotel

4.0 star property
Upmarket beachfront hotel with restaurant, near Douglas Beach

8.2/10 Very good

577 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Bar
  • 24/7 front desk
The price is £66
Price available on 15/2/2023
Map
Central Promenade, Douglas, England, IM2 4RA

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Isle of Man (IOM) - 20 min drive

Restaurants

  • HQ Bar - 4 min walk
  • On The Rocks - 4 min walk
  • Paragon - 5 min walk
  • Imperial Dragon - 8 min walk
  • New Hong Kong - 9 min walk

About this property

The Empress Hotel

When visiting Douglas, The Empress Hotel is a great choice to consider. The piano bar is a great place to grab a drink, and guests looking for a bite to eat can visit The Brasserie Restaurant, which serves dinner and offers a beachfront location. Other highlights at this upmarket hotel include a snack bar/deli and a garden. Fellow travellers like the comfortable beds and helpful staff.

Languages

Bulgarian, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking within 164 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach
  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (2497 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance

Languages

  • Bulgarian
  • Polish

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Brasserie Restaurant – This beachfront restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Piano Bar – This beachfront piano bar serves lunch and dinner. Open daily.

Fees & policies

Children & extra beds

  • Rollaway beds are available for GBP 15.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Empress Hotel Douglas
Empress Douglas
The Empress Hotel Hotel
The Empress Hotel Douglas
The Empress Hotel Hotel Douglas

Frequently asked questions

Does The Empress Hotel offer free cancellation for a full refund?
Yes, The Empress Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Empress Hotel?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at The Empress Hotel on 15 Feb 2023 start from £66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Empress Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Empress Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Empress Hotel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at The Empress Hotel?
You can check in from 3:00 PM - 5:30 AM. Check-out time is 11 AM.
Is there an on-site casino at The Empress Hotel?
No, this hotel doesn't have a casino, but Palace Casino (5-min walk) is nearby.
What is there to do at The Empress Hotel and nearby?
The Empress Hotel has a garden.
Are there restaurants at or near The Empress Hotel?
Yes, The Brasserie Restaurant offers beachfront dining. Nearby restaurants include HQ Bar (4-min walk), On The Rocks (4-min walk) and Paragon (5-min walk).
What's the area around The Empress Hotel like?
The Empress Hotel is on Douglas Beach, a short 5-minute walk from Palace Casino and 6 minutes' walk from Gaiety Theatre. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Sam, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible place with no hot water, run away!
Rude and unfriendly checkin. Hotel did mot have hot water! Terrible place, will write reviews to warn others to stay elsewhere!
Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Breakfast flop
Was not informed what time breakfast was, went down to ask staff member on the desk what time and he did not know. Breakfast staff constantly watching you eat and felt uneasy. Room had a major slant which made me feel a little queasy but overall very comfy. Small room but did the job.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were very nuce and always happy to help.
Verified Expedia guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

6-night business trip
Verified Hotels.com guest review

8/10 Very good

Margaret, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review